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receptionist/administrator jobs in dewas madhya pradesh

Receptionist/Administrator
Elite Family Salon Dewas —Dewas, Madhya Pradesh
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply

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Receptionist/Administrator

Elite Family Salon Dewas
Dewas, Madhya Pradesh

Quick apply

Job details

Full-time
₹15,000 - ₹25,000 a month

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Sales
Customer service
English
Sales
Bachelor's degree
Hindi
Communication skills
Office experience

Full job description

Key ResponsibilitiesReception & Front Desk

Welcome and assist walk-in clients professionally.
Handle incoming phone calls, WhatsApp inquiries, and appointment bookings.
Manage the reception area and maintain a positive customer experience.
Coordinate daily appointments with salon staff.

CRM & Customer Relationship Management

Maintain and update customer records in the CRM system.
Follow up with clients for appointments, feedback, birthdays, memberships, and promotional offers.
Track leads and ensure timely follow-up.
Build long-term relationships with customers.

Sales & Business Development

Convert inquiries into salon services and academy admissions.
Promote salon packages, memberships, beauty services, and professional makeup courses.
Achieve monthly sales and lead conversion targets.
Assist in planning and executing promotional campaigns.

Administrative Tasks

Prepare invoices and process payments.
Maintain daily reports and sales records.
Coordinate with the management team for operational support.
Handle basic documentation and office administration.

Required Skills

Excellent communication skills in Hindi (English is an added advantage).
Good knowledge of MS Excel, MS Word, and basic computer operations.
Experience in CRM software or customer management is preferred.
Strong sales, persuasion, and customer handling skills.
Well-groomed personality with a positive attitude.
Ability to multitask and work in a fast-paced environment.

Qualifications

Graduate or Undergraduate (Any Stream).
1–3 years of experience in Reception, Customer Service, CRM, or Sales is preferred.
Freshers with excellent communication and sales skills may also apply.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

Quick apply

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