About MSI SERVICES PVT LTD
“MSI Services in India is a subsidiary (Captive Center for IT/ITES) of MSI USA. MSI is a USD MNC with 4000+employees in the USA. MSI Services India offers IT & ITES services to MSI USA and has its India office in VasanthNagar, Bangalore, India with 800+ employees”.We plan to grow further and offer best in class Employee Benefits. For more details visit our website –http://www.msiservices.in/
If you enjoy working in an entrepreneurial results-oriented environment where respect, teamwork and innovation are the value drivers then MSI is the right place for you. MSI values Customer First, Continuous Learning, Collaboration, Caring and giving back to Community. Having grown over multiple times in size in the last twenty years, MSI is seeking individuals looking for a long-term career and upward mobility.
MS International Inc. is an infrastructure technology and supply-chain leader, providing nationwide distribution of flooring, countertop, wall tile, and hardscaping materials through a digitally optimized logistics network.
MSI Services Pvt. Ltd. is currently hiring suitable candidates for the role - “Catalog Management Associate – Sales Support Team” within our business operations in Bangalore, India. There are several openings in the Sales, Purchase, Imports and Accounting Departments.
This role offers a structured career path with opportunities to progress into senior positions, leadership
Team Overview: The sales support team is responsible for offering sales assistance to one of MSI's major retail partners, The Home Depot. The team manages the entire process, from onboarding new items to project planning, execution, and analysis. Additionally, the team has implemented multiple quality controlsto ensure that the work performed by Home Depot associates aligns with established standards.
ESSENTIALDUTIES ANDRESPONSIBILITIES:
- Oversee digital content and catalog management for MSI products across all e-retailer platforms. This includes item setup, digital asset coordination, consumer research, trend analysis, and data auditing to
ensure accuracy and alignment with brand standards.
- Manage product catalogs across various customer e-commerce portals by initiating new SKUs, resolving data or listing issues, coordinating with IDM support to activate SKUs, and maintaining digital assets for
both new and existing items.
- Lead the SKU initiation process in collaboration with business units, ensuring accurate completion of e- retailer-specific data templates, gathering of required digital assets in compliance with platform
specifications, and successful portal submission.
- Conduct ongoing audits and research on MSI product listings to ensure all live SKUs are complete, accurate, and compelling to consumers to drive engagement and conversion.
- Maintain and update the internal database for all customer SKUs, including activation/deactivation, and price management (cost and retail) to facilitate accurate order processing.
- Execute and monitor IDM-related data projects, ensuringtimely delivery and adherenceto project goals. Maintain progress tracking and communicate updates effectively.
- Generate scheduled sales reports for major online customers (e.g., HD Direct, Build Direct), and support business units with ad hoc report requests as needed.
- Manage SKU additions and inventory updates for Home Depot through Commerce Hub, ensuring real- time accuracy and availability.
- Develop and deliver training materials for IDM systems and processes, onboarding new associates, and enhancing the knowledge of current teammembers.
- Assist in team management, including training, mentoring, and defining individual roles and responsibilities. Collaborate with team leads to strategize growth, optimize productivity, and delegate
workloads effectively.
- Partner closely withbusinessunits to alignpriorities, streamlinetasks, and ensure seamless execution of catalog and digital initiatives.
- General Support Perform additional duties and special projects as assigned in alignment with department and company goals.
DESIRED CANDIDATE PROFILE:
- Graduate /Post graduate in any discipline with overall 4+ years of work experience.
- Experienceworking with Ecommerce Portals and team supervising experience.
- Abilityto solve problems and identify opportunities through analytical thinking.
- Good knowledge of Advanced MS Excel tools is a must for reporting andanalysis.
- Strong attention to detail and has ability to learnquickly.
- Excellent communication skills with good command over English language (verbal & written).
