Bengaluru Karnataka Director of business process management Jobs – 848 Open Jobs Today

Process Excellence and Transformation Director, Chief of Staff
Fresenius Medical Care —Bengaluru, Karnataka
- Full-time
- PMP
- Finance
- Master's degree
Director of Operations
VCCM —Bengaluru, Karnataka
- ₹35,00,000 - ₹40,00,000 a year
- Full-time
- Customer service
- Master's degree
- Analysis skills
Quick apply
Associate Director - Finance Advisory 3
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Remote
- English
- Finance
- Master's degree
Quick apply
Delivery Director (Head of GCC)
Cognizant —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Business Administration
Head - Business Administration
WSP —Bengaluru, Karnataka
- Hybrid work
- Agile
- Leadership
- Communication skills
6d
Chief of Projects - Real Estate
Bren Corporation —Bengaluru, Karnataka
- Full-time
- Project management
- In-person
- Health insurance
- Paid time off
Quick apply
6d
Chief of Business Operations
Iron Asylum —Akshayanagar, Bengaluru, Karnataka
- ₹75,000 - ₹95,000 a month
- Full-time
- Management
- Project management
- Budgeting
- Paid time off
- Paid sick time
Quick apply
4d
Head - Business Solutions GCC
WSP —Bengaluru, Karnataka
- Hybrid work
- Agile
- Leadership
- Communication skills
Director Operations
BCD Travel —Bengaluru, Karnataka
- Full-time
- Remote
- Customer service
- English
- Microsoft Office
- Work from home
- Flexible schedule
Team Leader - Business Administration
WSP —Bengaluru, Karnataka
- Hybrid work
- Agile
- Leadership
- Communication skills
6d
Delivery Director - Data and Analytics 3
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Microsoft Excel
- Computer Science
- English
Quick apply
Director of Operations
IRP Systems —Bengaluru, Karnataka
- ERP systems
- English
- Manufacturing
Director of Engineering
Serko Ltd —Bengaluru, Karnataka
- ₹75,00,000 - ₹84,00,000 a year
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
- Health insurance
Quick apply
Program Management Office Manager
Solventum —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Computer science
- PMP
- Microsoft Office
Director - Data and Analytics Advisory 3
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Computer Science
- English
- Master's degree
Quick apply
Deputy Director - Demand Management (Kids Wear)
Myntra —Bengaluru, Karnataka
- Full-time
- Analysis skills
- Communication skills
Job Title: Senior Manager/Director - Analytics Consulting
Invokhr —Bengaluru, Karnataka
- Project management
- Manufacturing
- AI
- Work from home
Quick apply
Sr. Business Process Manager
Visa Consolidated Support Services (India) Private Limited - Tech Unit —Bengaluru, Karnataka
- Full-time
- Master's degree
- Analysis skills
- Project management
7d
Director India Operations
TE Connectivity —Bengaluru, Karnataka
- Engineering
- Bachelor's degree
- Travel
12d
Director | HRT-Advisory | Bengaluru | HR Transformation
Deloitte —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
5d

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Process Excellence and Transformation Director, Chief of Staff

Fresenius Medical Care -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Six Sigma Certification
Economics
PMP
Lean
Finance
Master's degree
Change management
Six Sigma
Analysis skills
Project management
Bachelor's degree
Continuous improvement
Business Administration
Communication skills
PRINCE2 Certification

Full job description

The Director - Process Excellence and Transformation is accountable for driving cross-process process transformation, standardization, and operational excellence across business services and cross-functional process landscapes. The role ensures that strategic priorities are translated into scalable initiatives, sustainable operating models, and measurable business outcomes.

This role serves as a Global Process Owner and primary process transformation and execution authority, partnering with other process owners, functional leaders, operations, and technology teams to convert strategic direction into prioritized roadmaps, implementation plans, governance mechanisms, and adoption actions across the organization.

