It support associate ii Jobs

Associate Support Engineer
Infinite Computer Solutions Ltd. —Bengaluru, Karnataka
- Weekend availability
- Azure
- Computer Science
- AWS
Tech Support Analyst II
GCC India —Hyderabad, Telangana
- Full-time
- Remote
- Computer science
- Software troubleshooting
- Windows
10d
IT Document & QMS Specialist
UST —Bengaluru, Karnataka
- Computer Science
- Bachelor's degree
- Communication skills
Quick apply
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Cloud Support Engineer
ZADARA STORAGE —Bengaluru, Karnataka
- Weekend availability
- Azure
- Computer Science
- Customer service
Services Support Associate II, Administrative Assistant- Hyderabad
Deloitte —Hyderabad, Telangana
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Associate II - Business Analysis
UST —Coimbatore, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Quick apply
4d
Safety Systems Associate II, PSS
Fortrea —Bengaluru, Karnataka
- Full-time
- Remote
- Windows
- Microsoft Office
- SQL
Associate II
Hubbell Incorporated —Kochi, Kerala
- Night shift
- Customer service
- Salesforce
- Analysis skills
9d
GCC-FSD- Analyst- Hyderabad
Deloitte —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Word
- CRM software
IT Service Analyst II - IT - Admin - BLR
WithumSmith+Brown —Bengaluru, Karnataka
- Full-time
- Azure
- Microsoft Outlook
- Windows
IT Applications Specialist II
Regal Rexnord —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Services Support Associate, Vendor Payment Solution, Hyderabad
Deloitte —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
GxP System Administrator
UST —Bengaluru, Karnataka
- Microsoft Access
- Computer Science
- Bachelor's degree
Quick apply
4d
Java-Software Engineer II
Deloitte —Bengaluru, Karnataka
- Azure
- Oracle
- Java
10d
Services Support Associate, Integrated Admin, Hyderabad
Deloitte —Hyderabad, Telangana
- Rotational shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Analyst IT Operations(MySQL & SQL DBA (Database Administrator))
Mattel —Hyderabad, Telangana
- Full-time
- Azure
- Oracle
- Computer Science
Quick apply
Associate II - Data Analytics
TIAA —Pune, Maharashtra
- Online application
- Machine learning
Associate TSE II
MongoDB —Gurugram, Haryana
- Azure
- Customer service
- Windows
Associate Engineer II
Vishay —Mumbai, Maharashtra
- Manufacturing
Threat Response Analyst I
Mimecast —Bengaluru, Karnataka
- Weekend availability
- Hybrid work
- AI

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Associate Support Engineer

Infinite Computer Solutions Ltd. -
Bengaluru, Karnataka

Apply Now

Job details

Qualifications

BCS
Cloud infrastructure
Azure
Computer Science
Information Systems
AWS
Analysis skills
Bachelor's degree
IT support
Computer networking
Linux
Communication skills

Full job description

(NOC) Engineer/Technician is responsible for ensuring the high availability, performance, and security of a company's cloud-based infrastructure (AWS, Azure, GCP) and network systems. They serve as the first point of contact for technical issues, performing 24/7 monitoring, troubleshooting, and incident response to minimize downtime.

Core Responsibilities

24/7 Monitoring & Alerting: Continuously watch over cloud infrastructure, network traffic, servers, and applications using monitoring tools to detect and resolve issues proactively.
Incident Management & Troubleshooting: Diagnose and resolve network, server, and cloud-specific issues within agreed Service Level Agreements (SLAs).
Escalation: Identify, document, and escalate complex issues to Tier II, Tier III, or engineering teams.
Maintenance & Updates: Perform patch management, system upgrades, and routine maintenance to maintain system security.
Documentation: Maintain detailed documentation of incidents, resolutions, and network performance, including generating incident reports.
Support & Communication: Provide technical support to internal teams and clients, including

Required Skills and Qualifications

Technical Expertise: Strong understanding of IP networks, cloud platforms (e.g., AWS, Azure, GCP), Linux operating systems, and network troubleshooting tools.
Experience: Previous experience in a NOC environment or similar IT infrastructure support role is typically required.
Analytical Skills: Strong problem-solving skills to analyze root causes and fix issues.
Communication: Excellent verbal and written skills to interact with clients and other IT teams.
Flexibility: Availability to work in shifts, including nights and weekends (24/7 environment).
Education: A bachelor’s degree in computer science, information systems, or a related field is often preferred.
Key Performance Metrics
System Uptime: Maintaining high availability of network services.
Time to Resolution: Quickly resolving incidents to minimize business impact.
Ticket Accuracy: Proper documentation and categorization of incidents.

Qualifications

Bachelors Degree

Range of Year Experience-Min Year

Range of Year Experience-Max Year

Apply Now

Refine Your Search

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