haryana front office specialist Jobs – 17 Open Jobs Today

Specialist Customer Service Front Office
Henkel —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
- Health insurance
Quick apply
Front Desk Executive
Talent Acquisition Specialist —Gurugram, Haryana
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
Quick apply
3d
Administration Specialist
STS —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Senior Specialist – Administration
R1 RCM, Inc. —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Master's degree
- Analysis skills
Process Expert
Barclays —Gurugram, Haryana
- English
- Administrative experience
- Communication skills
14d
EOHS & ESG - Audit & Safety Compliance - Specialist
R1 RCM, Inc. —Gurugram, Haryana
- Full-time
- Supervising experience
- Bachelor's degree
- Budgeting
Executive | Client Services
Macquarie Group Limited —Gurugram, Haryana
- Full-time
- Remote
- Microsoft Excel
- Financial services
- Communication skills
- Health insurance
- Paid time off
PPK - Senior Knowledge Specialist (ET)
Bain & Co. —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
PPK - Senior Knowledge Specialist (Floater)
Bain & Co. —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Murex Credit Risk Consultant
Luxoft —Gurugram, Haryana
- Oracle
- English
- SQL
Senior Specialist - HR
R1 RCM, Inc. —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- ERP systems
- Microsoft Office
Manager - Indirect Procurement Specialist
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Oracle
- ERP systems
- English
Quick apply
Developer ETRM
Circle K —Gurugram, Haryana
- Azure
- Computer Science
- Databases
Engineering Manager - Calypso
Luxoft —Gurugram, Haryana
- Oracle
- DevOps
- English
7d
Senior Solution Specialist - CO
Louis Dreyfus Company —Gurugram, Haryana
- Full-time
- English
- Finance
- Analysis skills
Quick apply
Inside Sales Specialist
MindNudge —Unknown, Haryana
- Salesforce
- Flexible schedule
Quick apply
Inside Sales Manager
MindNudge —Unknown, Haryana
- Customer service
- Salesforce
- Conflict management
- Flexible schedule
Quick apply

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Specialist Customer Service Front Office

Henkel -
Gurugram, Haryana

Quick apply

Job details

Full-time

Benefits

Health insurance

Qualifications

Microsoft Powerpoint
SAP CRM
Customer service
SAP
Microsoft Office

Full job description

About this Position

This Position aims at delivering excellent customer experiences, efficiently handle inquiries, and contribute to building strong client relationships while ensuring smooth front desk operations. The Customer Service Specialist will be acting as SPOC for customer, run OTC focusing mainly on customer interaction related activities (in/outbound).

What you´ll do

Accountable for customer facing activities/customer experience, acting as SPOC for customer, adopting customer centric mindset
Run OTC and Customer Service Management, focusing mainly on customer interaction related activities (in/outbound)
Contribute to the understanding of customer segments, needs and expectations by providing feedback on customer interactions
Build customer relationship by supporting enquiries; Collect feedback & identify opportunities to drive CSAT, including regular visits
Enter relevant data in the CRM system to create call plan & ensure quality data for business development activities, schedule follow-ups Provide quality service to customers while identifying opportunities to secure new business or support retention via customer interaction
Collaborate closely with internal partners (CSX, CoE, GBS+, SC), judging and aligning priorities to meet customer needs vs. SC capabilities
Support the implementation of organizational changes, processes, projects, pilots and regional best practices
Contribute to reviewing operations in own area of work & generate ideas to assist in identifying continuous improvement for operation efficiencies &CX
Prioritize own workflow, ensure work is completed with productivity, quality & timeliness; use KPI's and reports to monitor own performance
Utilize customer service systems and tools (SAP & Service Cloud), driving efficiencies and providing feedback to contribute to improvement

What makes you a good fit

Minimum 4 Years of experience in Customer Service
Hands on experience in SAP, CRM, MS office (Excel, power point, word)-advance excel
Graduation degree in any stream

Some perks of joining Henkel

Diverse national and international growth opportunities
Global wellbeing standards with health and preventive care programs
Gender-neutral parental leave for a minimum of 8 weeks
Employee Share Plan with voluntary investment and Henkel matching shares
Best-in-class Group Medical Insurance policy covering employee, spouse and up to 2 children
Competitive accident and term life policies for up to 3 times annual gross salary
Progressive OPD policy of INR 30,000 for employee, spouse and up to 2 children

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.

Quick apply

Refine Your Search

front office specialist jobs in haryana

Specialist Customer Service Front Office

Front Desk Executive

Administration Specialist

Senior Specialist – Administration

Process Expert

EOHS & ESG - Audit & Safety Compliance - Specialist

Executive | Client Services

PPK - Senior Knowledge Specialist (ET)

PPK - Senior Knowledge Specialist (Floater)

Murex Credit Risk Consultant

Senior Specialist - HR

Manager - Indirect Procurement Specialist

Developer ETRM

Engineering Manager - Calypso

Senior Solution Specialist - CO

Inside Sales Specialist

Inside Sales Manager

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