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Team Member - CSD (North Zone)
Lakshmi Machine Works —Coimbatore, Tamil Nadu
5d

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Team Member - CSD (North Zone)
Lakshmi Machine Works —Coimbatore, Tamil Nadu
For the pending issues, Submit analysis report to LMW for further action. Try to resolve the issue by taking various trials and process / machine settings.
5d

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Team Member - CSD (North Zone)

Lakshmi Machine Works -
Coimbatore, Tamil Nadu

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Job details

5 days ago

Qualifications

Knowledge management

Full job description

Job Description

Purpose of the Role

1. Attend the customer complaints at customer site and analyse Technically

2. Initiate corrective action at site and to close the complaints. On sucessful attempt, close the issue with MOM

3. For the pending issues, Submit analysis report to LMW for further action

4. Implment corrective action given by LMW at customer end and Close the Service requests technically with cusotomer with Minutes of Meeting.

Responsibilities & Accountabilities

1. Visit the customer's place to attend the issues reported through Service request

2. Analysis of customer complaints and fix the issue

3. Try to resolve the issue by taking various trials and process / machine settings

4. Raise detailed report to LMW on the complaint details / various attempts made to resolve the same

5. Implement the solution provided by LMW at site

6. Close the issue with MOM with customer

Create and share the knowledge management document based on the learning / experience.

Job Snapshot

Updated Date

13-05-2026

Job ID

Job1107

Org Structure

Management

Location

Perianaickenpalayam, Coimbatore, Tamil Nadu, India

Employee Type

Staff

Employee Sub Type

Staff - Probationer

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Team Member - CSD (North Zone)

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