Job Requirements
At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.
Key Responsibilities
PMO Analyst / Coordinator – Job Description
Position Overview
We are seeking a detail-oriented PMO Analyst/Coordinator to support delivery operations, resource management, and program governance across key semiconductor and technology accounts. This role ensures seamless execution of HRIS processes, fulfillment operations, asset tracking, third-party resource management, and program dashboards while driving continuous learning and development.
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Key Responsibilities
1. Delivery Operations
- HRIS Management
- Ensure 100% alignment of HRIS tagging and resource movement with actual billed data
- Maintain compliance with ramp-down notice periods (30 days) and movement CPD (Career Progression Document)
- Verify work location accuracy per execution plan (client site or QG/Quest Global premises)
- Follow up with Resource Managers (RMs) and Resource Management Group (RMG) to correct reporting structures
- Full Fulfillment
- Create Aspire IDs for both internal and external resource mapping
- Track all open positions for key accounts: Marvell, Infineon, NXP, and NVIDIA
- Coordinate with Competency Heads, RMs, and Vendor SPOCs for sourcing relevant profiles
- Coordinate interviews and share previous interview questions (via SharePoint)
- Communicate selection/rejection decisions to stakeholders; maintain tracker of all resources shared with clients
- Collate interview questions and maintain repository
- Manage onboarding form and NDA collection/submission
- Asset Tracking
- Handle client asset submission processes
- Track and manage QG assets as applicable
2. Third-Party Resource Management
- Track vendor resource leaves and share details with invoicing teams
- Validate invoice amounts being paid to vendors
- Manage communication related to onboarding and offboarding of third-party resources
- Act as Resource Manager (RM) for assigned vendor resources
3. Program Dashboards
- Maintain APT (Account/Project Tracking) dashboards linked to Revenue Reports (CM%, Revenue metrics)
- Prepare Client MRM (Monthly Review Meeting) and QBR (Quarterly Business Review) materials
- Track and report CSAT (Customer Satisfaction) scores
4. DLA & Self-Learning
- Track DLA (Dedicated Line Account) accounts: Synaptics, SanDisk, ARM
- Complete GenAI Certification and pursue continuous upskilling
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Required Qualifications
Category Requirements
Education Bachelor's degree in Business Administration, HR, Operations, or related field
Experience 2–4 years in PMO, resource management, delivery operations, or staffing coordination
Domain Experience in semiconductor/technology industry preferred
Tools Proficiency in HRIS systems, MS Excel, SharePoint, and dashboard tools
Skills Strong coordination, stakeholder management, data validation, and reporting skills
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Key Stakeholders
- Competency Heads
- Resource Managers (RMs) & RMG
- Vendor SPOCs
- Client representatives (Marvell, Infineon, NXP, NVIDIA, Synaptics, SanDisk, ARM)
- Finance/Invoicing teams
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Success Metrics
- HRIS data accuracy and billing alignment
- Time-to-fill for open positions
- Invoice validation accuracy
- CSAT scores
We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.
We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.