The role focuses on:

Driving convergence toward standardized, simplified, and scalable ways of working through effective roadmap management and governance
Supporting the design and delivery of effective change management and adoption actions aligned with process transformation priorities
Establishing and maintaining oversight of initiatives that improve process health, performance, standardization, and business value realization
Designing, deploying, and maintaining effective process and project documentation in line with operating model and process changes
Leading high-priority, cross-functional process transformation initiatives that enable enterprise simplification and operational excellence

The position acts as a critical link between GPOs and process experts, transformation strategy, business operations, and other enabling functions, ensuring alignment between process design, execution discipline, stakeholder adoption, and measurable performance improvement.

1) Main tasks:

Lead the design, harmonization, and implementation of process transformation initiatives that simplify and standardize cross-functional ways of working.
Drive standardization of frameworks, governance approaches, and performance management practices in line with E2E process priorities.
Monitor, analyse, and report process transformation performance, driving continuous improvement and value realization.
Ensure process transformation implementation decisions remain aligned with agreed standards, scope, and process transformation objectives.
Collaborate closely with process owners, functional experts, operations, GBS teams, and technology partners to define future-state process roadmaps, and priorities.
Build and actively manage the GBS process transformation roadmaps, including prioritization, dependencies, milestones, and risk mitigation.
Identify and map key stakeholders and establish effective governance that enables progress toward strategic objectives.
Develop integrated change management plans and drive actions that support implementation, adoption, and sustainability of the future state.
Act as a single point of contact for demand management, managing intake, prioritization, and sequencing of process transformation initiatives.
Drive alignment of process transformation processes with other intake and prioritization processes in place across GBS, E2E processes and functions
Provide documentation and subject-matter support for audit and compliance reviews related to process transformation activities.
Serve as a key point of contact for benchmarking, best practices, innovation, and continuous improvement opportunities in process transformation areas.
Oversee process transformation execution to ensure delivery within agreed scope, timeline, budget, and value expectations.
Facilitate global workshops and working sessions to drive alignment, engagement, and adoption of changes.
Ensure process transformation execution complies with regulatory, audit, and internal control frameworks, and govern approved local deviations where relevant.
Mentor analysts and support business teams to strengthen process transformation capability and operational excellence.

2) Required training and education:

Master's/bachelor’s degree in Business Administration, Finance, Economics, Operations, Engineering, or a related field
Lean Six Sigma Green / Black Belt certification is a plus
Project Management certification (PMP, PRINCE2) is an advantage
Change Management certification (PROSCI or similar) is an advantage
Experience working in global GBS, shared services, or process transformation environments is preferred

3) Required professional experience (in years):

10+ years of experience in process transformation, operational excellence, process improvement, program delivery, or related roles.
Proven ability to structure complex problems and apply end-to-end thinking to process and operating model design.
Strong track record leading large-scale, cross-functional process transformation initiatives.
Experience with change management, adoption, and sustainable implementation.
Exceptional stakeholder management and influencing skills in global, matrix organizations.
Strong analytical and problem-solving capabilities, balancing strategic design with execution rigor.
Excellent communication, presentation, and workshop facilitation skills.
Experience operating in Global Business Services (GBS), shared services, or similarly complex enterprise environments.
Experience with process design and continuous improvement methodologies such as BPMN, Lean, or Six Sigma.
Experience working across business and technology stakeholders to enable process transformation delivery.
Budget creation and management responsibility.

Apply Now

Refine Your Search

director of business process management jobs in bengaluru karnataka

Process Excellence and Transformation Director, Chief of Staff

Director of Operations

Associate Director - Finance Advisory 3

Delivery Director (Head of GCC)

Head - Business Administration

Chief of Projects - Real Estate

Chief of Business Operations

Head - Business Solutions GCC

Director Operations

Team Leader - Business Administration

Delivery Director - Data and Analytics 3

Director of Operations

Director of Engineering

Program Management Office Manager

Director - Data and Analytics Advisory 3

Deputy Director - Demand Management (Kids Wear)

Job Title: Senior Manager/Director - Analytics Consulting

Sr. Business Process Manager

Director India Operations

Director | HRT-Advisory | Bengaluru | HR Transformation

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