Delhi Delhi International call centre Jobs – 8 Open Jobs Today

Officer-Operations-Permanent Role
Artionis Germany GmbH —Delhi, Delhi
- ₹21,000 - ₹25,000 a month
- Full-time
- Microsoft Office
- Computer skills
- Typing
Quick apply
US Recruiter
ASI-Apex Sourcing —Delhi, Delhi
- Full-time
- Bachelor's degree
- Human resources
- Recruiting
- Commuter assistance
Travel Consultant - Holiday Packages
Prabhi Travels —Janakpuri, Delhi, Delhi
- ₹15,000 - ₹30,000 a month
- Full-time
- Sales
- English
- Microsoft Office
- Cell phone reimbursement
Quick apply
3d
Global Financial Project Accounting - India GDC (Gurugram)
ERM Group —Delhi, Delhi
- Full-time
- Finance
- Master's degree
- Project management
Senior Inside Sales Executive (Fintech / SME Growth)
Careers at Tide —Delhi, Delhi
- Sales
- English
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Quick apply
Senior Travel Consultant
Prabhi Travels —Janakpuri, Delhi, Delhi
- ₹15,000 - ₹30,000 a month
- Full-time
- CRM software
- Sales
- Customer service
- Flexible schedule
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2d
Senior Marketing Manager, Universities
Cialfo —Delhi, Delhi
- APIs
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ACOEM —Delhi, Delhi
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₹5,00,000 a year
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Officer-Operations-Permanent Role

Artionis Germany GmbH
Delhi, Delhi

Quick apply

Job details

Full-time | Contractual / Temporary
₹21,000 - ₹25,000 a month

Qualifications

Visa filing
Local language
Microsoft Office
Russian
Computer skills
Typing

Full job description

Artionis is a premium outsourcing partner for governments worldwide. We are present in 25 countries providing administrative and non-judgmental tasks related to visa, passport, identity management, and other citizen services. Our multicultural and interdisciplinary teams with about 400 employees work together at our 65 offices located across the globe to deliver quality services to our clients, using streamlined processes and state-of-the-art technology.

Responsibilities and Duties

To facilitate the VISA application process & handle front office & back office operations conducted at the respective Visa Application Centres (VACs)

Document scrutiny and collection of applications for visa processing
Handle customer / applicant queries personally or via email, telephone
Handling and resolving customer complaints using available resources
Providing necessary information to customers about organisation products and services
Escalating formal complaints/queries to reporting manager
Completing call/ email notes and call/ email reports as necessary and updating them in CRM
Handle cash and bank related transactions if assigned and ensure 100% accuracy
Record & maintain all application data.
Ensure accurate & timely data entry into the system with zero errors.
Ensure all administration and logistics of passport delivery to consulate / applicant / logistic company etc.
Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants / customers.
Encourage applicants to provide feedback on services provided and their overall experience at the application center.
Ensure that the entire process is completed within the mandated Turn Around Time
Execution of projects
Communication with Consulate General of Russia, trips to Consulate for document submission and discussion of work issues, coordination of processes with Consulate

Preferred Personality or Behavioural Traits

Native Russian speaking- Mandatory

Basic Knowledge of Computer skills

Proficiency in MS office & good typing speed

Adaptability and presence of mind to handle customer queries and complaints
Age limit -Maximum 30 yrs

Knowledge of local language and ability to Innovate and enhance procedures and methods to increase productivity & cost effectiveness

5 reasons for joining Artionis

Worldwide exposure

With operations in 25 countries, Artionis is ideally positioned to launch your international career. You will experience working at global-level scale of professional network but also assimilate the cultural nuances of the country that you are placed in while engaging with multi-cultural teams and client governments.

The opportunity to grow

Our efforts are aimed at creating career path with clear development opportunities for our employees. Our learning and development programs provide the competitive edge to our employees to catalyze our growth strategy. This would embrace all aspects of skills and behavioral needs to enable Artionis staff to deliver the goals of the project.

Career advancement

The overall organizational vision is driven by linking individual performance to the organization's business goals. Promotions and performance assessments are also aligned to the organizational objectives. In addition, our learning and development initiatives play a significant role in helping people to grow professionally and personally so that they are equipped to excel at what they do, and to expand their capabilities and advance in their careers.

Competitive salary, rewards and benefit

At Artionis we like to reward you for your dedication through competitive compensation and a benefit plan adjusted to your personal circumstances. Our rewards and benefit programs are based on recognizing individual and team contributions as well as rewarding superior performance.

Work-life balance

You can't deliver an excellent output unless you have the time and support to refill your spirit and energy through the pursuit of your own interests, your family time and your community endeavors. That's why we create a work environment in which high professional performance is compatible with an optimal work-life balance.

Who we are looking for

We are committed to building a great global company with people who help carry us forward. We are always on the lookout for talented, vibrant and committed people who can help us achieve our vision to be the best at what we do.

Office Location
Russia visa centre,
8-11 upper ground floor Tolstoy house,
Tolstoy Marg ,Connaught place
Delhi 110001

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international call centre jobs in delhi delhi

Officer-Operations-Permanent Role

US Recruiter

Travel Consultant - Holiday Packages

Global Financial Project Accounting - India GDC (Gurugram)

Senior Inside Sales Executive (Fintech / SME Growth)

Senior Travel Consultant

Senior Marketing Manager, Universities

Sales specialist

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Travel Consultant - Holiday Packages

Global Financial Project Accounting - India GDC (Gurugram)

Senior Inside Sales Executive (Fintech / SME Growth)

Senior Travel Consultant

Senior Marketing Manager, Universities

Sales specialist

Other jobs to consider

I want to receive the latest job alerts for international call centre in delhi delhi

Explore jobs in more locations

US Recruiter