Delhi Delhi Senior technical support engineer Jobs – 8 Open Jobs Today

Helpdesk Engineer / L1 IT Workspace Management Engineer
Chi Networks —Delhi, Delhi
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Customer service
jr. IT Support Engineer
D Succeed Learners —Vikaspuri, Delhi, Delhi
- ₹12,345.52 - ₹40,791.37 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Quick apply
IT Engineer
SVS International —Naraina, Delhi, Delhi
- ₹10,000 - ₹40,000 a month
- Full-time
- Windows
- Computer networking
- Linux
Quick apply
8d
Desktop Support Engineer
T4Tech vision Pvt. Ltd. —Ashok Vihar H.O, Delhi, Delhi
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Customer service
- Health insurance
- Paid time off
Quick apply
Sr. Linux Administrator
CARE INFOTECH —Delhi, Delhi
- ₹25,000 - ₹40,000 a month
- Weekend availability
- Computer Science
- Software troubleshooting
- Inventory management
Quick apply
11h
Advanced Operations Engineer
Opensity Solutions —Delhi, Delhi
- Weekend availability
- Computer Science
- Software troubleshooting
- Customer service
Quick apply
4d
Graduate Engineer Trainee (Helpdesk)
Chi Networks —Delhi, Delhi
- Full-time
- Computer science
- Azure
- Software troubleshooting
Senior Customer Success Engineer
Palo Alto Networks —Delhi, Delhi
- Full-time

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Helpdesk Engineer / L1 IT Workspace Management Engineer

Chi Networks -
Delhi, Delhi

Apply Now

Job details

Full-time

Qualifications

Desktop support
Microsoft Outlook
Software troubleshooting
Customer service
Windows
Bachelor's degree
IT support
Communication skills
Time management
Help desk

Full job description

Job Information

Date Opened

05/28/2026

Industry

IT Services

Job Type

Full time

City

New Delhi

State/Province

New Delhi

Country

India

Zip/Postal Code

110065

Job Description

Overview

Chi Networks, a Chicago-headquartered IT company with a strong presence in India, is seeking a proactive and customer-focused L1 IT Desktop Support Engineer to provide first-level technical support for end users and workplace technologies. The ideal candidate will troubleshoot hardware, software, network, and peripheral-related issues while ensuring smooth day-to-day IT operations.

Key Responsibilities & Skills Required

Provide technical support for desktops, laptops, printers, monitors, and other peripherals.
Troubleshoot and resolve issues related to Windows operating systems and Microsoft Outlook.
Perform hardware and software installations, configurations, upgrades, and updates.
Diagnose and resolve basic network connectivity and remote access issues.
Support virtual desktop environments and remote support tools when required.
Monitor server health and performance using standard monitoring tools.
Provide conference room and A/V support, including projectors, video conferencing systems, microphones, and speakers.
Respond to user requests through phone, email, chat, and in-person support channels.
Utilize ticketing tools, knowledge base articles, and vendor documentation for issue resolution.
Escalate unresolved or complex issues to senior support teams or vendors.
Maintain accurate documentation of incidents, resolutions, tickets, and support activities.
Ensure timely communication and updates to users throughout the support process.
Provide guidance to users on basic IT best practices and troubleshooting techniques.
Stay updated with the latest desktop support technologies and workplace IT standards.
Strong knowledge of Desktop Support & End User Support.
Hands on experience with Windows OS Installations & Troubleshooting.
Outlook configuration and troubleshooting skills.
Hardware troubleshooting and PC/Laptop support experience.
Knowledge of remote support tools, ticketing tools, and SLA management.
Basic understanding of network troubleshooting and IT asset management.
Ability to provide VIP/User support in professional management

Qualifications

Education: Bachelor’s degree or any graduate qualification.
1–3 years of experience in Desktop Support, IT Support, or a related technical role.
Strong understanding of IT infrastructure, hardware, software, and troubleshooting methodologies.
Excellent communication and customer service skills.
Ability to work independently and collaboratively within a team.
Strong organizational and time management abilities.

Location & Additional Details

Work Days: 6 days per week, Day shift.
Job Type: Full-time, On-site
Location: New Delhi, India

Mandatory: Candidates must be based in or willing to relocate to New Delhi for this position

Apply Now

Refine Your Search

senior technical support engineer jobs in delhi delhi

Helpdesk Engineer / L1 IT Workspace Management Engineer

jr. IT Support Engineer

IT Engineer

Desktop Support Engineer

Sr. Linux Administrator

Advanced Operations Engineer

Graduate Engineer Trainee (Helpdesk)

Senior Customer Success Engineer

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