telangana bpo process and communication training Jobs – 33 Open Jobs Today

BPO Process and Communication Training
NTT Ltd —Hyderabad, Telangana
- Full-time
- Finance
- Bachelor's degree
- Business Administration
1d
Team Leader - Operations
WEBFURTHER INDIA PRIVATE LIMITED —Hyderabad, Telangana
- ₹6,00,000 - ₹8,00,000 a year
- Full-time
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- Bachelor's degree
- In-person
Quick apply
Quality Analyst - International voice
unifyCX —Hyderabad, Telangana
- Bachelor's degree
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SME - International Voice Process
unifyCX —Hyderabad, Telangana
- Weekend availability
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- Bachelor's degree
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Workday System Owner
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Accenture —Hyderabad, Telangana
- Full-time
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QA Analyst
Tata Consultancy Services (TCS) —Hyderabad, Telangana
- ₹5,00,000 - ₹9,00,000 a year
- Full-time
- Microsoft Excel
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IT Quality - AI Specialist
Amgen —Hyderabad, Telangana
- Master's degree
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Customer Service Associate
Jobskey —Hyderabad, Telangana
- ₹20,000 - ₹25,000 a month
- Full-time
- English
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Quick apply
International Process Associate
NUNEXT TECHNOLOGY PRIVATE LIMITED —Hyderabad, Telangana
- ₹18,000 - ₹25,000 a month
- Full-time
- English
- Master's degree
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Customer Support Executive / Customer Care Executive / Service Desk Executive
DDismart —Hyderabad, Telangana
- From ₹15,000 a month
- Full-time
- Google Suite
- Computer Science
- Software troubleshooting
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UK Voice Associate
nybinfotech —Hyderabad, Telangana
- ₹18,000 - ₹25,000 a month
- Full-time
- English
- Bachelor's degree
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3d
User Success Leader
IntouchCX —Hyderabad, Telangana
- Full-time
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HR & Finance Executive
SummitNext Technologies Sdn Bhd —Hyderabad, Telangana
- ₹4,00,000 - ₹4,50,000 a year
- Full-time
- Management
- Finance
- Analysis skills
Quick apply
Sales Team Leader
Atiya healthcare pvt ltd —Hyderabad, Telangana
- ₹30,000 - ₹45,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Quick apply
Assistant Manager – Program Management (HR / People Success)
MarketStar —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Bachelor's degree
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- Health insurance
SDM-IOA Delivery
Cognizant —Hyderabad, Telangana
- Full-time
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- Master's degree
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Quality Assurance
Saaki Argus & Averil Consulting —Hyderabad, Telangana
- Night shift
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Quick apply
Delivery Lead Manager
Accenture —Hyderabad, Telangana
- Full-time
- CRM software
- Management
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Manager – Training & Quality Reporting to: Associate Director – Digital Learning
Indian School of Business —Hyderabad, Telangana
- Monday to Friday
- CRM software
- Sales
- Marketing

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BPO Process and Communication Training

NTT Ltd -
Hyderabad, Telangana

Apply Now

Job details

Full-time
1 day ago

Qualifications

Underwriting
Finance
Bachelor's degree
Business Administration
LMS
Training & development

Full job description

Req ID: 372354

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a BPO Process and Communication Training to join our team in Hyderabad, Telangana (IN-TG), India (IN).

Key Responsibilities

Conduct classroom, virtual, and on-the-job training sessions on life insurance underwriting principles and practices, facilitate onboarding programs for new underwriters and deliver refresher and advanced training modules to experienced staff
Design and update training materials, SOPs, and job aids based on business needs and regulatory updates, develop content covering medical, financial, and non-medical underwriting aspects
Train teams on underwriting guidelines, risk classification, pricing factors, and product features and ensure alignment with insurer policies and regulatory compliance requirements
Partner with underwriting managers, operations, and quality teams to align training with business goals
Track trainee performance and training effectiveness metrics
Maintain training records and compliance documentation

Required Qualifications

Bachelor’s degree in finance, Business Administration, or related field
5–10 years of experience in life insurance underwriting
Minimum 2–3 years in training or coaching roles (preferred)
Strong knowledge of underwriting concepts: mortality, morbidity, medical underwriting, financial underwriting
Familiarity with insurance platforms and underwriting tools

Preferred Skills

Certification in training (Train-the-Trainer, Learning Development, etc.)
Experience in BPO/KPO insurance operations (if applicable)
Knowledge of regulatory frameworks (e.g., IRDAI, US/UK underwriting standards)
Experience with e-learning tools and LMS platforms

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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bpo process and communication training jobs in telangana

BPO Process and Communication Training

Team Leader - Operations

Quality Analyst - International voice

SME - International Voice Process

Workday System Owner

Quality Auditing Senior Analyst

QA Analyst

IT Quality - AI Specialist

Customer Service Associate

International Process Associate

Customer Support Executive / Customer Care Executive / Service Desk Executive

UK Voice Associate

User Success Leader

HR & Finance Executive

Sales Team Leader

Assistant Manager – Program Management (HR / People Success)

SDM-IOA Delivery

Quality Assurance

Delivery Lead Manager

Manager – Training & Quality Reporting to: Associate Director – Digital Learning

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