Hyderabad, Telangana Nginx support Jobs – 12 Open Jobs Today

Product Support Engineer
Enea —Hyderabad, Telangana
- Weekend availability
- Azure
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- Health insurance
- Paid time off
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KTree —Hyderabad, Telangana
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ADRUSTAR JEWELS —A. S. Rao Nagar, Hyderabad, Telangana
- ₹35,000 - ₹45,000 a month
- Full-time
- AWS
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Quick apply
5d
Head E-commerce Product Development & Support
Dicelogic Solutions —Hyderabad, Telangana
- SQL
- Analysis skills
- JavaScript
Senior IT Technologist
Medtronic —Nanakramguda, Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Senior Application Platform Engineer OR DevOps Engineer
Qualcomm —Hyderabad, Telangana
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Senior Middleware Engineer
Optiva —Hyderabad, Telangana
- Full-time
- Oracle
- AWS
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Sr.MEAN Stack Developer
Elico —Hyderabad, Telangana
- ₹8,00,000 - ₹12,00,000 a year
- Full-time
- Azure
- AWS
- JavaScript
Quick apply
10d
DevOps Engineer
Shris Infotech —Hyderabad, Telangana
- Email
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- DevOps
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Software Engineer I - Backend - AI Interfaces
Seismic —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- Databases
Senior Software Engineer-Golang-API Gateway
FactSet Research Systems —Hyderabad, Telangana
- Full-time
- Computer Science
- AWS
- Bachelor's degree
- Paid time off
5d
SR ENGINEER, DDEG Software Design
Micron —Hyderabad, Telangana
- APIs
- AI
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Product Support Engineer

Enea
Hyderabad, Telangana

Apply Now

Job details

Fresher | Full-time

Benefits

Health insurance
Paid time off

Qualifications

Elasticsearch
TCP
Azure
Computer Science
Kubernetes
5G
English
SQL
AWS
Docker
Bachelor's degree
BGP
REST
APIs
B.E.
Linux
Kafka
TCP/IP
Cybersecurity
Communication skills
Python
3G
NGINX
MySQL

Full job description

Role Overview

As a key member of our Customer Support team, reporting to the Customer Support Manager, you'll play a vital role in our 24/7 support operations. Your responsibilities include resolving complex issues with innovative solutions and collaborating closely with engineering and service delivery teams. We seek someone who is technically skilled, quick to learn, and able to combine technical expertise with strong customer engagement. A degree in computer science or engineering is preferred, along with excellent communication skills. A positive attitude, eagerness to learn, fluency in English, and a willingness to travel are essential for this role.

Core Role Responsibilities:

Understand Customer Needs: Align with business objectives and address customer requirements.
Incident Management: Handle incidents within SLAs, including troubleshooting, diagnosing, and resolving platform issues.
System Support: Follow system support guidelines, reproduce faults, and coordinate with relevant teams for resolution.
Reporting: Lead the development of post-event root cause analysis reports.
System Changes: Implement configuration changes as per access rights and approvals.
Network Performance: Engage in technical discussions to enhance network performance and suggest improvements.
Knowledge Sharing: Collaborate with support team members, share best practices, and create knowledge base articles.
Feedback Mechanisms: Develop and use feedback to prevent future support issues.
Complex Problem Solving: Address complex problems with innovative solutions.
Traffic Analysis: Analyse traffic, tune solutions for security, and present reports to customers or account managers.

Preferred Experience and Knowledge:

Experience: 3 to 6 years ( For experienced)

Freshers - 0 - 1 (Fresher Role)

Education: B.Tech/BE in IT, Computers, or Electronics & Communications.

Telecom Experience: VAS/DATA system operations, maintenance, and mobile networks (GSM, GPRS, UMTS).

Technical Knowledge:

Messaging: SMSC, SMS, SMPP, RCS, MMS, SIP.

Signalling: SS7, Diameter, GTP-C, 5G.

Tools: Kafka, ElasticSearch, Kibana, SQL, REST API, Consul, Nginx, haproxy, Grafana, Prometheus.

Scripting and Networking: Linux commands, Shell/Python scripting, TCP/IP, routing, switching, BGP, BFD.

Skills: Troubleshooting, communication, presentation, reporting, analysis, and interpersonal skills.

Other: Knowledge of Linux OS, MySQL, Kubernetes, Docker, AWS, Azure; experience with ticketing systems.

What We Can Offer You:

Hybrid Working Model: Flexibility to work from both office and home.

Industry Leadership: Work with a leading organization in telecommunication security, where great performance is recognized.

Competitive Salary: Attractive compensation package.

Paid Time Off: 20 days of PTO, increasing to 25 days with length of service.

Health Benefits: Comprehensive healthcare plan, including general insurance, term life cover, accidental insurance, and travel insurance.

Bonus Scheme: Opportunity to earn company bonuses.

Learning Opportunities: Free access to various learning platforms.

A Few Final Details:

Employment Type: Full-time, 37.5 hours per week.

Location: Hyderabad, with potential travel as needed.

Start Date: Immediate.

Shift Work: Some night and weekend shifts required.

Equal Opportunity Employer: Enea is committed to diversity and inclusion.

About Enea

We are a world-leading specialist in advanced telecom and cybersecurity software with a vision to make the world's communications safer and more efficient.

Our solutions connect, optimize and protect communications between companies, people, devices and things worldwide. We are present in over 80 markets and billions of people rely on our technology every day when they connect to mobile networks or use the Internet.

Enea is headquartered in Stockholm, Sweden and is listed on NASDAQ Stockholm.

Apply Now

Refine Your Search

nginx support jobs in hyderabad, telangana

Product Support Engineer

Jr Linux Admin/Jr Support Engineer

MERN Stack Developer

Head E-commerce Product Development & Support

Senior IT Technologist

Senior Application Platform Engineer OR DevOps Engineer

Senior Middleware Engineer

Sr.MEAN Stack Developer

DevOps Engineer

Software Engineer I - Backend - AI Interfaces

Senior Software Engineer-Golang-API Gateway

SR ENGINEER, DDEG Software Design

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