pune maharashtra director of Jobs – 159 Open Jobs Today

Head of Partner Performance Management
ESP Global Services Limited —Pune, Maharashtra
- ₹38,00,000 - ₹45,00,000 a year
- Budgeting
- Leadership
- Analytics
Quick apply
3d
Regional EHS Director SAMEA
Givaudan —Pune, Maharashtra
- Computer literacy
- Engineering
- English
Assitant Director of Execution
AD Sequare Projects Private Limited —Pune, Maharashtra
- ₹6,00,000 - ₹11,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Paid time off
- Cell phone reimbursement
Quick apply
Director - Future of CFO in Banking (DFRC)
Capgemini —Pune, Maharashtra
- Finance
- Master's degree
- Presentation skills
Portfolio Delivery Lead Assoc Director
Accenture —Pune, Maharashtra
- Full-time
- Finance
- Master's degree
- Agile
Associate Director - Talent
Anchanto —Pune, Maharashtra
- Human resources
Director of Analytics
ProcDNA —Pune, Maharashtra
- Full-time
- Business development
- Machine learning
- Communication skills
Director Product Management
TE Connectivity —Baner, Pune, Maharashtra
- Doctoral degree
- B.Sc
- Master's degree
Senior Technology Program Director
Deutsche Bank —Pune, Maharashtra
- Full-time
- Management
- Computer Science
- PMP
- Health insurance
5d
Head of Operations
CLR Facility Services Pvt Ltd —Pune, Maharashtra
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Sr Director IT Business Partner
Honeywell —Pune, Maharashtra
- Full-time
- Management
- Master's degree
- Bachelor's degree
Director of Culinary
Marriott International, Inc —Pune, Maharashtra
- Full-time
- 12th Pass
- Communication skills
14d
Executive Assistant - Director (Pune)
Prasa Infocom & Power Solutions —Baner, Pune, Maharashtra
- Full-time
Director NCTS
THE INSTITUTE OF INDIAN FOUNDRYMEN —Kothrud, Pune, Maharashtra
- ₹10,25,493.40 - ₹14,50,290.34 a year
- Full-time
- Project management
- In-person
Quick apply
Associate Director- Catalogue
AmberStudent —Pune, Maharashtra
- From ₹25,00,000 a year
- Full-time
- Project management
- APIs
- In-person
- Health insurance
- Paid time off
Quick apply
11d
Director of Sales & Marketing
Valasys Media Pvt Ltd —Pune, Maharashtra
- ₹60,000 - ₹70,000 a month
- Email
- Hybrid work
- Sales
- Salesforce
- In-person
- Commuter assistance
- Health insurance
Quick apply
Director, Technical Support
Qualys —Pune, Maharashtra
- Full-time
- Computer Science
- B.Sc
- Master's degree
Associate Director - Engineering
Principal Global Services —Pune, Maharashtra
- Full-time
- Hybrid work
- AI
- Leadership
5d
Senior Associate Director, Vendor Management Manager
HSBC Global Services Limited —Pune, Maharashtra
- Full-time
- Financial services
5d
Director - Employee Relations
Mastercard —Pune, Maharashtra
- Full-time
- Analysis skills
- Project management
- Human resources

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Head of Partner Performance Management

ESP Global Services Limited
Pune, Maharashtra

Quick apply

Job details

Permanent
₹38,00,000 - ₹45,00,000 a year
3 days ago

Qualifications

Supplier management
Procurement
Performance management
Forecasting
ServiceNow
Budgeting
Leadership
Analytics

Full job description

Head of Partner Performance Management

Location: Pune, India
Reporting to: COO
Salary: 38,00,000 – 45,00,000 per annum + benefits

Lead Global Partner Performance at Scale

ESP Global Services is seeking an experienced and commercially focused Head of Partner Performance Management to lead the performance, governance, and operational effectiveness of our global partner workforce.

This is a senior leadership opportunity responsible for overseeing the performance and commercial governance of approximately 200 third-party IT professionals operating across multiple international locations. You will play a critical role in ensuring supplier partners consistently deliver against contractual commitments, service expectations, operational standards, and financial objectives.

Working closely with Customer Success, Operations, Procurement, and Executive Leadership, you will drive supplier accountability, operational excellence, workforce optimisation, and continuous improvement across our global service delivery ecosystem.

What You'll Be Responsible For

Leading the global supplier performance management strategy and governance framework.
Managing partner performance against agreed KPIs, SLAs, quality standards, and contractual obligations.
Driving operational oversight of globally distributed third-party technical resources.
Owning workforce planning, utilisation, attendance governance, and operational reporting.
Managing supplier escalations and ensuring timely resolution of service issues.
Leading Quarterly Business Reviews (QBRs), performance improvement plans, and corrective action programmes.
Owning the financial performance of supplier-delivered services, including budgeting, forecasting, cost control, billing accuracy, and P&L accountability.
Driving process standardisation, automation initiatives, and adoption of operational toolsets including ServiceNow and related platforms.
Building strong relationships with senior stakeholders across Operations, Customer Success, Procurement, and Executive Leadership.

Essential Experience & Skills

To be successful in this role, you will bring:

10+ years' experience in Partner Performance Management, Supplier Management, Resource Management, Workforce Management, Service Operations, or a related discipline.
Proven experience leading large global operational teams and supplier ecosystems, ideally supporting IT services, managed services, outsourcing, or technology operations environments.

Strong expertise in:

Supplier Performance Management
Service Governance
KPI & SLA Management
Escalation Management
Workforce Planning & Resource Management
Operational Reporting & Analytics
Demonstrable experience owning or influencing commercial performance, budgets, forecasting, financial governance, and cost optimisation initiatives.
Strong stakeholder management skills with the ability to influence senior leaders, suppliers, and cross-functional teams globally.
Experience implementing governance frameworks, driving accountability, and improving operational performance through structured management practices.
Excellent analytical and problem-solving skills with a data-driven approach to decision making.
Experience working within multinational, geographically dispersed environments.

Desirable

Experience within Managed Services, IT Infrastructure Services, Service Desk, End User Computing, or Technology Support environments.
Exposure to ServiceNow and workforce management platforms.
Experience driving automation, AI adoption, or service transformation programmes.

Why Join ESP?

This is a high-impact leadership role with direct visibility to the COO and senior leadership team. You'll be responsible for shaping how ESP manages and optimises a global supplier workforce, driving service excellence, operational governance, and commercial performance across multiple regions.

Competitive salary of ?38–45 Lakhs per annum, dependent on experience, plus the opportunity to influence a critical global function within a growing international technology services organisation.

Apply today if you have the leadership experience, commercial acumen, and operational expertise to drive world-class partner performance on a global scale.

Quick apply

Refine Your Search

director of jobs in pune maharashtra

Head of Partner Performance Management

Regional EHS Director SAMEA

Assitant Director of Execution

Director - Future of CFO in Banking (DFRC)

Portfolio Delivery Lead Assoc Director

Associate Director - Talent

Director of Analytics

Director Product Management

Senior Technology Program Director

Head of Operations

Sr Director IT Business Partner

Director of Culinary

Executive Assistant - Director (Pune)

Director NCTS

Associate Director- Catalogue

Director of Sales & Marketing

Director, Technical Support

Associate Director - Engineering

Senior Associate Director, Vendor Management Manager

Director - Employee Relations

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Head of Partner Performance Management

Lead Global Partner Performance at Scale

What You'll Be Responsible For

Essential Experience & Skills

Desirable

Why Join ESP?

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