About the Company
CIINFOS is a technology-driven organization specializing in POS, inventory, and financial software solutions. We provide reliable IT infrastructure and networking solutions to support seamless business operations.
Role Overview
We are looking for a motivated and technically skilled SYSYTEM Network Administrator to assist in managing and maintaining network infrastructure. The role involves network monitoring, troubleshooting, hardware configuration, and ensuring system security and uptime.
Key Responsibilities
·System administrator & (Networking) are usually charged with installing, supporting, and maintaining servers& Network or other computer systems, and planning for and responding to service outages and other problems. Other duties may include scripting or light programming, project management for systems and Network -related projects.
KEY ACCOUNTABILITIES: (Key Result Areas - KRA)
- Branch Level User / System Support
- Branch Server Support
- Branch Network /Firewall / Switch Support
- Office Users / Systems Support
Key Performance Indicators - KPI
1. Branch Level User / System Support:
· Install and configure OS , software and hardware
· Set up accounts and workstations
· Verify that peripherals are working properly
· Monitor system performance
· Troubleshoot issues and outages
· Create file systems
· Providing end user support and troubleshooting.
· Installation, Configuration and Troubleshoot of network and local printers ( HP , Canon, Epson , Richo)
· Provide support to all Desktop/ Laptop related calls and Remote location .
· Installation and OS Support - Repair / Re-Installation or fresh Installation
· User management including configuring new accounts, password resets, and troubleshooting user login, profile and permission issues.
2. Branch Server Support:
· Identify, troubleshoot, and correct hardware and software issues on servers, Escalate incidents as necessary.
· Billing and CMD software installation and support .
· OS installation / Software installation / AV installation
· Escalating hardware issues to Vendor via ticketing system .
3. Branch Network /Firewall / Switch Support:
· Manage vendors ISP for products and services
· Mange Firewall , VPN, Web filtering ,
· Escalating ISP down time issues to proper ISP vendors via ticketing system
· Managing Warranty and Policy in the all the branch Firewall
· Lan cable Crimping and punching. Internet access for the LAN & Wireless
· Troubleshooting Remote Access, VPN (SSL and IPSec), cabling and routing
4. Office Users / Systems Support:
· OS installation / Software installation / AV installation
· Email account configuration and maintain user data backup before new OS installation , Installing & configuring mails in Outlook
· Provide support to all Desktop/ Laptop related calls.
· Installation and OS Support - Repair / Re-Installation or fresh Installation
· User management including configuring new accounts, password resets, and troubleshooting user login, profile and permission issues.
REQUIRED KNOWLEDGE, SKILL & ABILITIES
· Proven experience as a System Administrator, Network Administrator or similar role
· Experience with networks (LAN, WAN) and patch management
· Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
· Ability to create scripts in Python, Perl or other language
· Familiarity with various operating systems and platforms
· Resourcefulness and problem-solving aptitude
· Analytical skills. Administrators need to evaluate networks and systems to make sure that they perform reliably and to anticipate new requirements as customers’ needs change.
· Communication skills. Administrators must describe problems and their solutions to non-IT workers.
· Multitasking skills. Administrators may have to work on many problems and tasks at the same time.
· Problem-solving skills. Administrators must quickly resolve problems that arise with computer networks.
· Excellent communication skills
· Excellent knowledge in Operating System such as : Windows Server 2008/2012 Basic Support . Hands-on experience with Windows/Linux OS environments
· Excellent knowledge in Client Operating System like Windows 7 / 10 / XP , Microsoft office .
EDUCATION AND EXPERIENCE
· Bachelor’s Degree in Computer Science or a degree in Information technology or equivalent training/experience.
· Minimum of 3 years of experience in Information Technology, or equivalent combination of education and experience.
· Certifications: Cisco, Microsoft( MCIT, MCTS, MCP, MCSE), VMware, Citrix
REPORTING RELATIONS
· Bottom UP: Team Leader Infra
· Top Down – It support Executive
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· The position requires full time physical presence, attention & devotion at the work station.
- Sitting for long periods of time in front of a computer is common. May result in repetitive strain on the neck and back.
- The position does not require physical effort. This position is not subject to Occupational Health and Safety Risks. The position requires normal office environment.
· Work is normally performed inside office premises; exposure to unpleasant odors and noises minimal; No possibility of exposure to contagious disease nor to chemicals.
- It is subject to mental stress caused by rapidly changing business environment, diversity in the organization, tight deadlines.
· Strict corrective initiatives must always be met and deadline induced mental stress is frequent.
· Infrequent local travel is normal and need based.
· Outstation travel requirements are minimal to moderate.
drop your CV - 9605846846
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
