Choolaimedu Chennai Tamil Nadu Level 1 it support engineer Jobs – 61 Open Jobs Today

Level 1 IT Support Engineer
Newgen Software —Chennai, Tamil Nadu
- Computer science
- Microsoft Outlook
- Software troubleshooting
1d
System Administrator & Network Engineer
Proglint Software Solutions —Perungudi, Chennai, Tamil Nadu
- ₹30,000 - ₹45,000 a month
- Full-time
- Azure
- Computer Science
- B.Sc
- Health insurance
Quick apply
IT Infra Support Engineer- L1/L2
Azentio Software —Chennai, Tamil Nadu
- Microsoft Access
- Microsoft Outlook
- ERP systems
Jr. Engineer - Cloud Operations
Tata Communications —Chennai, Tamil Nadu
- Weekend availability
- Computer Science
- Analysis skills
- Bachelor's degree
Desktop Support Engineer
Hoopoe Infoedge Pvt Ltd —Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Software troubleshooting
- Windows
- Linux
- Health insurance
- Flexible schedule
Quick apply
Software Engineer II
Appian Corporation —Chennai, Tamil Nadu
- Computer Science
- Java
- Bachelor's degree
- Health insurance
Quick apply
Analyst (Support & Operations)
HCLTech —Chennai, Tamil Nadu
ETL Informatica Developer-IT
Flex LTD —Chennai, Tamil Nadu
- Full-time
- Oracle
- Databases
- SQL
- Paid time off
Senior Software Engineer- Power BI
CGI —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- DevOps
Quick apply
8d
Technical Support Engineer I
Sectigo —Chennai, Tamil Nadu
- Weekend availability
- Software troubleshooting
- Word processing
- Computer literacy
Quick apply
Cloud Engineer (Kubernetes) | TN, India
Photon —Chennai, Tamil Nadu
- Azure
- Computer Science
- B.Sc
L2 Desktop Support Engineer
TVS ELECTRONICS LIMITED —Chennai, Tamil Nadu
- ₹20,000 - ₹22,000 a month
- Full-time
- Microsoft Outlook
- Windows
- Microsoft Office
Quick apply
IT Helpdesk Engineer
Bloom Electronics Private Limited —Chennai, Tamil Nadu
- Up to ₹16,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Commuter assistance
- Health insurance
Quick apply
Desktop Support Engineer
Techindia Infoway Pvt Ltd —Ambattur, Chennai, Tamil Nadu
- ₹18,000 - ₹22,000 a month
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Health insurance
Quick apply
12d
Sr Engineer - IT Security
Likewize —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Windows
- Databases
5d
Senior Software Engineer
Sourcedear —Chennai, Tamil Nadu
- ₹21,00,000 a year
- Full-time
- Java
- Databases
- APIs
Quick apply
3d
AI/ML Engineer- MLOps - UPS Digital MARTEC
UPS —Chennai, Tamil Nadu
- Full-time
- Azure
- AWS
- Machine learning
SRE Technical Specialist
HCLTech —Chennai, Tamil Nadu
- Azure
- Software troubleshooting
- DevOps
Sr Analyst
HCLTech —Chennai, Tamil Nadu
- Software troubleshooting
- English
- Communication skills
11d
Senior Software Engineer- Azure Data Engineer
CGI —Chennai, Tamil Nadu
- Full-time
- Azure
- SQL
- Software development
- Paid time off
Quick apply
3d

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Level 1 IT Support Engineer

Newgen Software -
Chennai, Tamil Nadu

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Job details

Fresher
1 day ago

Qualifications

Computer science
ITIL Certification
Operating systems
Microsoft Outlook
Software troubleshooting
Customer service
LAN
Encryption
Windows
Technical support
Microsoft Office
DHCP
Bachelor's degree
DNS
Linux
Communication skills
CompTIA A+
Help desk
VPN

Full job description

Job Description: Level 1 IT Support Engineer Department: IT Services & Support ________________________________________ Role Summary The Level 1 IT Support Engineer is responsible for providing firs

