Hosur Tamil Nadu Customer support coordinator Jobs – 2 Open Jobs Today

Hospital Patient Coordinator
Malar Hospitals —Hosur, Tamil Nadu
- ₹10,000 - ₹16,000 a month
- Full-time
- Customer service
- B.Sc
- Microsoft Office
- Health insurance
Quick apply
Patient Care Coordinator
Narayana One Health —Chandapura, Bengaluru, Karnataka
- Up to ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply

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Hospital Patient Coordinator

Malar Hospitals
Hosur, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹10,000 - ₹16,000 a month

Benefits

Provident Fund
Health insurance

Qualifications

Customer service
B.Sc
B.Com
Microsoft Office
Science
Bachelor's degree
BBA
Computer skills
Business Administration
Communication skills

Full job description

Job Description – Patient CoordinatorPosition

Patient Coordinator / Patient Care Coordinator

Department

Patient Services / Front Office / Administration

Reports To

Hospital Administrator / Patient Service Manager

Qualification

We are taking 12th Candidates

Bachelor’s Degree in Any Discipline (BBA / B.Com / BA / B.Sc)
Basic knowledge of hospital processes and customer service preferred
Good communication and interpersonal skills
Basic computer knowledge (MS Office / Hospital Management System)
Freshers can apply (training will be provided)

Experience

0–2 years of experience in hospital patient service or customer care preferred
Freshers with good communication and coordination skills may be considered

Job Summary

The Patient Coordinator is responsible for assisting patients throughout their hospital journey, ensuring smooth coordination between patients, doctors, nurses, and hospital departments. The role focuses on improving patient satisfaction, communication, and service quality in accordance with hospital policies and **National Accreditation Board for Hospitals & Healthcare Providers standards.

Roles & Responsibilities1. Patient Assistance

Guide patients and visitors regarding hospital departments, procedures, and services.
Assist patients during registration, consultation, admission, and discharge processes.

2. Coordination with Departments

Coordinate with doctors, nurses, billing, laboratory, and other departments for patient care services.
Ensure smooth communication between patients and hospital staff.

3. Appointment & Service Coordination

Help patients schedule doctor appointments, diagnostic tests, and procedures.
Ensure patients reach the correct department on time.

4. Patient Support

Address patient queries and provide necessary information about hospital services.
Assist patients and relatives with hospital formalities and documentation.

5. Patient Experience & Satisfaction

Ensure patients receive courteous and timely service.
Handle patient concerns and escalate issues to the concerned department or management when necessary.

6. Documentation

Maintain proper patient coordination records and reports.
Update patient details in the hospital management system.

7. Communication

Communicate clearly with patients, relatives, doctors, and hospital staff.
Provide updates regarding appointments, procedures, and patient care processes.

8. Compliance

Follow hospital policies and National Accreditation Board for Hospitals & Healthcare Providers guidelines.
Maintain confidentiality of patient information.

Key Skills

Communication and interpersonal skills
Patient service orientation
Coordination and multitasking ability
Problem-solving skills
Basic computer knowledge

Working Conditions

Work in hospital patient service areas such as OPD, wards, or front office
Interaction with patients, relatives, doctors, and hospital staff

Additional Responsibilities

Support hospital patient care and service improvement initiatives.
Assist during health camps, awareness programs, and hospital events.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹16,000.00 per month

Benefits:

Health insurance
Provident Fund

Work Location: In person

Quick apply

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customer support coordinator jobs in hosur tamil nadu

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