The HAECO Group is an independent global provider of high-quality MRO services. We offer a broad range of aviation products and services that enable our customers to operate their aircraft, engines and components safely and efficiently. Headquartered in Hong Kong since 1950, our global reach has extended as we have grown. We now have operations throughout the Asia-Pacific region, Americas and other parts of the world.
Based at Hong Kong International Airport (HKIA), HAECO Hong Kong offer a full range of services including airframe services, line services, component services, engine services, freighter conversions, technical training and AOG support.
The Product Owner, Group Technology Products (AMR/AGV & Robotics) supports the Head of Technology Innovation in the development and delivery of the AI-enabled robotics solution, AMR/AGV initiatives, as well as technology consulting projects across the HAECO Group. This role is responsible for defining and maintaining the technology initiatives roadmap, while overseeing the end-to-end lifecycle of project delivery. Embedded within the technology product delivery team, the Product Owner collaborates closely with cross-functional stakeholders to prioritize initiatives and ensure effective execution in alignment with agreed resources, timelines, and deliverables. The role also serves as the primary advocate for customer needs, both internal and external, ensuring that requirements are clearly understood and reflected in the project outcomes.
Delivering business results and customer value
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Defining specific and measurable outcome and KPI’s for the AMR/AGV & AI-enabled Robotic product
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Establishing the Technology Product Delivery Team ’s vision, purpose, and measurable business/customer value KPI’s; working with Senior Leadership to align on these elements
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Developing Technology Product Delivery Team backlog of priorities, in-line with business outcome and KPIs
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Challenge end users on the requirements against the values to be delivered
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Co-create financial model on customer values proposition
Setting an overall direction and informing the Technology Product Delivery Team’s work
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Working closely with Business Analyst to understand and drive alignment on the HAECO Group Technology Initiative roadmap, strategic priorities, goals, and objectives
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Translating this understanding into a clear plan to inform the creation and prioritisation of the Technology Product Delivery Team's backlog of work
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Sharing information about the Technology Product Delivery Team’s output and priorities with other Product Owners to ensure alignment across the organization
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Using facts, data, and analysis to make hard decisions and trade-offs, especially related to resource allocation and prioritization of work within the Technology Product Delivery Team
Serving as the voice of customer or end-user
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Representing customer needs and requirements to ensure they are well-understood and integrated into the Technology Product Delivery Team’s work
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Proactively seeking customer feedback to learn and better understand their needs and requirements
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Facilitating product demos to empower Technology Product Delivery team members with real-time feedback from customers
Overseeing what is delivered by the Technology Product Delivery Team and by when
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Prioritizing work through a well-organized backlog of AMR/AGV & AI-enabled Robotic product, and clearly communicating what needs to be done and by when
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Defining and clearly communicating acceptance criteria for output based on business & customer needs
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Making trade-off decisions to balance product features, cost, and delivery timelines, as needed
Supporting and enabling the Technology Product Delivery Team to get its work done
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Regularly engaging with the Technology Product Delivery Team to offer feedback on work-in-progress, clarify requirements, and answer questions
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Engage with functional teams to ensure resource availability and alignment with governance standards
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Collaborate with Group and Entity IT teams, external technology partners and key stakeholders to maintain visibility on project execution and risks
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Identify, address and remove blockers or impediments that may impact project timelines, ensuring transparency in reporting and risk mitigation
Enabling the Agile way of working
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Modelling behaviours to support the organization’s transformation to a new way of working
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Actively creating and maintaining the culture within the Technology Product Delivery Team based on the organization and Agile leadership behaviours
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Helping embed the “nervous system” of the Agile way of working (new governance practices, collaboration model, etc.) within the organization
1. Functional and other Relevant Experience
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Demonstrate proven experience in leading and implementing technology projects
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Demonstrate proven experience in project management
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Customer-focused and passionate of working with teams to design and deliver exceptional products
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Data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
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Intellectual curiosity and desire of learning new skills and capabilities, e.g., Agile principles and technology platforms
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Eager to innovate and take thoughtful risks in order to get things done better and faster
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Experienced in translating Product Roadmaps into prioritized initiatives and acceptance criteria
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Knowledge of Design Thinking and ability to analyse and design user journeys
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Capable of releasing global products that meet regulatory requirements
2. Qualifications and other Relevant Knowledge
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Strong technology literacy with Bachelor or above degree in Engineering, Computer Science, Information Technology or business-related fields
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5+ years of experience managing technology products or solutions
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Certified Scrum Master, AgilePM or PMI-ACP is a plus
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Strong exposure to AMR/AGV, robotics, AI-enabled, digitalization applications with the technical concept
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Strong business or technical acumen and a deep strategic mindset
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Proven track record of delivering results and impact
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Proven experience in managing a team of technology professionals (including in-house, external, offshore resources) to run strategic Technology projects
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Entrepreneurial mindset with the ability to analyze value of projects
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Skilled in establishing Release Management processes for Continuous Delivery
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Experiences in aviation MRO industry will be a plus
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Business proficiency in spoken and written English, Cantonese, and Mandarin
HAECO Group is an equal opportunity employer. At HAECO, we are committed to creating an inclusive and supportive working environment for all our people regardless of their age, gender, gender identity, sexual orientation, relationship, family status, disability, race, ethnicity, nationality, religious or political beliefs. We believe in creating an environment where people feel comfortable at work and are able to realise their full potential.
Build your career with us and be part of something bigger at HAECO!
Reference ID: 1102
Candidates not contacted 4-6 weeks after submission of applications and/or interviews may consider their application unsuccessful.
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