Job Description: Level 1 IT Support Engineer Department: IT Services & Support ________________________________________ Role Summary The Level 1 IT Support Engineer is responsible for providing first level technical support for laptops, desktops, operating systems (Windows, Linux, macOS), and common IT services. This role focuses on diagnosing and resolving basic technical issues, ensuring smooth user operations, and escalating complex problems as needed. ________________________________________ Key Responsibilities 1. End User Device Support • Provide L1 support for laptops and desktops across Windows, Linux, and macOS platforms. • Perform OS-level troubleshooting, including login issues, system slowness, system updates, and configuration support. • Install, update, and verify Encryption solutions (e.g., BitLocker) • Perform Antivirus installation & updates. • Assist with device imaging, re imaging, and configuration according to IT standards. • Troubleshoot hardware components: RAM, HDD/SSD, keyboard, battery, display, ports, and peripherals. ________________________________________ 2. Software & Application Support • Provide basic support for enterprise applications including: o Microsoft Teams o Office 365, Outlook , Email & VPN Clients o Web Browsers & Office Productivity Tools • Assist users with application installation, configuration, and sign-in issues. • Support troubleshooting of email delivery, sync, and configuration problems. ________________________________________ 3. Network & Connectivity Support • Troubleshoot LAN/WAN connectivity issues, including wired and wireless networks. • Resolve internet connectivity issues, IP conflicts, DNS issues, and limited network access. • Support users facing issues with network printers and shared resources. • Log and escalate unresolved network faults to Level 2/Network Team. ________________________________________ 4. Ticketing & Service Request Management • Log, update, and track incidents and service requests in the IT ticketing system. • Assign priorities and ensure timely resolution in alignment with SLA. • Escalate complex issues to L2/L3 teams or OEM, when necessary. • Maintain clear documentation of troubleshooting steps and resolutions. ________________________________________ 5. Security & Compliance • Ensure compliance with organization’s IT security policies. • Validate that all systems have updated antivirus definitions, OS patches, and encryption enabled. • Report any security incidents or suspicious activity to the IT Security Team. ________________________________________ 6. Customer Service • Provide prompt, courteous, and effective support to employees. • Communicate resolutions clearly and professionally. • Maintain a strong customer-first mindset in all interactions. ________________________________________ Required Skills & Qualifications Technical Skills • Basic knowledge of Windows, Linux, and macOS operating systems. • Understanding of network basics (LAN/WAN, IP, DNS, DHCP). • Hands-on experience with antivirus tools, encryption, and OS troubleshooting. • Understanding of Microsoft Teams, Outlook, and Office 365 basics. • Familiarity with laptop/desktop hardware diagnostics. • Basic knowledge of ticketing tools. Soft Skills • Strong communication and customer service skills. • Ability to follow standard operating procedures (SOPs). • Analytical and problem-solving mindset. • Ability to work under supervision and escalate issues appropriately. ________________________________________ Education & Experience • Graduate in Computer Science, IT, or related field. • 0–2 years of experience in IT helpdesk or technical support (freshers with strong technical skills may apply). • Relevant certifications (optional but beneficial): o CompTIA A+ o ITIL Foundation o Microsoft 365 Certified Fundamentals o Linux Essentials ________________________________________ Key Attributes • Good learner, adaptable, and eager to grow. • Strong sense of responsibility and ownership. • Ability to handle multiple tasks with attention to detail.

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Refine Your Search

level 1 it support engineer jobs in choolaimedu chennai tamil nadu

Level 1 IT Support Engineer

System Administrator & Network Engineer

IT Infra Support Engineer- L1/L2

Jr. Engineer - Cloud Operations

Desktop Support Engineer

Software Engineer II

Analyst (Support & Operations)

ETL Informatica Developer-IT

Senior Software Engineer- Power BI

Technical Support Engineer I

Cloud Engineer (Kubernetes) | TN, India

L2 Desktop Support Engineer

IT Helpdesk Engineer

Desktop Support Engineer

Sr Engineer - IT Security

Senior Software Engineer

AI/ML Engineer- MLOps - UPS Digital MARTEC

SRE Technical Specialist

Sr Analyst

Senior Software Engineer- Azure Data Engineer

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