Req ID: 370438
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Systems Administration Analyst to join our team in Coimbatore, Tamil Nādu (IN-TN), India (IN).
G6/ 7 – Storage Backup Administrator (Senior /L2)
Role Summary
G6 engineers handle advanced troubleshooting for storage arrays and enterprise backup infrastructures. They act as senior L1 specialists, support outage situations, and validate changes performed by L2/L3.
Key Responsibilities
- Perform advanced diagnostics on:
- Storage array performance degradation
- Disk failures, enclosure issues
- Multipathing and host-to-storage connectivity
- Replication failures (SnapMirror, SRDF, RecoverPoint, etc.)
- Analyze detailed logs from:
- Storage controllers
- Backup master/media servers
- Fabric switches (Brocade/Cisco)
- Validate complex changes (pre/post checks) in:
- LUN expansions
- Storage migrations
- Fabric zoning changes
- Backup catalog maintenance
- Troubleshoot complex backup failures:
- Catalog corruption
- Media/Tape library hardware issues
- VSS/agent failures (for client backups)
- Own incident communication during major storage/backup outages.
- Identify patterns of recurring failures and raise tickets (RCA inputs).
- Support DR drills (snapshot validation, restore tests).
- Contribute to SOP creation, optimization, and automation improvements.
- Mentor G4 G5 engineers, ensuring quality of escalations.
Basic qualifications:
- 3-5 years experience in enterprise storage backup ecosystems.
- Strong understanding of SAN fabrics, multipathing software, RAID groups, storage pools.
- Experience with major storage models (EMC, NetApp, HPE 3PAR/Nimble, IBM, Pure Storage).
- Strong backup tool knowledge (NetBackup, Commvault, Veeam, Avamar, TSM).
- Familiarity with CLI tools for storage and FC switches.
- Ability to interpret logs and perform root cause analysis.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
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