Guwahati Assam Tourism fresher management travel Jobs – 1 Open Jobs Today

Receptionist Front Office
Rohika-AAU-IGH —Khanapara, Guwahati, Assam
- Full-time
- Microsoft Word
- CRM software
- Hospitality
- Health insurance
- Food provided
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Receptionist Front Office

Rohika-AAU-IGH
Khanapara, Guwahati, Assam

Quick apply

Job details

Permanent | Full-time

Benefits

Provident Fund
Health insurance
Food provided

Qualifications

Microsoft Word
CRM software
Hospitality
Microsoft Excel
Microsoft Outlook
Tourism
Customer service
Microsoft Office
Bachelor's degree
Hospitality Management
Data entry
Business Administration
Diploma
Communication skills

Full job description

Reception & Customer Service

Greet and assist visitors, clients, and travel partners professionally.
Answer and direct incoming phone calls, emails, and messages.
Handle customer inquiries regarding travel services, itineraries, bookings, and company information.
Maintain a welcoming and organized reception area.

Administrative Support

Manage office correspondence and documentation.
Maintain visitor logs, appointment schedules, and meeting room bookings.
Organize and file company records, contracts, and travel documents.
Assist with data entry and report preparation.

Coordination & Communication

Coordinate with sales, operations, reservations, and accounts teams.
Communicate with hotels, transport providers, guides, and other vendors when required.
Support travel coordinators with guest arrivals, departures, and special requests.
Ensure timely sharing of information among departments.

Booking & Travel Support

Assist in preparing travel vouchers, itineraries, and confirmation letters.
Monitor booking confirmations and maintain accurate records.
Help resolve client concerns and service-related issues promptly.

Office Management

Monitor office supplies and arrange replenishment.
Coordinate courier services, mail handling, and office maintenance activities.
Support management during events, meetings, and familiarization trips.

Required Qualifications

Bachelor's degree in Tourism, Hospitality, Business Administration, or a related field.
1–3 years of experience in front office, hospitality, travel, or customer service roles.
Freshers with strong communication skills may also be considered.

Skills & Competencies

Excellent verbal and written communication skills.
Strong customer service orientation.
Good organizational and multitasking abilities.
Proficiency in MS Office (Word, Excel, Outlook).
Ability to work under pressure and meet deadlines.
Professional appearance and positive attitude.
Knowledge of travel and tourism operations is an advantage.

Preferred Attributes

Experience working in a travel agency, tour operator, or DMC.
Familiarity with booking systems and CRM software.
Ability to coordinate with international clients and suppliers.
Strong problem-solving and interpersonal skills.
Customer satisfaction levels.
Response time to inquiries.
Accuracy of documentation and records.
Efficiency in coordinating internal and external communications.
Front office presentation and service quality.

Benefits:

Food provided
Health insurance
Provident Fund

Education:

Diploma (Required)

Experience:

Travel Agency: 3 years (Required)

Work Location: In person

Quick apply

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Receptionist Front Office

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