Data Analytics & Quality Specialist
SITA Switzerland Sarl —Delhi
- Full-time
- Remote
- Microsoft Excel
- Data analysis skills
- SQL
- Work from home
2d
Remote - Application Development Analyst
World Business Lenders, LLC —Delhi, Delhi
- Monday to Friday
- Remote
- Computer Science
- English
- Bachelor's degree
- Paid time off
Quick apply
Analyst Accounting Operations
SITA Switzerland Sarl —Delhi
- Full-time
- Remote
- Bachelor's degree
- Accounting
- Accounting
- Work from home
Contracts Analyst
Forrester Research —Delhi
- Email
- Sales
- Salesforce
- No experience needed
10d
Associate Analyst Accounting Operations
SITA Switzerland Sarl —Delhi
- Full-time
- Remote
- Accounting
- Work from home
IT Support Analyst
CG logistics —Delhi, Delhi
- ₹35,000 - ₹40,000 a month
- Full-time
- Software troubleshooting
- Microsoft Office
- In-person
Quick apply
14d
Research Analyst
Pragyan Impact Solutions Private Limited —Delhi, Delhi
- ₹30,000 - ₹80,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Business Analyst - Information Technology - Noida - Sector 51 - MM
TATA Capital —Delhi
- Full-time
- Microsoft Excel
- Oracle
- SQL
Business Analyst (Off Roll)
Moove —Delhi, Delhi
- Microsoft Excel
- Data analysis skills
- SQL
10d
Analyst, Financial Instruments and Technology
Kroll —Delhi, Delhi
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
ServiceNow - Associate Business Analyst Junior
NTT Ltd —Delhi, Delhi
- Remote
- Travel
- Agile
- Communication skills
2d
Analyst, Monitoring, Evaluation & Data Systems, TB
Clinton Health Access Initiative —Delhi, Delhi
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
Loan Documentation & Financial Analyst
Multi Credit Private Limited —Patel Nagar, Delhi, Delhi
- Up to ₹25,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Finance
- Health insurance
- Paid time off
Quick apply
Analyst I, Client Service Operations
Kroll —Delhi, Delhi
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Content Analyst
AlphaSense —Delhi, Delhi
- Google Suite
- Microsoft Excel
- Research
Senior Business Analyst - AI & Health Insurance (Fully Remote)
CoverGo —Delhi, Delhi
- Full-time
- Remote
- English
- Bachelor's degree
- Agile
Quick apply
Enabling Areas - IT - Assistant Manager - Business Analysis - Delhi
Deloitte —Delhi
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Senior Analyst, Client Service Operations
Kroll —Delhi, Delhi
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Analyst/Senior Analyst (Life Sciences/Healthcare)
L.E.K. Consulting —Delhi, Delhi
- Microsoft Powerpoint
- Microsoft Excel
- Data entry
- Health insurance
Research Analyst – Low Carbon Economy
Council on Energy, Environment and Water —Delhi, Delhi
- Microsoft Excel
- Research
- Microsoft Office

I want to receive the latest job alerts for application support analyst in delhi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

application support analyst jobs near delhi

Business Analyst jobs in Delhi, Delhi

Life Science Consultant jobs in Delhi, Delhi

Research Analyst jobs in Delhi, Delhi

Business Analyst jobs in Delhi

Senior Business Analyst jobs in Delhi, Delhi

Associate Analyst jobs in Delhi

Financial Analyst jobs in Patel Nagar, Delhi, Delhi

IT Support jobs in Delhi, Delhi

Clinical Data Analyst jobs in Bengaluru, Karnataka

Application Analyst jobs in Vadodara, Gujarat

Application Analyst jobs in Pune, Maharashtra

Application Analyst jobs in Delhi

Data Analyst, Reliance Jio Infocomm jobs in Mumbai, Maharashtra

Application Analyst jobs in Kochi, Kerala

Walkin Interview, Cybersecurity Analyst Analyst jobs in Mumbai, Maharashtra

Analyst jobs in Mumbai, Maharashtra

Deloitte Business Analyst jobs in Bengaluru, Karnataka

Indian School Of Business Isb jobs in Mohali, Punjab

Business Analyst jobs in Coimbatore, Tamil Nadu

Business Analyst jobs in Okhla, Delhi, Delhi

Data Analytics & Quality Specialist

SITA Switzerland Sarl
Delhi

Apply Now

Job details

Permanent | Full-time
2 days ago

Benefits

Work from home

Qualifications

Six Sigma Certification
Knowledge management
Power BI
ITIL Certification
Microsoft Excel
IT service management
R
Data analysis skills
SQL
Quality assurance
Bachelor's degree
ITIL
SharePoint
Data science
Application support
Data visualization
AI
Diploma
Lean Six Sigma Certification
Python
HTML

