Gujarat Associate customer care Jobs – 21 Open Jobs Today

Store Manager
Avasara Consulting —Ahmedabad, Gujarat
- ₹35,000 - ₹45,000 a month
- Full-time
- Customer service
- Bachelor's degree
- POS
Quick apply
Process Associate- Customer Care
Genpact India Pvt. Ltd. —Ahmedabad, Gujarat
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Customer Care Associate
Neelam Enterprise —Vadodara, Gujarat
- ₹18,000 - ₹24,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Health insurance
Quick apply
Customer Service Representative
EnCircle Exports India Pvt. Ltd —Alkapuri, Vadodara, Gujarat
- From ₹19,000 a month
- Weekend availability
- English
- In-person
- Communication skills
- Health insurance
Quick apply
10d
Executive Pastry Chef & Bakery Innovation Lead
Dhiraj & Son's —Surat, Gujarat
- From ₹30,000 a month
- Full-time
- Cooking
- In-person
- Leadership
- Paid time off
Quick apply
Associate Commodity Manager
Ingersoll Rand —Naroda, Ahmedabad, Gujarat
- Oracle
- Customer service
- Engineering
10d
Procurement Manager
Ingersoll Rand —Ahmedabad, Gujarat
- Oracle
- Customer service
- Engineering
Guest Service Associate - Front Office
AccorHotel —Gandhinagar, Gujarat
- Weekend availability
- Hospitality
- Customer service
- 12th Pass
- Flexible schedule
Quick apply
Guest Relation Associate
AccorHotel —Gandhinagar, Gujarat
- Full-time
- Diploma
- Communication skills
- Hotel experience
Quick apply
Hospital Operations Manager
Dr Agarwal Eye Hospital —Nikol, Ahmedabad, Gujarat
- ₹50,000 - ₹70,000 a month
- Full-time
- Management
- In-person
- Marketing
- Commuter assistance
- Health insurance
Quick apply
3d
Customer Care – Team Leader
Jhaveri Securities —Vadodara, Gujarat
- Communication skills
Territory Sales Manager
Ingersoll Rand —Ahmedabad, Gujarat
- Bachelor's degree
- Communication skills
Associate Trainee - Sales and Services
Malabar Group —Gujarat
Sales Engineer (Ahmedabad)
Leviat —Ahmedabad, Gujarat
- Full-time
- Civil engineering
- Construction
- Communication skills
- Health insurance
Quick apply
Associate Trainee- Sales & Services
Malabar Group —Bhavnagar, Gujarat

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Process Associate- Customer Care
Genpact India Pvt. Ltd. —Ahmedabad, Gujarat
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Associate Commodity Manager
Ingersoll Rand —Naroda, Ahmedabad, Gujarat
Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our…
10d

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Store Manager

Avasara Consulting
Ahmedabad, Gujarat

Quick apply

Job details

Full-time
₹35,000 - ₹45,000 a month

Qualifications

Customer service
Bachelor's degree
Store management
POS
Communication skills
Retail sales

Full job description

Title – Store Manager

Reporting to – Area Operations Manager

Skip Level – City/Zonal Manager

Store Type- NSO (COCO)

About the Role

A Store Manager acts as an important link between strategy and execution. He/she drives the store towardsachieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high levelof morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store.

Responsibilities

1) Customer focus:Driving Net Promoter Score

*Greeting customers when they enter store and coaching the team to do the same

*Displaying commitment towards providing exceptional Customer Service and ensuring that associates also treat Customer Satisfaction as a priorit

*Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team

*Striving to have long lasting and fruitful relationships with each of our customers

2)Driving sales vs.plan*Driving the sales of the store to meet the allotted targets by allocating the targets to the staff

*Developing a culture of high sales performance expectations, i.e. Sales Leadership

*Motivating and inspiring the field team to drive for results

*Assessing field capability and establish performance priorities at group level3)People Development (Attrition Control)

*Assisting in recruiting and selecting high potential staff

*Providing effective on-the-job training and guidance to team members making use of company training modules

*Delivering clear, motivating and constructive feedback in a timely manner to all retail associates

*Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan

*Understanding the reasons for attrition and taking measures to control it

4)Cash & Inventory management

*Monitoring cash reconciliation to ensure there is no mismatch of store funds

*Ensuring availability of required merchandise and services*Conducting stocktakes regularly

*Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed

*Performing the necessary quality checks for the new products

*Working very closely with other departments till the product reachesthe customer and ensuring the best customer experience to the Customer

5)Supervision

*Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved

*Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation

6)SOP adherence & implementation

*Ensuring that all SOPsfor retail are implemented successfully and adhered to by store employees *Updating colleagues on business performance, new initiatives and other important issues *Scheduling the team’s shift timings to meet the store’s business needs and demands

*Ensuring staffing levels are adequate to effectively operate the store

7)Store Upkeep & maintenance

*Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store

*Ensuring the security of all equipment and that there is no shortage of stock units or damage in the store

Personal attributes & competencies

*Minimum qualification: Under Graduate can apply with minimum 5 years of total experience and 2 years as a store manager

*Graduate with minimum 4 years of total experience and 2 years as a store manager

*Ability to act as a link between strategy and execution

*Ability to develop and inspire people to achieve their best

*Ability to build rapport and trusting relationships

*Ability to understand stated and unstated needs of the customer and offer solutions

*Clear communication and active listening skills .

*Ability to adapt to a changing environment and openness to learn

*Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

Pay: ₹35,000.00 - ₹45,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

associate customer care jobs in gujarat

Store Manager

Process Associate- Customer Care

Customer Care Associate

Customer Service Representative

Executive Pastry Chef & Bakery Innovation Lead

Associate Commodity Manager

Procurement Manager

Guest Service Associate - Front Office

Guest Relation Associate

Hospital Operations Manager

Customer Care – Team Leader

Territory Sales Manager

Associate Trainee - Sales and Services

Sales Engineer (Ahmedabad)

Associate Trainee- Sales & Services

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