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Ecommerce Manager
Khadi Sadan —Ambala, Haryana
- ₹15,000 - ₹25,000 a month
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
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Ecommerce Manager
Khadi Sadan —Ambala, Haryana
Ensure *high order accuracy and customer satisfaction* through attention to detail. Collaborate with customer care for order-related queries and returns.
₹15,000 - ₹25,000 a month
Quick apply

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Ecommerce Manager

Khadi Sadan
Ambala, Haryana

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Job details

Full-time
₹15,000 - ₹25,000 a month

Qualifications

Pricing
Order management system
Analysis skills
Bachelor's degree
Demand planning
Communication skills

Full job description

Job Title: E-Commerce operation Manager

Location: Ambala (On-site)
Company: Khadi Sadan – Since 1982
Experience: 2–4 years in e-commerce order management / operations
Employment Type: Full-time

Whatsapp your resume @ 9646814116

About Khadi Sadan

Khadi Sadan is a heritage-led fashion and lifestyle brand redefining Khadi for the modern era. Since 1982, we’ve empowered 500+ rural artisans by bringing authentic, KVIC-certified Khadi fabrics and garments to customers across India. As we expand our online presence, we’re looking for an organized, proactive E-Commerce operation Manager to ensure smooth daily operations on our e-commerce platforms.

Role Overview

The E-Commerce operation Manager will be responsible for handling all aspects of online order fulfillment — from order receipt to final delivery. You’ll ensure timely dispatch, accurate packaging, coordination with logistics partners, and flawless post-sale management for both website and marketplace orders.

Key Responsibilities

Manage and process all daily online orders via Shopify, Amazon, Flipkart, and other marketplaces.
Coordinate with the warehouse team for picking, packing, and dispatching orders on time.
Monitor shipping dashboards, generate manifests & invoices, and ensure courier pickups.
Track order status, handle NDRs (Non-Delivery Reports), RTOs, and re-dispatch requests efficiently.
Maintain accurate inventory updates and coordinate with the stock & catalog teams.
Ensure high order accuracy and customer satisfaction through attention to detail.
Communicate with courier partners for issue resolution and escalations.
Maintain daily, weekly, and monthly order MIS reports and dashboards.
Collaborate with customer care for order-related queries and returns.

Requirements

Graduate (Commerce or Business preferred).
2+ years of experience in E-commerce order operations / logistics management.
Familiar with Shopify, Unicommerce, Shiprocket, Pickrr, or similar tools.
Strong Excel / Google Sheets skills for reporting and data tracking.
Excellent communication and team coordination skills.
Eye for detail, accuracy, and a process-oriented mindset.
Ability to multitask and meet daily deadlines efficiently.

Why Join Us

Be part of a brand with deep Indian roots and modern ambitions.
Opportunity to build scalable e-commerce systems in a growing organization.
Positive work culture focused on collaboration, performance, and learning.
Competitive compensation + performance incentives.

How to Apply
Whatsapp your resume @ 9646814116

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Application Question(s):

What is your expected Salary?

Work Location: In person

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