Bengaluru Karnataka Service ambassador Jobs – 92 Open Jobs Today

Customer Support (Email & Chat)
Laundryheap —Bengaluru, Karnataka
- Weekend availability
- Customer service
- English
- Analysis skills
- Health insurance
Quick apply
Associate / Sr Associate - Email/Chat Support
Firstsource Healthcare —Bengaluru, Karnataka
- Weekend availability
- Customer service
- English
- Bachelor's degree
- Flexible schedule
Workplace Ambassador
JLL —Bengaluru, Karnataka
- Rotational shift
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Health insurance
4d
Sales Executive / Business Development Executive
Altrodav Technologies —Bangalore City, Bengaluru, Karnataka
- ₹35,000 - ₹73,000 a month
- Online application
- Sales
- English
- Business development
Quick apply
4d
Associate Support Analyst
Aeries Technology —Bengaluru, Karnataka
- Weekend availability
- Microsoft Powerpoint
- Computer science
- Microsoft Excel
- Flexible schedule
Customer Support Associate
DELIGHTS MARKETING SOLUTION —Bangalore City, Bengaluru, Karnataka
- Overnight shift
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
Trainee-Talent Acquisition Coordinator
Enerpac Tool Group Corporation —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Work from home
11d
Product Owner
Rolls-Royce —Bengaluru, Karnataka
- Full-time
- Agile
- Leadership
- Communication skills
4d
Specialist- Talent Sourcing
Alexander Mann Solutions —Bengaluru, Karnataka
- Computer networking
- Health insurance
- Life insurance
11d
Project Leader
Quest Global —Bengaluru, Karnataka
- Full-time
- Management
Quick apply
Community Management Specialist - India
Binance —Bengaluru, Karnataka
- Remote
- English
- Work from home
Quick apply
Recruiter [BPO Industry]
Cielo —Bengaluru, Karnataka
- Full-time
- English
- 12th Pass
- Human resources
Quick apply
PROJECT MANAGER PMO II
TE Connectivity —Bengaluru, Karnataka
- PMP
- Engineering
- Analysis skills
5d
AOA Regional Manager - ADI
Nestlé IT —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Computer Science
- English
- Master's degree
Assistant Community Manager - Operations
Awfis —Bengaluru, Karnataka
Quick apply
Manager, Global People Services
Nutanix —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Travel
- In-person
- AI
TR-Staff
EY —Bengaluru, Karnataka
- Microsoft Powerpoint
- Analysis skills
- Bachelor's degree
Junior Executive Maintenance
Kone —Bengaluru, Karnataka
- Full-time
- Management
Community Service Executive - Operations
Awfis —Bengaluru, Karnataka
Quick apply
6h
Admissions Counsellor
Sofia Public School —Bengaluru, Karnataka
- Email
- Sales
- English
- Microsoft Office
- Health insurance
- Paid time off
4d

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Customer Support (Email & Chat)

Laundryheap -
Bengaluru, Karnataka

Quick apply

Job details

Full-time

Benefits

Health insurance

Qualifications

Live chat
Customer service
English
Analysis skills
Customer support

Full job description

Founded in 2014, Laundryheap is one of the young, leading, and fastest-growing UK-based tech startups. Our dedicated teams pick up, clean, and deliver laundry and dry cleaning within 24 hours. We are currently operating in 14+ countries, including the UK, the US, and the UAE. Our aim is to grow further, and we want you to be part of it!

We are looking for an energetic and detail-oriented individual to work for us in our overseas office (Bengaluru, India). As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns (mostly nights).

You’ll make a difference:

The Customer Support Associate will be responsible for communicating with customers and ensuring that an appropriate response/solution is given to all issues, concerns, questions, and compliments to guarantee customer satisfaction and brand loyalty.

The roles & responsibilities can be broadly outlined as follows:

Responding accurately and timely through all communication channels, including email / live chat.
Maintaining customer contact for all conversations escalated.
Ensuring high standards of tone and language in all written and verbal communications to customers and internal stakeholders.
'Acting as an ambassador for Laundryheap, using knowledge of the organization / our offerings to promote Laundryheap positively at any given opportunity.
Liaising with all stakeholders to resolve customer complaints in the most efficient and effective manner, referring issues using the correct escalation procedures.
Creating invoices through the online ordering system.
Achieving relevant KPIs that allow us to drive business results and improve the overall customer experience.
Planning, prioritizing and maintaining a busy workload efficiently, whilst ensuring excellent customer satisfaction is maintained throughout the year.
Working closely with account managers to ensure the customer’s needs are exceeded and feedback is communicated to all stakeholders.

Minimum Skills Required:

Relevant years of experience should be between 2-5 years.
2+ years of experience in customer service and escalation management (Chat/Email).
High Proficiency in English (both spoken and written).
Prior contact with Intercom or any other relevant software.
Email / live chat customer support experience.
Proficient in Google Sheets skills.
Exceptional analytical and organizational skills.
Experienced in the investigation of quick resolution and escalation.
To-do attitude and problem-solving state of mind.
Strong multitasking skills in a high-energy environment.
Customer-oriented.
Be flexible and supportive of the team.

Desired Skills & Experience:

Former experience in a tech start-up.
Able to continually seek improved ways of working.
Experience of working in a fast-paced, customer service environment.
Analytical with an understanding/ passion for data-driven decisions.
Empathetic and passionate with a desire to develop.
Speed, flexibility, and agility.
Ability to work independently in a rapidly changing environment.

Work Schedule and Patterns:

9-hour shift (8 working hours)
5 days a week, including nights and weekends (2 week-offs based on rota)
Office-based role

Why join us?

Be part of a fast-growing global company with opportunities to learn and grow
Work in a collaborative environment where your ideas are heard and valued
Gain exposure to international markets and complex customer operations
Competitive salary package + Shift allowance
Comprehensive health insurance coverage

We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today!

Quick apply

Refine Your Search

service ambassador jobs in bengaluru karnataka

Customer Support (Email & Chat)

Associate / Sr Associate - Email/Chat Support

Workplace Ambassador

Sales Executive / Business Development Executive

Associate Support Analyst

Customer Support Associate

Trainee-Talent Acquisition Coordinator

Product Owner

Specialist- Talent Sourcing

Project Leader

Community Management Specialist - India

Recruiter [BPO Industry]

PROJECT MANAGER PMO II

AOA Regional Manager - ADI

Assistant Community Manager - Operations

Manager, Global People Services

TR-Staff

Junior Executive Maintenance

Community Service Executive - Operations

Admissions Counsellor

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