Chromepet Chennai Tamil Nadu Front office guest service associate Jobs – 32 Open Jobs Today

Guest Service Associate - Front Office
AccorHotel —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Front Office Guest Service Associate
Holiday Inn Express —Chennai, Tamil Nadu
- Basic math
- Math
- Computer skills
Guest Service Associate - Front Office
PULLMAN —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Front Office Executive
Marriott International, Inc —Chennai, Tamil Nadu
- Full-time
- 12th Pass
- Supervising experience
- POS
Assistant Front Desk Manager
Marriott International, Inc —Chennai, Tamil Nadu
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
Front Office Associate
The Royal Regency —Egmore, Chennai, Tamil Nadu
- ₹15,000 - ₹22,000 a month
- Full-time
- Hospitality
- English
- In-person
- Food provided
- Paid sick time
Quick apply
Guest Service Associate - Front Office
Marriott International, Inc —Sriperumbudur, Tamil Nadu
- Full-time
- Hospitality
- 12th Pass
- Supervising experience
Front Office - Executive
Marriott International, Inc —Chennai, Tamil Nadu
- Full-time
- 12th Pass
- Supervising experience
Guest Service Associate - Front Office
MERCURE —Chennai, Tamil Nadu
- Full-time
- Diploma
- Communication skills
- Hotel experience
Quick apply
Community Associate - 694347
WeWork India Management —Chennai, Tamil Nadu
- Full-time
- Hospitality
- Sales
- Customer service
Guest Service Officer (Guest Relations Associate)
Park Hyatt Chennai —Chennai, Tamil Nadu
- Full-time
- Hospitality
- Customer service
- Diploma
7h
Hotel Jobs – Boutique Hotel
HANU REDDY ODYSSEY —Chennai, Tamil Nadu
- ₹18,000 - ₹22,000 a month
- Full-time
- In-person
- Communication skills
- Health insurance
- Paid time off
Quick apply
Front Office Associate
Regenta Central RS Chennai —Chennai, Tamil Nadu
- ₹14,000 - ₹16,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Front Office- GSA
Marriott International, Inc —Chennai, Tamil Nadu
- Full-time
- 12th Pass
- Supervising experience
8d
Housekeeping Guest Service Associate - Holiday Inn Express Chennai OMR
Holiday Inn Express —Chennai, Tamil Nadu
- 12th Pass
- Cleaning
- Communication skills
Director of Operations
Marriott International, Inc —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
- Front desk
- Business Administration
Security Officer
PULLMAN —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Hotel Cleanliness Supervisor
Marriott International, Inc —Chennai, Tamil Nadu
- Full-time
- 12th Pass
- Supervising experience
Guest Service Associate-Housekeeping
Marriott International, Inc —Chennai, Tamil Nadu
- Full-time
- 12th Pass
- Supervising experience
16h
Housekeeping - Executive
Marriott International, Inc —Chennai, Tamil Nadu
- Full-time
- Hospitality
- 12th Pass
- Supervising experience

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Guest Service Associate - Front Office

AccorHotel -
Chennai, Tamil Nadu

Quick apply

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Hospitality
Microsoft Excel
Telugu
Tourism
Customer service
English
Tamil
Conflict management
Organisational skills
Guest services
Diploma
Communication skills
Hotel experience
Hotel management

Full job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

We are seeking an enthusiastic and customer-focused Guest Service Associate for our Front Office team in Chennai, India. In this role, you will be the first point of contact for our guests, delivering exceptional service while managing daily front office operations with professionalism and efficiency. You will play a vital role in creating memorable guest experiences and ensuring smooth hotel operations through your attention to detail, collaborative spirit, and commitment to excellence.

**Guest Services & Customer Relations**

Greet guests warmly and professionally, providing swift and seamless check-in and check-out experiences
Address guest inquiries and resolve complaints in a timely and empathetic manner, consistently exceeding expectations
Maintain detailed records of guest interactions and preferences to enhance personalized service delivery
Respond proactively to special requests and communicate effectively with other departments to ensure guest satisfaction

**Front Office Operations**

Manage room bookings and maintain accurate reservation records using the property management system
Monitor and update room status in coordination with the Housekeeping department
Maintain comprehensive front office logs and shift reports with meticulous attention to detail
Process check-ins and check-outs efficiently while ensuring all administrative procedures are followed

**Administrative & Coordination**

Maintain records of banquet functions and special events within the hotel
Liaise with various departments to resolve day-to-day operational and administrative issues
Adhere to all procedures and standards outlined in the hotel's operations manual
Identify and implement service improvement initiatives to enhance guest experiences

**Team Support & Collaboration**

Support team members in delivering consistent, high-quality service standards
Contribute to a collaborative and inclusive work environment
Communicate transparently with management regarding any matters affecting hotel operations
Assist with additional responsibilities as delegated by management

Qualifications

**Required Qualifications**

Diploma in Tourism, Hospitality Management, or equivalent qualification
Minimum 6 months to 1 year of relevant front office or guest service experience (freshers with strong hospitality background are encouraged to apply)
Excellent proficiency in English (reading, writing, and oral communication)
Proficient working knowledge of Microsoft Excel, Word, and PowerPoint
Experience with Opera or similar Property Management Systems
Strong interpersonal and communication skills with ability to interact professionally with diverse guests
Demonstrated problem-solving ability and conflict resolution skills
Excellent organizational skills and attention to detail
Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously
Professional demeanor and commitment to customer service excellence

**Preferred Qualifications**

Proficiency in additional languages; basic understanding of local Tamil or Telugu languages is advantageous
Prior experience in a hotel or hospitality establishment
Familiarity with hotel front office procedures and guest service protocols
Certification in hospitality or customer service training
Experience with other hotel management systems or booking platforms

Quick apply

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