Chennai, Tn sr. manager service delivery Jobs – 476 Open Jobs Today

Sr. Manager Service Delivery
Liquidity Services, Inc. —Chennai, Tamil Nadu
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Sr. Manager- Warehouse Management
Schneider Electric —Chennai, Tamil Nadu
- Online application
- Inventory control
- Engineering
- English
Senior service manager
Alight —Chennai, Tamil Nadu
- Management
- Analysis skills
- Communication skills
- Health insurance
- Paid sick time
12d
Senior Manager - Process Management & Continuous Improvement
Adidas —Chennai, Tamil Nadu
- Full-time
- Management
- English
- Analysis skills
Senior Service Delivery Manager - AMS
EPAM Systems, Inc. —Chennai, Tamil Nadu
- Azure
- Computer Science
- Master's degree
- Health insurance
- Paid time off
Assistant Vice President (Ops Sup Manager - C12)
Citi —Chennai, Tamil Nadu
- Full-time
- Management
- Research
- Bachelor's degree
4d
Manager / Sr Manager - Learning and Development
Bhumi —Chennai, Tamil Nadu
- ₹8,00,000 - ₹14,00,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
Operations / Senior Operations Manager, Amazon
ASSPL - Haryana - C77 —Chennai, Tamil Nadu
- Full-time
- Management
- Analysis skills
- Bachelor's degree
Manager - Customer Support
FULL Creative —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Management
- Data analysis skills
- 12th Pass
- Work from home
10d
Delivery Lead Senior Manager-Voice
Accenture —Chennai, Tamil Nadu
- Full-time
- Finance
12d
Service Delivery Operations Associate Manager
Accenture —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Sr Project Manager
RELX —Chennai, Tamil Nadu
- Full-time
- PMP
- Customer service
- Agile
Sr Project Manager
LexisNexis Risk Solutions —Chennai, Tamil Nadu
- Full-time
- PMP
- Customer service
- Agile
Sr. Customer Service Executive- Customer Service Operations - Program Management
Tata Communications —Chennai, Tamil Nadu
- Full-time
- PMP
- English
- Project management
8d
Sr Manager - Customer Interaction Suite
Tata Communications —Chennai, Tamil Nadu
- Full-time
- English
- Agile
- Communication skills
Sr.Engineer - service delivery
Black Box —Chennai, Tamil Nadu
- Full-time
- Analysis skills
- APIs
- Communication skills
Quick apply
AREA COACH MANAGER
KFC India —Chennai, Tamil Nadu
- Customer service
- Bachelor's degree
- Diploma
Assistant Manager - Operations
BVG India Ltd —Chennai, Tamil Nadu
- From ₹45,000 a month
- In-person
Quick apply
Senior Project Manager
Cushman & Wakefield —Chennai, Tamil Nadu
- Full-time
- AutoCAD
- Microsoft Office
- Master's degree
Quick apply
Lead - GCC Strategy
Corpay —Chennai, Tamil Nadu
- Full-time
- Finance
- Master's degree
- Administrative experience
- Health insurance
- Food provided

I want to receive the latest job alerts for sr. manager service delivery in chennai, tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

sr. manager service delivery jobs near chennai, tn

Warehouse Worker jobs in Chennai, Tamil Nadu

Delivery Operations Manager jobs in Chennai, Tamil Nadu

Delivery Manager jobs in Chennai, Tamil Nadu

Senior Program Manager jobs in Chennai, Tamil Nadu

Senior Service Delivery Manager jobs in Chennai, Tamil Nadu

Continuous Improvement Manager jobs in Chennai, Tamil Nadu

Customer Care Manager jobs in Chennai, Tamil Nadu

Service Delivery Director jobs in Chennai, Tamil Nadu

Operations Manager jobs in Chennai, Tamil Nadu

Service Manager jobs in Chennai, Tamil Nadu

Senior Project Manager jobs in Chennai, Tamil Nadu

Assistant Vice President jobs in Chennai, Tamil Nadu

Manager, Warehouse jobs in Haridwar, Uttarakhand

Warehouse Manager jobs in Jaipur, Rajasthan

Warehouse Worker jobs in Tamil Nadu

Warehouse Worker jobs in Delhi, Delhi

Warehouse Worker jobs in Mira Road, Mumbai, Maharashtra

Warehouse Worker jobs in Hiranandani Estate, Thane, Maharashtra

Delivery Driver jobs in Noida, Uttar Pradesh

Delivery Operations Manager jobs in Bengaluru, Karnataka

Sr. Manager Service Delivery

Liquidity Services, Inc. -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

Jira
Microsoft Word
Pricing
Microsoft Excel
Microsoft Outlook
Git
Project management
Scrum
GitHub
Agile
SaaS
AI
Communication skills

Full job description

Liquidity Services Software Solutions offers an online, private-label auction platform, supporting traditional auction-house clients, retail liquidators, and resellers through a SaaS (Software as a Service) delivery model leveraging the Auction.IO platform and stand-alone private-label platform delivery. The team includes a small Sales and Operations group in Richardson, Texas (USA) and a delivery center in Chennai, India.

