Chennai Tamil Nadu Servicenow administrator Jobs – 57 Open Jobs Today

Administrator (Support & Operations)
HCLTech —Sholinganallur, Chennai, Tamil Nadu
- Computer science
- Software troubleshooting
- Customer service
2d
Lead Administrator (Support &Operations)
HCLTech —Chennai, Tamil Nadu
- Azure
- Windows
- AWS
2d
SME - Critical Incident Management
HCLTech —Chennai, Tamil Nadu
- Communication skills
2d
Intermediate ServiceNow Application Developer (HRSD & ITSM)
UPS —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Bachelor's degree
- JavaScript
Application Administrator - L1
Excelencia Itech Consulting Pvt Ltd —Chennai, Tamil Nadu
- Weekend availability
- Computer Science
- Customer service
- Java
12d
Workday Time Tracking Consultant (Kronos/UKG)
Luxoft —Chennai, Tamil Nadu
- English
- APIs
- Health insurance
SME - Release Management, ServiceNow
HCLTech —Chennai, Tamil Nadu
- English
- Organisational skills
- Communication skills
ADMINISTRATOR L3(CONTRACT)
Wipro Limited —Chennai, Tamil Nadu
Administrator - Mainframe SysOps & Batch Scheduling Tools
HCLTech —Chennai, Tamil Nadu
- Microsoft Access
- Software troubleshooting
- SQL
2d
Senior Administrator - English, Arabic, Microsoft Windows
HCLTech —Chennai, Tamil Nadu
- English
- Windows
- Analysis skills
2d
Senior Business Systems Analyst (ServiceNow)
Genesys —Chennai, Tamil Nadu
- Online application
- Microsoft Excel
- SQL
- Analysis skills
Architect - Enterprise Application ServiceNow N 4D
Genpact India Pvt. Ltd. —Chennai, Tamil Nadu
- Full-time
- Computer Science
- English
- Master's degree
Quick apply
IT Support Engineer
Hapag-Lloyd AG —Chennai, Tamil Nadu
- Microsoft Excel
- Azure
- Computer Science
Servicenow Expert
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- English
- Java
- Scripting
ServiceNow Agile Development
Capgemini Sogeti —Chennai, Tamil Nadu
- Azure
- JavaScript
- Scripting
- Health insurance
2d
Lead Administrator (Tools & Automation)
HCLTech —Sholinganallur, Chennai, Tamil Nadu
- Weekend availability
- Agile
- Communication skills
2d
ServiceNow ITOM Developer
InfoBeans —Chennai, Tamil Nadu
- Azure
- Software troubleshooting
- AWS
10d
TCS is Hiring for SAM/HAM/CMDB
Tata Consultancy Services —Chennai, Tamil Nadu
- Inventory management
- Bachelor's degree
- Communication skills
13d
ServiceNow Developer
Saaki Argus & Averil Consulting —Chennai, Tamil Nadu
- Remote
- DevOps
- JavaScript
- APIs
- Work from home
Quick apply
Senior ServiceNow Developer
Ensono —Chennai, Tamil Nadu
- Azure
- AWS
- JavaScript

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Administrator (Support & Operations)

HCLTech -
Sholinganallur, Chennai, Tamil Nadu

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Job details

Fresher
2 days ago

Qualifications

Live chat
Computer science
Software troubleshooting
Customer service
Analysis skills
Bachelor's degree
Zendesk
IT support
ServiceNow
Communication skills

Full job description

Sholinganallur, Tamil Nadu
Job Summary

Job Summary: We are looking for a proactive and customer-focused Service Desk Executive to handlereal-time chat support for our clients. The ideal candidate will be responsible for resolvingtechnical issues, answering queries, and ensuring a seamless customer experiencethrough live chat interactions.Key Responsibilities: • Provide first-level technical support via chat to end-users.• Troubleshoot hardware, software, and network-related issues.• Log and track service requests using the ticketing system.• Escalate unresolved issues to appropriate teams.• Maintain a high level of customer satisfaction through timely and effectivecommunication.• Follow standard operating procedures and service desk protocols.• Document solutions and contribute to the knowledge base.Qualifications & Skills: Education: • Graduate in any discipline (preferably in IT or Computer Science).Experience: • 0–2 years of experience in IT support or customer service (chat process preferred).Skills: • Excellent written communication skills.• Basic understanding of computer systems, networks, and troubleshooting. Classification: Internal• Ability to multitask and manage multiple chat sessions.• Strong problem-solving and analytical skills.• Familiarity with ticketing tools (e.g., ServiceNow, Zendesk) is a plus.

Key Responsibilities
1. To adhere to quality standards, regulatory requirements and company policies.
2. To provide support for on call escalations and doing root cause analysis of given issue.
3. Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts.
4. To independently resolve tickets within agreed SLA of ticket volume and time.
5. To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases.

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Refine Your Search

servicenow administrator jobs in chennai tamil nadu

Administrator (Support & Operations)

Lead Administrator (Support &Operations)

SME - Critical Incident Management

Intermediate ServiceNow Application Developer (HRSD & ITSM)

Application Administrator - L1

Workday Time Tracking Consultant (Kronos/UKG)

SME - Release Management, ServiceNow

ADMINISTRATOR L3(CONTRACT)

Administrator - Mainframe SysOps & Batch Scheduling Tools

Senior Administrator - English, Arabic, Microsoft Windows

Senior Business Systems Analyst (ServiceNow)

Architect - Enterprise Application ServiceNow N 4D

IT Support Engineer

Servicenow Expert

ServiceNow Agile Development

Lead Administrator (Tools & Automation)

ServiceNow ITOM Developer

TCS is Hiring for SAM/HAM/CMDB

ServiceNow Developer

Senior ServiceNow Developer

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