Airoli Navi Mumbai Maharashtra Customer care specialist Jobs – 107 Open Jobs Today

Relationship Manager
MOHAN MANAGEMENT CONSULTANTS (Employment Agency) —Mumbai, Maharashtra
- Up to ₹45,000 a month
- Full-time
- Remote
- Customer service
- English
- Windows
- Work from home
Quick apply
12d
Verification Specialist (Non Voice Process) - Mumbai
First Advantage —Mumbai, Maharashtra
- Full-time
- English
- Microsoft Office
- Analysis skills
Product Success Specialist (Remote)
PeopleGrove —Mumbai, Maharashtra
- Full-time
- Remote
- English
- Organisational skills
- APIs
Data Specialist
YipitData (Alternative) —Mumbai, Maharashtra
- Remote
- SQL
- Machine learning
- Communication skills
- Flexible schedule
Customer Care Executive
We are Hiring for Talent Acquisition Specialist —Malad, Mumbai, Maharashtra
- ₹18,800 - ₹23,400 a month
- Full-time
- English
- Computer skills
- Typing
- Commuter assistance
- Flexible schedule
Quick apply
Digital Asset Coordinator
ICP Worldwide, Inc. —Mumbai, Maharashtra
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Paid holidays
- Health insurance
Quick apply
12d
International Senior Sales Specialist- Personal Care
Elchemy —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Quick apply
People Operations Analyst
Amplitude —Mumbai, Maharashtra
- Remote
- English
- Administrative experience
- Human resources
Quick apply
6d
Technical Support Specialist
Haptik —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
Customer Success Specialist, India
Inolex, Inc. —Mumbai, Maharashtra
- Customer service
- English
- Microsoft Office
Data QA Specialist
YipitData (Alternative) —Mumbai, Maharashtra
- Remote
- Microsoft Excel
- Computer Science
- ERP systems
- Flexible schedule
Team Lead-First Line
Etraveli Group —Mumbai, Maharashtra
- Night shift
- English
- Windows
- Microsoft Office
Job Description Icertis CLM (Contract Lifecycle Management) Specialist
Labcorp —Navi Mumbai, Maharashtra
- Full-time
- Computer Science
- Salesforce
- Microsoft Office
Receivable Specialist
Dow —Navi Mumbai, Maharashtra
- Full-time
- Customer service
- English
- Finance
- Health insurance
- Paid time off
Partner Development Specialist – India
Talent at Work —Mumbai, Maharashtra
- Full-time
- Remote
- Salesforce
- Presentation skills
- Bachelor's degree
Quick apply
Payroll, Time & Benefits Specialist
Roche —Mumbai, Maharashtra
- Spanish
- Microsoft Excel
- English
6d
Team Lead - Escalations
Etraveli Group —Mumbai, Maharashtra
- Customer service
- English
- Microsoft Office
Customer Service Specialist
Dow —Navi Mumbai, Maharashtra
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
- Health insurance
- Paid time off
Senior Customer Service specialist
Dow —Navi Mumbai, Maharashtra
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
- Health insurance
- Paid time off
KAM / ASM
Genetix Biotech Asia —Mumbai, Maharashtra
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Nursing
- Master's degree
- ICU experience
Quick apply
9d

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Relationship Manager

MOHAN MANAGEMENT CONSULTANTS (Employment Agency)
Mumbai, Maharashtra

Quick apply

Job details

Full-time
Up to ₹45,000 a month
12 days ago

Benefits

Work from home

Qualifications

Customer service
English
Windows
Accounting
Customer relationship management
Relationship management
Secretarial work

Full job description

COMPANY DESCRIPTION

Mohan Management Consultants has been providing Management Consultancy and Corporate Support services in Singapore since 1990. We assist businesses to incorporate and establish themselves in Singapore, by providing a full suite of services like Incorporation services, HR and Immigration services, Secretarial services, Bookkeeping services, Compilation services, Individual and Corporate Tax services, and Business process outsourcing services. Our clients who are locally based or headquartered in other countries come from a diverse array of industries such as Airlines, Logistics, Software, Media and Technology, Manufacturing, Retail, Trading, Commodities Trading, Shipping, Medical equipment, FMCG, Fund Management and Investment Holding Companies.