The Sr. Client Delivery Manager will oversee project planning, resource allocation, and delivery tracking for the Chennai-based team, while serving as the primary escalation point for internal stakeholders and client issues.

This is a hands-on leadership role combining delivery governance, operational execution, and customer engagement.

In this role, you will manage a portfolio of accounts by building and maintaining long-term partnerships with clients, conducting virtual meetings to review performance, and coordinating with the respective delivery teams. You will work with Sales and Renewals team members to identify opportunities for renewal, expansion, and upsell. You will collaborate closely with Operations, Technology, and Senior Management to ensure an exceptional client experience.

The goal of this role is to strengthen relationships and expand engagement with existing clients, while providing on-site management and oversight of the Chennai-based delivery teams.

1.Delivery Oversight & Execution

Provide centralized oversight across three delivery teams supporting multiple SaaS marketplace clients
Ensure timely and high-quality delivery of:
Client customizations
Enhancements and reports
Defect resolution and software patches
Establish and enforce delivery processes, timelines, and SLAs
Serve as the primary escalation point for client delivery issues for the Enterprise Large and TPL platforms
Work closely with US-based stakeholders on client expectations and priorities
Ensure clear communication of project status, timelines, and risks

2. Project Management Leadership, Client Engagement, and Escalation Management

Lead and mentor 3-5 Project Managers responsible for day-to-day execution
Monitor project health and proactively address risks, blockers, and dependencies
Standardize project management practices (planning, tracking, reporting)
Conduct regular delivery reviews and performance tracking

3. Resource & Capacity Management

4. Client Success & Account Partnership

Partner with Sales and Renewals to support retention, expansion, and upsell motions
Lead periodic client reviews (QBRs/regular check-ins) focused on outcomes, KPIs, and roadmap alignment
Own the escalation path for account-level risks and drive cross-functional resolution
Coordinate staffing across teams based on priorities and workload
Optimize allocation of developers, QA, and support resources
Provide forward-looking capacity planning aligned with:
Client demand
Product roadmap
Support obligations
Partner with leadership and HR team on hiring needs and team scaling

5. Operational Governance & Reporting

Maintain real-time visibility into:
Project status across all clients
Team utilization and throughput
SLA adherence and backlog health
Deliver regular reporting to executive leadership, including:
Delivery metrics (on-time delivery, velocity, defect rates)
Resource utilization
Risk and issue tracking

Supervisory Responsibilities:

This role will directly supervise the project managers and provide personnel oversight to the delivery center
As the senior leader in the facility, you will work closely with the office manager and US leadership on facility matters
This role may also serve in an additional capacity as the local director. This requires online attendance at quarterly board meetings.

Education/ Experience:

10+ years of experience in software delivery, project management, or engineering operations
3+ years managing project managers or delivery teams
Proven experience managing multi-client SaaS delivery environments
Strong experience with Agile/Scrum delivery frameworks
Experience overseeing teams working on a shared platform with client-specific customizations
Excellent organizational, communication, and stakeholder management skills

Skills:

Microsoft Word, Excel, Outlook, and Internet search skills
Excellent verbal and written skills
Must be highly organized, detail-oriented, accurate, and timely.
Understanding of auction marketplaces is a plus
Familiar with contract development, market analysis, and pricing strategies
Experience with Jira, GitHub, or similar tools for tracking engineering work and collaborating with technical teams

Ability :

Must be able to work independently as well as part of a team in an office environment

Work Conditions/ Physical Demands:

Work regular office hours with periodic extended hours to meet deadlines and/or to overlap with US based customers and team members.
Be available for client support escalation during off-hours and on weekends, as needed.
Occasional client site travel

Location(s):

Chennai, India – this is an on-site role

Travel:

Up to 0%-5% of the time

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Liquidity Services Inc. reserves the right to modify position duties at any time due to business necessity.

Apply Now

Refine Your Search

sr. manager service delivery jobs in chennai, tn

Sr. Manager Service Delivery

Sr. Manager- Warehouse Management

Senior service manager

Senior Manager - Process Management & Continuous Improvement

Senior Service Delivery Manager - AMS

Assistant Vice President (Ops Sup Manager - C12)

Manager / Sr Manager - Learning and Development

Operations / Senior Operations Manager, Amazon

Manager - Customer Support

Delivery Lead Senior Manager-Voice

Service Delivery Operations Associate Manager

Sr Project Manager

Sr Project Manager

Sr. Customer Service Executive- Customer Service Operations - Program Management

Sr Manager - Customer Interaction Suite

Sr.Engineer - service delivery

AREA COACH MANAGER

Assistant Manager - Operations

Senior Project Manager

Lead - GCC Strategy

I want to receive the latest job alerts for sr. manager service delivery in chennai, tn

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected

Refine Your Search

​​sr. manager service delivery jobs in chennai, tn

I want to receive the latest job alerts for ​​sr. manager service delivery in chennai, tn

Related Searches

Explore jobs in more locations

sr. manager service delivery jobs in chennai, tn

I want to receive the latest job alerts for sr. manager service delivery in chennai, tn