Connaught Place Delhi Delhi Track manager it security Jobs – 110 Open Jobs Today

Manager - IT Technical Support
EXL Service —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Lead Assistant Manager - IT Technical Support
EXL Service —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Director, Global Service Delivery - APAC based
Siemens —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Computer Science
- PMP
- CAD
13d
IT Project Manager
Travset Global Ventures LLP —Noida Sector 62, Noida, Uttar Pradesh
- ₹40,000 - ₹50,000 a month
- Full-time
- Azure
- Databases
- SQL
Quick apply
14d
Manager - Google Sys Admin & IT Technical Support
EXL Service —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Windows
- Bachelor's degree
Executive- IT Network Administrator
SUPER E FACTORY DEPOT —Noida, Uttar Pradesh
- Microsoft Access
- Computer Science
- Windows
Quick apply
IT Director- Leave Solutions
Alight —Noida, Uttar Pradesh
- AWS
- Travel
- Human resources
- Health insurance
Project Manager
Qualtech Consultants —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Technical Program Manager III- Eng
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Computer Science
- English
- Analysis skills
Operations Manager (Office Operations)
Great Nation services —Okhla, Delhi, Delhi
- ₹1,10,000 - ₹1,30,000 a month
- Full-time
- English
- Administrative experience
- Plumbing
Quick apply
Project Manager
NS3 Tech Solutions —Noida, Uttar Pradesh
- Full-time
- Computer Science
- PMP
- Project management
Manager — Information Security and Compliance
apexanalytix —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- Bachelor's degree
Quick apply
Manager - Service Delivery & Management
Tata Communications —Delhi, Delhi
- Full-time
- Software troubleshooting
- Engineering
- Project management
Key Account Manager/ Account Manager/ Enterprise IT Seller
Integrated Tech9labs Private Limited —Okhla, Delhi, Delhi
- ₹16,00,000 - ₹25,00,000 a year
- Full-time
- Azure
- Master's degree
- AWS
- Health insurance
- Paid time off
Quick apply
9d
Power BI Developer - Assistant Manager B1
EXL Service —Noida, Uttar Pradesh
- Full-time
- Management
- SQL
- Bachelor's degree
Engineering Manager - Regression Testing
Bitwarden —Delhi, Delhi
- AI
Quick apply
Patch/Deployment Management
NTT Ltd —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- Windows
Enterprise Sales Manager
REVE Systems India Pvt. Ltd. —Kalkaji Devi, Delhi
- Up to ₹50,000 a month
- Full-time
- Sales
- In-person
- Communication skills
- Cell phone reimbursement
Quick apply
2d
Information Security Manager
Friends Color Images —Noida, Uttar Pradesh
- Full-time
- Microsoft Access
- Azure
- Computer Science
- Commuter assistance
- Health insurance
Vice President 1
EXL Service —Noida, Uttar Pradesh
- Full-time
- Azure
- Oracle
- Computer Science

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Manager - IT Technical Support

EXL Service -
Noida, Uttar Pradesh

Apply Now

Job details

Full-time

Qualifications

Jira
BCS
Computer Science
Technical support
Analysis skills
Bachelor's degree
IT support
ServiceNow
Cybersecurity
Leadership
Communication skills
Employee evaluation
Active Directory
Information Technology

Full job description

Job Description: The Manager will play a crucial role in our IT department, leading a team of Tier 2 Infrastructure Support Engineers. This role involves providing advanced technical support, collaborating with cross-functional teams, and driving process improvements to enhance our global IT services. The ideal candidate will have strong leadership skills, extensive technical expertise, and a customer-centric approach to ensure a seamless and efficient support experience for our global workforce.

Responsibilities: Lead and manage a team of Tier 2 Infrastructure Support Engineers, providing guidance, mentorship, and performance evaluation.
Oversee the resolution of complex, escalated incidents, ensuring timely and accurate support for end-users.
Collaborate with cross-functional IT teams, including Infrastructure, Security, and Applications, to coordinate resolution efforts and maintain effective communication.
Drive process improvements and automation initiatives to enhance operational efficiency and reduce manual tasks.
Ensure compliance with IT security policies, operational standards, and service-level agreements (SLAs) across the team.
Conduct regular performance reviews and provide constructive feedback to team members, fostering a culture of continuous learning and improvement.
Stay updated with the latest industry trends, technologies, and best practices in IT support and infrastructure management.
Participate in problem management activities, identifying recurring issues, and contributing to root cause analysis and resolution.
Support user onboarding, offboarding, and technology deployment initiatives, ensuring a smooth and secure transition for end-users.
Represent the team in cross-functional projects and initiatives, collaborating with stakeholders to align IT support with business objectives.

Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
5-7 years of experience in IT Service Desk, End User Computing, or Infrastructure Support roles, with at least 2 years in a leadership position.
Proven track record of leading and managing high-performing IT support teams, demonstrating strong leadership and communication skills.
Extensive experience in troubleshooting and resolving complex technical issues across various endpoint technologies, Microsoft 365, and Google Workspace.
Working knowledge of Active Directory, user identity management, and Mobile Device Management (MDM) platforms.
Familiarity with endpoint security tools, cybersecurity operational processes, and remote support methodologies.
Experience with enterprise ITSM platforms, such as ServiceNow or Jira Service Management, and remote support tools.
Strong analytical and problem-solving abilities, with a customer-centric approach to IT support.
Ability to work independently, manage multiple priorities, and adapt to a fast-paced, global enterprise environment.
Excellent verbal and written communication skills, with the ability to effectively collaborate with technical and non-technical stakeholders.

Apply Now

Refine Your Search

track manager it security jobs in connaught place delhi delhi

Manager - IT Technical Support

Lead Assistant Manager - IT Technical Support

Director, Global Service Delivery - APAC based

IT Project Manager

Manager - Google Sys Admin & IT Technical Support

Executive- IT Network Administrator

IT Director- Leave Solutions

Project Manager

Technical Program Manager III- Eng

Operations Manager (Office Operations)

Project Manager

Manager — Information Security and Compliance

Manager - Service Delivery & Management

Key Account Manager/ Account Manager/ Enterprise IT Seller

Power BI Developer - Assistant Manager B1

Engineering Manager - Regression Testing

Patch/Deployment Management

Enterprise Sales Manager

Information Security Manager

Vice President 1

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