Chandigarh Chandigarh Part time driver Jobs – 3 Open Jobs Today

Customer Chat Support
Programming.com —Panchkula, Haryana
- ₹10,459.98 - ₹3,50,000.00 a month
- Weekend availability
- English
- Typing
- In-person
- Commuter assistance
- Flexible schedule
Quick apply
Driver Cum Helper
Jainsonsz —Chandigarh, Chandigarh
- ₹14,000 - ₹16,000 a month
- Full-time
- Driving
- In-person
- Communication skills
Quick apply
9d
Software Engineer - ROR
Maropost —Mohali, Punjab
- Full-time
- Hybrid work
- AWS
- Bachelor's degree
- APIs
Quick apply
5d

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Shikha Rana Home Tuitions —Chandigarh, Chandigarh
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Customer Care Executive
Everise —Mohali, Punjab
➢ *Currently employed candidates are required to submit* – offer Letter+ last 3-month pay slips + post offer candidate must submit the resignation proof &…
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4d

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Customer Chat Support

Programming.com -
Panchkula, Haryana

Quick apply

Job details

Full-time
₹10,459.98 - ₹3,50,000.00 a month

Benefits

Commuter assistance
Flexible schedule

Qualifications

Live chat
Slack
English
Customer support
Typing
Communication skills

Full job description

Here's a polished, Indeed-ready Job Description for your role:

I've drafted it in a reusable format below.

Customer Support & Dispatch Associate (Chat/SMS Support)

Job Type: Full-time

About the Role

We are looking for a detail-oriented and customer-focused Customer Support & Dispatch Associate to join our operations team. In this role, you will provide exceptional support to customers and drivers through SMS and live chat while coordinating deliveries, resolving issues, and ensuring a seamless customer experience.

The ideal candidate thrives in a fast-paced environment, can manage multiple conversations simultaneously, and remains calm under pressure.

Responsibilities

Respond to customer and driver inquiries via live chat and SMS in a timely and professional manner.
Coordinate with drivers to ensure efficient delivery operations.
Resolve delivery issues, delays, address changes, and order-related concerns.
De-escalate customer complaints with empathy and professionalism.
Monitor active deliveries and proactively communicate updates.
Accurately document customer interactions and resolutions.
Collaborate with internal teams using Slack and other communication tools.
Navigate multiple systems simultaneously while maintaining high productivity and accuracy.
Meet quality, response time, and customer satisfaction targets.

Required Qualifications

Minimum 2 years of experience in customer support, dispatch, logistics, or a related operations role.
Previous live chat or SMS support experience is strongly preferred.
B2 (Upper Intermediate) CEFR English proficiency or higher with excellent written communication skills.
Typing speed of 50+ WPM with high accuracy.
Comfortable using multiple platforms simultaneously, including:
Twilio Flex
Zendesk
Slack
Google Maps
Internal admin dashboards
Ability to manage three or more active chats simultaneously while maintaining quality.
Strong problem-solving skills and attention to detail.
High emotional intelligence with the ability to remain calm and de-escalate difficult situations.

Schedule & Availability

Must be available to work evenings, weekends, and holidays, as these are peak delivery periods.
Flexible schedule with the ability to work rotating shifts as required.

Preferred Qualifications

Experience in food delivery, logistics, transportation, or gig economy operations.
Experience supporting drivers, couriers, or dispatch teams.
Familiarity with CRM, ticketing, or contact center software.

What We're Looking For

Customer-first mindset
Strong multitasking ability
Excellent written communication
Reliability and accountability
Ability to work independently and as part of a team
Positive attitude under pressure

If you're passionate about delivering outstanding customer experiences and thrive in a fast-paced operations environment, we'd love to hear from you.

Pay: ₹10,459.98 - ₹350,000.00 per month

Benefits:

Commuter assistance

Work Location: In person

Quick apply

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