Bengaluru, Karnataka Csa Jobs – 226 Open Jobs Today

International Non Voice Process
IntouchCX —Bengaluru, Karnataka
- Up to ₹4,00,000 a year
- Weekend availability
- Customer service
- Basic math
- English
- Health insurance
- Food provided
Quick apply
CSA
Firstsource Healthcare —Bengaluru, Karnataka
- Night shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
1d
India CSA - Immediate Start
Office Hours —Bengaluru, Karnataka
- Urgently hiring
- Hybrid work
- Research
- Computer networking
- Recruiting
- Paid time off
Quick apply
Initiation Clinical Research Associate I
Parexel —Bengaluru, Karnataka
- Analysis skills
- Data entry
- Computer skills
Senior Data Analyst - CSA
Havas Group —Bengaluru, Karnataka
- Full-time
- SQL
- Analysis skills
- Communication skills
Senior CSA
Firstsource Healthcare —Bengaluru, Karnataka
- Microsoft Outlook
- Computer literacy
- English
Analyst - Consulting Implementation
KPMG —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Pega
Tata Consultancy Services —Bengaluru, Karnataka
- Analysis skills
- Bachelor's degree
- Agile
Associate / Sr Associate - Query Management
Firstsource Healthcare —Bengaluru, Karnataka
- English
- 12th Pass
- Communication skills
Pega Developer
Jobskey —Bengaluru, Karnataka
- ₹20,00,000 - ₹32,00,000 a year
- Full-time
- APIs
- HTML
Quick apply
MEP Associate / CSA Associate - Cost Management (Global Capability Centre)
Linesight —Byatarayanapura, Bengaluru, Karnataka
- Part-time
- Hybrid work
- Business development
CSA Voice process- Tamil and Malayalam for Bengaluru
Boston Business Solutions —Bengaluru, Karnataka
- Rotational shift
- English
Associate Client Order Coordinator
CSC (Corporation Service Company) —Bengaluru, Karnataka
- Weekend availability
- Customer service
- Salesforce
- Microsoft Office
2d
Customer Service Associate (CSA)
Manomay Eateries Pvt Ltd —Bengaluru, Karnataka
- ₹17,000 - ₹18,000 a month
- Full-time
- Customer service
- English
- Master's degree
Quick apply
9d
Technical Lead / Technical Reviewer
Quest Global —Bengaluru, Karnataka
- Full-time
- AutoCAD
- Bachelor's degree
- Communication skills
Quick apply
Assistant Legal Counsel
HSBC Global Services Limited —Bengaluru, Karnataka
- Full-time
- Customer service
- Research
- Analysis skills
5d
Product Compliance Engineer
Quest Global —Bengaluru, Karnataka
- Full-time
- Customer service
- English
- Windows
Quick apply
8d
Accounts Payable Specialist
CSA Group —Bengaluru, Karnataka
- Full-time
- Finance
- Accounting
- Accounting
Accounts Receivable Specialist
CSA Group —Bengaluru, Karnataka
- Full-time
- ERP systems
- Windows
- 12th Pass
2d
Team Manager – Client Services
Commcise —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Excel
- Public speaking
- Research

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International Non Voice Process

IntouchCX -
Bengaluru, Karnataka

Quick apply

Job details

Permanent | Fresher | Full-time
Up to ₹4,00,000 a year

Benefits

Provident Fund
Health insurance
Food provided

Qualifications

Customer service
Basic math
English
12th Pass
Hindi
Communication skills

Full job description

Greetings from IntouchCX !We are currently Hiring for International Non Voice Process | Customer Service AssociateContact HR Saranya 9620689061// [email protected]The role of the Customer Service Associate (CSA) - Non Voice, will be responsible for:

Having daily interactions with the customer to handle issues from end to end via calls
Going the extra mile to engage customers in solving issues and ensuring satisfaction
Quickly and effectively building rapport with customers while diagnosing and resolving issues
Providing white glove service and having the ability to provide an overall excellent customer experience
Managing customer expectations regarding estimated response times.

Requirements:-

An obligation to deliver exceptional customer service
Receive inbound calls to gather and verify required information and do utmost within their power to solve customer problems
Have excellent judgment skills to be able to properly evaluate situations and immediately by providing effective solutions
Ability to learn new skills and quickly absorb and interpret new information, products, and
features from the perspective of the customer
Actively listen to the customer, and show empathy and patience
Provide information to the client and place appropriate notes in system indicating exactly what action was taken or needs to be taken
Ensure policies and procedures are followed on all calls
Maintain thorough knowledge of systems so that information can be researched and proper information is given to customer
Learn and retain a thorough working knowledge of all existing and new process and procedures
Achieve assigned Key Performance Indicators e.g. Chat Quality, CSAT & DSAT
Attend Team Meetings/additional training sessions as scheduled
Performs other duties as assigned.

Critical Skills:-

Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation
Ability to show high emotional intelligence by remaining calm under pressure while solving the customers concerns
Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needs
Ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
Ability to work in a fast-paced, hectic, changing environment
Ability to organize and follow-up multiple tasks/details with accuracy and timeliness
Ability to operate a phone system and personal computer
Ability to adhere to all organizational policies and procedures
Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays
Ability to perform basic mathematical functions
Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds

Educational/Work Experience and Requirements

Must successfully pass a background check
High school diploma or equivalent required
Post secondary degree is a plus
Must have at least six months customer service experience or equivalent

Benefits

An attractive compensation package with performance-based incentives
Incredible learning and growth opportunities
Outstanding rewards and recognition program & employee engagement activities
Free Food and Transport while working on-site
Medical Insurance

Job Types: Full-time, Fresher, Permanent

Pay: Up to ₹400,000.00 per year

Benefits:

Food provided
Health insurance
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

csa jobs in bengaluru, karnataka

International Non Voice Process

CSA

India CSA - Immediate Start

Initiation Clinical Research Associate I

Senior Data Analyst - CSA

Senior CSA

Analyst - Consulting Implementation

Pega

Associate / Sr Associate - Query Management

Pega Developer

MEP Associate / CSA Associate - Cost Management (Global Capability Centre)

CSA Voice process- Tamil and Malayalam for Bengaluru

Associate Client Order Coordinator

Customer Service Associate (CSA)

Technical Lead / Technical Reviewer

Assistant Legal Counsel

Product Compliance Engineer

Accounts Payable Specialist

Accounts Receivable Specialist

Team Manager – Client Services

I want to receive the latest job alerts for csa in bengaluru, karnataka

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