Broadway Chennai Tamil Nadu Front office specialist Jobs – 94 Open Jobs Today

Customer Success Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Sales
- Microsoft Office
Front Office Executive (Receptionist)
medway hospitals —Kodambakkam, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Administrative experience
- In-person
- Medical terminology
- Health insurance
Quick apply
Front Line Manager - HRO - Payroll & Benefits 4B
Genpact India Pvt. Ltd. —Chennai, Tamil Nadu
- Full-time
- English
- Finance
- Master's degree
Quick apply
Specialist - LnS Disputes
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
5d
Senior KYC Analyst
Barclays —Chennai, Tamil Nadu
- English
- Administrative experience
- Bachelor's degree
Customer Support Specialist
RNST —Chennai, Tamil Nadu
- ₹1,50,000 - ₹3,00,000 a year
- Full-time
- Sales
- Business development
- Bachelor's degree
Quick apply
Facilities & Workplace Experience Manager
Kinaxis Inc. —Perungudi, Chennai, Tamil Nadu
- Full-time
- Hospitality
- Microsoft Excel
- Project management
4d
Tendering Specialist - Substation Automation & Protection
Hitachi —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Director of Operations
PULLMAN —Chennai, Tamil Nadu
- Full-time
- Hospitality
- Master's degree
- Bachelor's degree
Quick apply
7d
Web Governance Specialist
Elsevier —Chennai, Tamil Nadu
- Full-time
- Marketing
- Bachelor's degree
- Communication skills
- Health insurance
- Paid time off
Web Governance Specialist
RELX —Chennai, Tamil Nadu
- Full-time
- Marketing
- Bachelor's degree
- Communication skills
- Health insurance
- Paid time off
Manager- Client MI
Standard Chartered —Chennai, Tamil Nadu
- Data analysis skills
- Master's degree
- Analysis skills
- Health insurance
- Paid sick time
Vice President - Client Tax Operations
Citi —Chennai, Tamil Nadu
- Full-time
- Finance
- Bachelor's degree
- AI
Content Writer / Features Editor
Signature Breaks —Chennai, Tamil Nadu
- Email
- English
- Microsoft Office
- JavaScript
Mainframe Infrastructure Analyst
Barclays —Chennai, Tamil Nadu
- Analysis skills
11d
Custom Software Engineer
Accenture —Chennai, Tamil Nadu
- Full-time
- Java
- Master's degree
- SQL

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Customer Success Specialist

Maersk -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

Sales support
Microsoft Outlook
Sales
Microsoft Office
Bachelor's degree
Customer support
Communication skills

Full job description

Responsible for developing customer relationships that promote retention and loyalty. They will support and work together with the Area Sales/other functions in service centers (GSC) Team to ensure that assigned customers achieve their expected business outcomes with Maersk solutions.

At Maersk , we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning , and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk.

Key Responsibilities

Ensures Client Managers are supported using the standard channels and build long-term trusting relationships with the customers to ensure they realize full value from their investment with Maersk

Continually assess customer progress toward states goals and drive expected results in the areas of adoption, usage, business value, friction and overall relationship.
Quickly resolve customer challenges by leveraging resources from across the company as needed.
Manage the CAT allocation process and coordinate with customers to ensure they deliver on the commitment.
Manage the ocean & logistics contract renewals / tender handling by leveraging resources from across the company as needed.
Timely contract renewals & contract management
Working closely with front line sales for account planning, goal setting and marketing strategies.
Communicates service or rate changes to assigned accounts.
Responsibility to carry out other various sales support tasks and commercial activities from start to finish.
Assist management with day to day needs of the team.
Assist the team with special projects and training activities.
Assist the team with reporting activities.
Assist managers with escalations and disputes.
Act as back-up for other Senior Customer Success Partners and Customer Success Manager when absent.
Responsible for escalating situations to management on a timely basis.
Handling a high-caliber client base of mostly top volume customers.
Be a strong role-model for “what good looks like” to others on the team
Actively support implementation of local and global initiatives.
Drive and support functional transformation efforts.
Drive commercial actions and awareness within own team and with colleagues across functions and countries.

Accountabilities

Customer NPS
Contract Compliance
Invoice quality
Sales support task and commercial activities

Consulted About

Contract management
Sales Outstanding’s
Customer Performance

Primary internal stakeholders (key interdependencies)

Client Managers
Product managers
GSC Execution teams
Finance (invoice quality, dunning, etc.)

Primary external stakeholders

Customers

Required experience & skills

Bachelor’s degree in business or related industry preferred
Minimum 2 years of experience in Sales Support/Customer Support within similar area of expertise
Account management execution/building customer relationships.
Commercial knowledge.
Excellent communication skills.
Understanding how it solves different customer pains.
Must be proficient in MS Office programs such as Excel, Word, and Outlook
Should be flexible for Night Shifts & 5 days Work from Office

Parameters for Success (key measures)

Shared

Customer NPS
Contract Compliance
Volume (FFE)
L&S GP
Deliver on Sales Outstanding’s

Individual

Customer NPS
Contract Compliance
Volume (FFE)
L&S GP
Minimal Customer Churn

Sales support task and commercial activities

What We Offer:

Impact : Be part of a team that directly contributes to global operations.
Opportunity : Unlock professional and personal growth through diverse career pathways.
Innovation : Work with a team that embraces technology and continuous improvement.
Global Exposure : Collaborate across geographies and cultures.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

Apply Now

Refine Your Search

front office specialist jobs in broadway chennai tamil nadu

Customer Success Specialist

Front Office Executive (Receptionist)

Front Line Manager - HRO - Payroll & Benefits 4B

Specialist - LnS Disputes

Senior KYC Analyst

Customer Support Specialist

Facilities & Workplace Experience Manager

Tendering Specialist - Substation Automation & Protection

Director of Operations

Web Governance Specialist

Web Governance Specialist

Manager- Client MI

Vice President - Client Tax Operations

Content Writer / Features Editor

Mainframe Infrastructure Analyst

Custom Software Engineer

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