Dl Sr administrator (support & operations) Jobs – 12 Open Jobs Today

Senior Associate - Sales Operations
Chegg —Jasola, Delhi, Delhi
- Full-time
- Oracle
- Sales
- Salesforce
23h
Senior Salesforce Business Analyst
ERM Group —Delhi, Delhi
- Full-time
- Hybrid work
- Salesforce
- Continuous improvement
- Agile
Sr. Sales Executive
Madhu Instruments —Okhla, Delhi, Delhi
- ₹40,000 - ₹50,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
- Health insurance
Quick apply
Network Administrator
Crypto Mize —Delhi
- Full-time
- Computer Science
- Bachelor's degree
- Computer networking
Officer, Literacy
Room to Read —Delhi, Delhi
- Full-time
- English
- Master's degree
- Education
- Health insurance
Senior Program Officer – Surveillance
PATH —Delhi, Delhi
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Medicine
IN_Senior Associate_Node JS__Application Technology_Advisory_Delhi
PwC —Delhi
- Full-time
- DevOps
- Master's degree
- Bachelor's degree
Receptionist/Administration
BABBLZ INDIA PVT LTD —Dwarka, Delhi, Delhi
- ₹9,885.69 - ₹20,000.49 a month
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
Senior Lead, IDTS
Room to Read —Delhi, Delhi
- Full-time
- Research
- Master's degree
- Education
- Health insurance
IT Sales Consultant
XTRIBUTOR PRIME PRIVATE LIMITED —Delhi, Delhi
- ₹3,50,000 - ₹6,00,000 a month
- Full-time
- Azure
- Engineering
- Microsoft Office
- Paid time off
- Flexible schedule
Quick apply
10d
Exchange/ Active Directory
E Hook Systems —West District, Delhi
- English
- Travel
- SharePoint
Senior DevOps Engineer - Compute Platforms | India
Five9 —Delhi, Delhi
- Computer Science
- DevOps
- Master's degree

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Administration & Logistics Manager
GLOBAL BIOFUELS ALLIANCE —Delhi
A first-level university degree combined with an additional two years of highly relevant qualifying experience may be accepted in lieu of an advanced degree.
₹15,250.61 - ₹56,795.50 a month
Quick apply
1h
Operations Manager (Office Operations)
Great Nation services —Okhla, Delhi, Delhi
Ensure professional client reception, hospitality, meeting coordination, and upkeep of client-facing spaces. Pay: ₹110,000.00 - ₹130,000.00 per month.
₹1,10,000 - ₹1,30,000 a month
Quick apply
22h

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Senior Associate - Sales Operations

Chegg -
Jasola, Delhi, Delhi

Apply Now

Job details

Full-time
23 hours ago

Qualifications

Contract management
Pricing
Oracle
Sales
SAP
Salesforce
ERP systems
NetSuite
IFRS
Finance
Sales
Bachelor's degree
User acceptance testing
Agile
SaaS
Communication skills

Full job description

Job Description

Position Summary:

We're looking for a detail-oriented Sales Operations Analyst to manage order-to-cash processes within Salesforce, ensuring accurate and timely processing of new orders, renewals, and contracts. This role is critical to maintaining data integrity, driving process efficiency, and partnering with Sales, Legal, and Finance teams to support revenue operations.

The ideal candidate will collaborate with cross-functional teams including Sales, Finance, Revenue Operations, Marketing, and IT to improve sales productivity and support strategic decision-making.

Key Responsibilities:

Salesforce Order Management

Create and manage new customer orders in Salesforce based on executed customer agreements.
Process renewal orders, amendments, upsells, downsells, cancellations, and contract modifications.
Validate order details to ensure completeness and accuracy before processing.
Monitor order queues and ensure timely order creation in accordance with defined SLAs.

Contract Review

Review executed customer contracts to understand commercial terms, pricing, billing schedules, renewal terms, and contractual obligations.
Interpret contract language and accurately translate commercial terms into Salesforce.
Identify discrepancies between contracts and order requests and work with Sales, Legal, and Finance to resolve them.
Ensure compliance with company policies and internal controls during order processing.

Process Improvement & Automation

Analyze existing sales operations workflows to identify process inefficiencies and operational bottlenecks.
Recommend and drive automation opportunities to reduce manual effort and improve data quality.
Partner with Salesforce Administrators, Engineering, and Product teams to implement system enhancements and workflow automation.
Participate in User Acceptance Testing (UAT) for new Salesforce features and process enhancements.
Develop business requirements, process maps, and user stories for system improvements.
Measure the effectiveness of implemented improvements using operational KPIs.

Cross-Functional Collaboration

Work closely with Sales, Revenue Operations, Finance, Legal, Customer Success, and Engineering teams to ensure seamless order execution.
Support month-end and quarter-end order processing activities.
Assist in resolving order-related escalations and customer-impacting issues.
Participate in cross-functional projects related to system enhancements and operational excellence.

Documentation & Governance

Create and maintain Standard Operating Procedures (SOPs), work instructions, and process documentation.
Ensure adherence to internal controls, audit requirements, and company policies.
Support training initiatives for new team members and business users on sales operations processes.

Required Qualifications

Bachelor's degree in Commerce, Finance, or a related discipline.
4–5 years of experience in Sales Operations, Revenue Operations, Order Management, or Business Operations.
Hands-on experience with Salesforce CRM, including order creation and contract management processes.
Strong understanding of sales contracts, order lifecycle, and renewal management.
Knowledge of ERP systems such as NetSuite, SAP, Oracle, or Microsoft Dynamics.
Experience working with subscription-based or SaaS business models.
High attention to detail with the ability to manage multiple priorities in a fast-paced environment.
Familiarity with revenue recognition principles (ASC 606/IFRS 15) is an advantage.
Experience working in Agile environments and supporting UAT activities.
Strong communication and stakeholder management skills.

Key Competencies

Salesforce Order Management
Contract Interpretation
Renewal Management
Process Improvement
Cross-Functional Collaboration
Stakeholder Management
Problem Solving
Continuous Improvement
Customer Focus

Why do we exist?

Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Chegg Skills, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.

About Us

What is Chegg?

An ‘always on’ digital learning platform.

Chegg puts students first…Everything we build in this company is student-focused, making us the leading student-first connected learning platform. Chegg strives to improve the overall return on investment in education by helping students learn more in less time and at a lower cost. This is achieved by providing students a multitude of educational tools from affordable textbook rentals to Chegg Study which supplements their learning through 24/7 tutor access, step-by-step help with questions, and more.

Chegg is a publicly-held company based in Santa Clara, California and trades on the NYSE under the symbol CHGG.

Apply Now

Refine Your Search

sr administrator (support & operations) jobs in dl

Senior Associate - Sales Operations

Senior Salesforce Business Analyst

Sr. Sales Executive

Network Administrator

Officer, Literacy

Senior Program Officer – Surveillance

IN_Senior Associate_Node JS__Application Technology_Advisory_Delhi

Receptionist/Administration

Senior Lead, IDTS

IT Sales Consultant

Exchange/ Active Directory

Senior DevOps Engineer - Compute Platforms | India

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