Description
About Norstella
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle — from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
- Accelerate the drug development cycle
-
Assess competition and bring the right drugs to market
- Make data driven commercial and financial decisions
-
Match and recruit patients for clinical trials
-
Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella’s investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
Job Description:
The Instructional Designer is responsible for the design and development of end-to-end learning solutions for Norstella’s client-facing team in a variety of formats including instructor-led, virtual, eLearning, infographics, simulations, case studies, videos, assessments, games, visual elements and other digital and non-digital learning solutions while employing a rapid design process, working jointly with other members of the learning team and SMEs to identify the course goals and objectives that embrace human-centric design. This role is also responsible for creating program evaluations and assessments based on course objectives to determine effectiveness of training. These are programs that help Norstella client-facing employees, regardless of their role, to be the most effective in their role, collaborate with others, manage/lead others, and achieve their goals.
The Commercial Enablement is responsible for providing a foundation and support system to maximize effectiveness in all client-facing roles and functions via internal training & enablement, including but not limited to on-boarding, job enablement, professional development and improving product and skills knowledge. This role is focused on content management efforts across client-facing teams to improve business outcomes.
Responsibilities:
-
Design and develop end to end learning solutions using workplace learning authoring tools, including emerging technologies such as Articulate 360, Camtasia, and other applications to develop learning solutions that provide unique learning experiences.
-
Consult and make recommendations on instructional methods appropriate for content and learner characteristics.
-
Collaborate with learning team, subject matter experts, facilitation team, and functional leaders to create learning experiences that demonstrate sound adult learning strategies, produce learning outcomes, and develop targeted skills among learners.
-
Design in an agile, iterative fashion, with a mix of collaborative team ideation and focused, self-directed design time.
-
Embrace opportunities to incorporate video, audio, media streaming, and blending media for engagement through embedded storytelling.
-
Evaluate learning programs for effectiveness and continuously improve solutions.
-
Apply strong project management discipline for setting expectations, execution, and resolving issues.
-
Upload and test digital learning solutions accessibility within the Commercial Enablement / knowledge management site.
-
Foster an inclusive environment of continuous learning and development
Requirements:
-
Bachelor's Degree or equivalent experience preferred (e.g., Instructional Design, Instructional Technology, Adult Learning, Educational Design, ISD, or related field).
-
5+ years of instructional design for Instructor led and Web based training, virtual classroom, and simulations
-
Experience working with workplace learning authoring tools, including emerging technologies. Specific experience with Docebo LMS, Articulate 360, Adobe Creative Cloud, and other authoring programs to develop rich WBTs and simulations.
-
Demonstrated expertise in L&D, with a high degree of competency with adult learning principles and learning models; experience in curriculum development, instructional design, planning, facilitation, and implementing efficient learning solutions; proven success developing learning strategy and aligning leadership support.
-
Experience working with graphic design using Photoshop, Illustrator, Flash, and graphic design theories. Able to create custom graphics, color themes, style guides, infographics, and templates that enhance learner engagement and knowledge application.
-
Ability to weave learning content into purpose driven stories that will resonate with learners.
-
Business Acumen: understands the strategic business needs of the company and the impact of learning on meeting the development needs of employees to best serve our customers; leverages external marketplace research and business insights to drive outcomes.
-
Tech or Pharma industry knowledge and experience preferred
-
Demonstrated ability to work cross-functionally
-
Strong verbal and written communication skills, as well as interpersonal skills
-
Strong organizational skills
-
Experience working with multimedia production in the design, capture and production of video and audio.
Why Join Us?
Opportunity to work with a collaborative and high-performing Finance team.
Exposure to complex and evolving revenue models in a global business.
Competitive compensation and benefits package.
Career growth and development opportunities.
Our Guiding Principles for success at Norstella:
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
Benefits:
-
Health Insurance
-
Provident Fund
-
Reimbursement of Certification Expenses
-
Gratuity
-
24x7 Health Desk
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.
All legitimate roles with Norstella will be posted on Norstella’s job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: [email protected].