Chennai Tamil Nadu Quality analyst ar Jobs – 13 Open Jobs Today

Quality Analyst- AR (Voice)
MedExpert Billing and Consulting —Chennai, Tamil Nadu
- Microsoft Excel
- Analysis skills
- Mentoring
Quick apply
Quality Controller – AR Caller/ AR Analyst - Chennai
Medical Billing Wholesalers —Chennai, Tamil Nadu
- Email
- Typing
- Communication skills
- HTML
Senior Executive - Quality Analyst
EXL Service —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
- Medical terminology
AR Analyst – Hospital Billing (Day shift)
SolvEdge —Chennai, Tamil Nadu
- Email
- Patient monitoring
- Analysis skills
- EMR systems
- Health insurance
Medical Claims Analyst
Med-Metrix —Chennai, Tamil Nadu
- Full-time
- Customer service
- 12th Pass
- Analysis skills
Business Analyst – Finance & Accounts (ERP Domain)
Bocxy Technologies Private Limited —Royapettah, Chennai, Tamil Nadu
- Full-time
- ERP systems
- Finance
- Master's degree
Quick apply
Specialist - F&A - I2C 4B
Genpact India Pvt. Ltd. —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- English
- Finance
- Master's degree
Quick apply
Medical Billing Trainers
Vibrace Technologies —Guindy, Chennai, Tamil Nadu
- ₹1,000 - ₹2,000 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Flexible schedule
Quick apply
14d
AR Caller, Seniors
WorldSource Healthcare —Chennai, Tamil Nadu
- Full-time
- Microsoft Office
- Bachelor's degree
- Typing
Assistant Manager- Qaulity
MedExpert Billing and Consulting —Chennai, Tamil Nadu
- Bachelor's degree
- Communication skills
Quick apply
Sr. Assoc, Full Stack Eng - AS400, WRB Tech
Standard Chartered —Chennai, Tamil Nadu
- DevOps
- English
- Java
- Health insurance
- Paid sick time
4d
Technical Architect
HCLTech —Chennai, Tamil Nadu
- Oracle
- Computer Science
- Software troubleshooting
7d
Medical Coder/ Senior Medical Coder – Emergency Department
Medical Billing Wholesalers —Chennai, Tamil Nadu
- Email
- HTML
- Health insurance

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Quality Controller – AR Caller/ AR Analyst - Chennai
Medical Billing Wholesalers —Chennai, Tamil Nadu
Review call quality issues on various parameters such as conversational skills, claims resolution, and voice quality.

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Quality Analyst- AR (Voice)

MedExpert Billing and Consulting
Chennai, Tamil Nadu

Quick apply

Job details

Qualifications

Revenue cycle management
Microsoft Excel
Analysis skills
Mentoring
Medical billing
Pivot tables
Root cause analysis
Billing
Communication skills

Full job description

Job Title: Quality Analyst/ Sr Quality Analyst

We are looking for an experienced QA / Senior QA professional with expertise in Revenue Cycle Management (RCM) – AR Voice Process. The candidate will be responsible for monitoring and auditing AR calling activities, ensuring process compliance, identifying quality gaps, performing Root Cause Analysis (RCA), and driving continuous quality improvement initiatives.

The ideal candidate should possess strong knowledge of medical billing, denial management, insurance follow-up, and quality auditing processes along with excellent analytical and communication skills.

Key Responsibilities

Quality Monitoring & Auditing

- Conduct quality audits for AR voice calls and documentation.
- Evaluate calls based on process adherence, accuracy, compliance, and communication skills.
- Ensure adherence to HIPAA regulations and client-specific guidelines.
- Monitor agent performance and identify improvement opportunities.

Root Cause Analysis (RCA)

- Perform RCA for recurring errors, denials, and process deviations.
- Analyze quality trends and identify process gaps.
- Recommend corrective and preventive actions (CAPA).
- Collaborate with operations teams to reduce repeat audit failures.

Coaching & Calibration

- Provide feedback and coaching to AR callers and team leads.
- Conduct calibration sessions with internal teams and clients.
- Support training initiatives and refresher sessions.
- Assist in improving overall team quality scores.

Reporting & Analytics

- Prepare daily, weekly, and monthly QA reports.
- Track and analyze KPIs such as:
- Quality Scores
- Error Rates
- Denial Trends
- Productivity Metrics
- Compliance Scores
- Share audit insights and improvement plans with management.

Required Skills

Domain Knowledge

- Strong understanding of:
- Revenue Cycle Management (RCM)
- AR Calling Process
- Medical Billing
- Denial Management
- Insurance Follow-up
- Claims Resolution

QA & RCA Skills

- Call Auditing
- Quality Analysis
- Calibration Process
- Root Cause Analysis (RCA)
- CAPA Management
- Trend Analysis

Technical Skills

- MS Excel (Pivot Tables, VLOOKUP, Reporting)
- QA Audit Tools
- RCM/Medical Billing Applications

Eligibility Criteria

- 4+ years of experience in RCM AR Voice Process.
- Minimum 1–2 years of experience in QA/Senior QA role preferred.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving abilities.
- Experience in handling client escalations and stakeholder communication is an added advantage.

Preferred Qualifications

- Experience in US Healthcare / Medical Billing domain.
- Strong understanding of payer guidelines and denial management.
- Ability to work in a fast-paced environment.
- Good team handling and mentoring skills.

Quick apply

Refine Your Search

quality analyst ar jobs in chennai tamil nadu

Quality Analyst- AR (Voice)

Quality Controller – AR Caller/ AR Analyst - Chennai

Senior Executive - Quality Analyst

AR Analyst – Hospital Billing (Day shift)

Medical Claims Analyst

Business Analyst – Finance & Accounts (ERP Domain)

Specialist - F&A - I2C 4B

Medical Billing Trainers

AR Caller, Seniors

Assistant Manager- Qaulity

Sr. Assoc, Full Stack Eng - AS400, WRB Tech

Technical Architect

Medical Coder/ Senior Medical Coder – Emergency Department

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