ROLE INTRODUCTION

This role will include handling & assigning requests from prospective & existing clients under the assigned client group/portfolio. He/she will work towards liaising with the prospective & existing clients regularly, hearing them out & assisting them to get their work done or to resolve the hurdles that they may be facing in getting their work done. The promptness in reverting to such clients and establishing rapport with them on a long-term basis is the key to this role.

RESPONSIBILITIES

Responsible for the portfolio of companies under the Client Group (up to 100 clients) assigned, and to handle the full spectrum of corporate requests, including handling new referrals for incorporation or onboarding.
Provide coverage during the absence of any of the RMs to ensure uninterrupted client service and timely task completion. Maintain service quality and client satisfaction across all touchpoints during RM absences. Join ongoing client meetings to support RMs and ensure service consistency.
Attend incorporation and onboarding calls to stay aligned with client expectations. Manage and coordinate the end-to-end process of new company incorporations. Oversee seamless and professional onboarding experiences for all new clients. Prepare, customize, and send accurate service proposals via Proposify. Ensure all proposals align with client requirements and organizational standards.
Identify and pursue cross-selling opportunities in collaboration with RMs. Proactively recommend additional services to enhance client value and relationships.
Work with Head- Client Relations to strategize and execute business development initiatives. Contribute ideas and support plans to drive revenue growth and client acquisition.
To oversee the creation, updation & completion of all secretarial job tickets with the required supporting documents.
Responsible for assigning the work of drafting agreements, contracts, corporate resolutions, etc and providing relevant assistance to related staff and clients as and when required.
Handle correspondence on an utmost prompt basis.
Perform screening (Dow Jones) of all those involved in new incorporations and onboardings.
Perform regular screening (Dow Jones) of existing clients, as per company policy.
Keep abreast of the latest instructions from management relating to the work profile and the implementation and execution of work.
To gain basic knowledge of the secretarial, accounting, tax and immigration aspects for liaising with prospective and existing clients with confidence.
To act as the key point of contact for the incoming clients until the clean handover to the respective staff is completed.
Provide useful and healthy support to other departments in all aspects of corporate functions.
Any ad-hoc projects as assigned.
To ensure that all clients are treated with utmost priority and respect.
To assign the work to the respective staff and set the ball rolling for the requests placed by the clients, and bring it to successful completion in the stipulated time frame.

REQUIREMENTS

At least 2 to 3 years of experience in handling customer relations work with designations like ‘Guest Services Agent (GSA), Customer Service Representatives/Associates, Customer Affairs Associate, Customer Care Specialist, Customer Service Analyst’ or similar.
Preferably to have experience working with Marriott Hotels or other similar hospitality areas, or working with multinationals like IKEA, AMEX, Singapore Airlines, Amazon, Starbucks, Apple or Lexus.
Qualification or experience in basic secretarial, accounting, taxation or immigration aspects and regulations of relevant local authorities/bodies. Some knowledge of corporate functioning & understanding of corporate jargon.
Completion-focused, detail-oriented, and able to multitask.
Ability to work under pressure without losing patience.
Bold and communicative.
Fluent in spoken and written English.
Must possess soft skills for Interpersonal communication, like adaptability, be goal-oriented, resourceful, dedicated & proactive.
Since this is a remote position, candidates are expected to possess/have access to the following :
Laptop/Computer (i5 or equivalent processor, 8 GB RAM, Windows 10 professional or equivalent OS with antivirus software)
Internet (Speed of minimum 50 mbps or above.)
Power supply (Uninterrupted).

Job Type: Full-time

Pay: Up to ₹45,000.00 per month

Benefits:

Work from home

Experience:

Customer relationship management: 2 years (Required)

Language:

English (Required)

Work Location: Remote

Quick apply

Refine Your Search

customer care specialist jobs in airoli navi mumbai maharashtra

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KAM / ASM

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