Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : ServiceNow IT Service Management (ITSM)
Good to have skills : ServiceNow IT Business Management
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineer, you will engage in the design, construction, and configuration of applications tailored to meet specific business processes and application requirements. Your typical day will involve collaborating with cross-functional teams to gather requirements, developing innovative solutions, and ensuring that applications are aligned with organizational goals. You will also participate in testing and troubleshooting to enhance application performance and user experience, contributing to the overall success of projects and initiatives.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of application processes and workflows.
- Engage in continuous learning to stay updated with industry trends and technologies.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management.
- Strong understanding of application development methodologies.
- Experience with integration of ServiceNow with other platforms.
- Familiarity with ITIL processes and best practices.
- Ability to troubleshoot and resolve application issues effectively.
Additional Information:
- The candidate should have minimum 3 years of experience in ServiceNow IT Service Management.
- This position is based at our Pune office.
- A 15 years full time education is required.