Full job description

Overview:

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

ABOUT THE ROLE & TEAM

As an Analyst Quality & Service Improvement, you will support SITA’s service improvement priorities by turning ITSM, quality, customer, and operational data into clear insights, reliable dashboards, and actionable improvement recommendations. This role sits at the intersection of reporting, data analysis, audit, and quality improvement. You will help define KPIs, improve data accuracy and consistency, conduct data-quality and ITSM reviews, and support corrective actions through to closure. Success in this role means creating trusted reporting, identifying trends and risks early, and enabling better decisions for service performance and continuous improvement.

KEY RESPONSIBILITIES

Analyse ITSM, quality, customer, and operational data.

Develop Power BI and Excel reports and dashboards.

Use Python and R to identify trends, risks, and anomalies.

Monitor and improve data accuracy and consistency.

Define KPIs, data sources, and reporting requirements.

Conduct ITSM audits and data-quality reviews.

Identify gaps and recommend improvement actions.

Track audit findings and corrective actions to closure.

Qualifications:

Experience

1–2 years of experience in data analysis, data quality, quality assurance, service improvement, IT service management, knowledge management.

Experience developing reports, dashboards, and management insights using Power BI, Excel, or similar tools.

Practical knowledge of ITIL practices and ITSM processes.

Knowledge and Technical Skills

Proficiency in Excel and Power BI for data analysis, reporting, and dashboard development.

Working knowledge of Python and R for data cleaning, analysis, visualisation, and automation.

Basic knowledge of HTML and Microsoft 365 tools, including SharePoint and Teams.

Understanding of data analysis, data quality, statistical methods, and trend identification.

Ability to identify inaccurate, incomplete, duplicated, or inconsistent data.

Understanding of ITIL practices, ITSM operations, and continuous service improvement.

Knowledge of AI, automation, networks, and application support is an advantage.

Functional Skills

Reporting and data analysis

Data quality and assurance

Audit and compliance management

KPI and performance measurement

Process and service improvement

Root-cause and trend analysis

Problem-solving and critical thinking

Project and action management

Stakeholder management

Communication and presentation

Teamwork, adaptability, and attention to detail

Education and Qualifications

University degree or diploma in Data Science, Data Analytics, Computer Science, Information Technology, Engineering, Business Analytics, Statistics, or a related discipline.

Certification or training in Microsoft Power BI, Excel, Python, R, SQL, data analytics, or data visualisation is an advantage.

ITIL certification

Lean Six Sigma, Quality Management, or Service Management certification is an advantage.

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Apply Now

Refine Your Search

application support analyst jobs in delhi

Data Analytics & Quality Specialist

Remote - Application Development Analyst

Analyst Accounting Operations

Contracts Analyst

Associate Analyst Accounting Operations

IT Support Analyst

Research Analyst

Business Analyst - Information Technology - Noida - Sector 51 - MM

Business Analyst (Off Roll)

Analyst, Financial Instruments and Technology

ServiceNow - Associate Business Analyst Junior

Analyst, Monitoring, Evaluation & Data Systems, TB

Loan Documentation & Financial Analyst

Analyst I, Client Service Operations

Content Analyst

Senior Business Analyst - AI & Health Insurance (Fully Remote)

Enabling Areas - IT - Assistant Manager - Business Analysis - Delhi

Senior Analyst, Client Service Operations

Analyst/Senior Analyst (Life Sciences/Healthcare)

Research Analyst – Low Carbon Economy

I want to receive the latest job alerts for application support analyst in delhi

Explore jobs in more locations

WELCOME TO SITA

ABOUT THE ROLE & TEAM

WHAT WE OFFER

Jobseeker tools

Employer Tools

Browse

Stay Connected