Hyderabad Telangana Cloud support engineer Jobs – 2586 Open Jobs Today

Cloud and Infra Support Engineer- L1/L2
ProArch —Hyderabad, Telangana
- ₹8,00,000 - ₹14,00,000 a year
- Full-time
- Remote
- Azure
- Software troubleshooting
- Windows
Quick apply
6d
L3 - Cloud & Infra - Support Engineer
ProArch —Hyderabad, Telangana
- ₹10,00,000 - ₹16,00,000 a year
- Full-time
- Remote
- Azure
- Computer Science
- Windows
- Flexible schedule
Quick apply
Desktop Support - Sr Engineer-Cloud & Infra Engg
BirlaSoft —Hyderabad, Telangana
- Computer Science
- Software troubleshooting
- Windows
IT Support Engineer
IRISH EXPERT LLP —HITEC City, Hyderabad, Telangana
- ₹30,000 - ₹38,000 a month
- Email
- Computer Science
- Software troubleshooting
- Windows
Quick apply
2d
Application Support Engineer (India)
SavvyMoney —Hyderabad, Telangana
- ₹12,00,000 - ₹15,00,000 a year
- Full-time
- Remote
- Software troubleshooting
- DevOps
- Java
Embedded Systems Engineer (1–3 years) (B.TECH -ECE)
MAJiK Medical Solutions Pvt. Ltd. —Hyderabad, Telangana
- ₹3,00,000 - ₹4,50,000 a year
- Full-time
- C++
- Bachelor's degree
- APIs
- Health insurance
- Cell phone reimbursement
Quick apply
DevOps Engineer
CGLIA Solutions LLP —Hyderabad, Telangana
- ₹2,40,000 - ₹2,60,000 a year
- Full-time
- Azure
- Computer Science
- DevOps
- Health insurance
- Paid time off
Quick apply
1d
Cloud Engineer
Luxoft —Hyderabad, Telangana
- Azure
- DevOps
- English
Technical Support Engineer (L2)
ISTORAGE INDIA PVT LTD —Hyderabad, Telangana
- ₹20,000 - ₹40,000 a month
- Full-time
- Windows
- Master's degree
- Bachelor's degree
Quick apply
Cloud Engineer
Hyland —Hyderabad, Telangana
- Full-time
- System design
- Bachelor's degree
- Software development
Consultant – Cloud Network Engineer
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Computer Science
- English
- Master's degree
Quick apply
Engineer - Cybersecurity S 4A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- Engineering
Quick apply
7d
Cloud Engineer
Optiva —Hyderabad, Telangana
- Full-time
- AWS
- Linux
- Python
L2 Support Engineer - Hyderabad
GLORY —Hyderabad, Telangana
- ₹4,00,000 - ₹5,50,000 a year
- Full-time
- Azure
- Oracle
- Customer service
Quick apply
Embedded Systems Engineer (0–2 Years)
Eurth Techtronics —Hyderabad, Telangana
- Email
- Computer Science
- Master's degree
- C++
Jr Linux Admin/Jr Support Engineer
KTree —Hyderabad, Telangana
- Java
- Scripting
- Computer networking
Application Support Engineer
Accenture —Hyderabad, Telangana
- Full-time
- Software troubleshooting
- Scripting
- Communication skills
Salesforce Support Engineer - Industries & Revenue Cloud
Salesforce —Hyderabad, Telangana
- Weekend availability
- Computer Science
- Software troubleshooting
- Customer service
Networking Managed Services Engineer (L1)
NTT DATA —Hyderabad, Telangana
- Full-time
- Microsoft Outlook
- Bachelor's degree
- IT
Endpoint Engineer/ Workstation Engineer (Intune experience required)- Hyderabad, Hybrid
サイネオス・ヘルス —Madhapur, Hyderabad, Telangana
- Azure
- Computer Science
- B.Sc

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Cloud and Infra Support Engineer- L1/L2

ProArch -
Hyderabad, Telangana

Quick apply

Job details

Full-time
₹8,00,000 - ₹14,00,000 a year
6 days ago

Qualifications

Microsoft Windows Server
Cloud infrastructure
Azure
Software troubleshooting
Windows
Databases
Firewall
DHCP
Analysis skills
Bachelor's degree
Embedded software
Virtualization
Remote access software
DNS
VMWare
Desktop administration
RDS database
Communication skills
Master data management
Server management
Active Directory
Intune
VPN

Full job description

About ProArch:

At ProArch, we partner with businesses around the world to turn big ideas into better outcomes through IT services that span cybersecurity, cloud, data, AI, and app development. We’re 400+ team members strong across 3 countries (we call ourselves ProArchians)—and here’s what connects us all:

A love for solving real business problems
A belief in doing what’s right

What’s it like to work here?

You’ll keep growing. You’ll work alongside domain experts who love to share what they know.
You’ll be supported, heard, and trusted to make an impact.
You’ll take on projects that touch industries, communities, and lives.
You’ll have the time to focus on what matters most in your life outside of work.

At ProArch, you’ll be part of teams that design and deliver technology solutions solving real business challenges for our clients. With services spanning AI, Data, Application Development, Cybersecurity, Cloud & Infrastructure, and Industry Solutions, your work may involve building intelligent applications, securing business‑critical systems, or supporting cloud migrations and infrastructure modernization.

Every role here contributes to shaping outcomes for global clients and driving meaningful impact. You’ll collaborate with experts across data, AI, engineering, cloud, cybersecurity, and infrastructure—solving complex problems with creativity, precision, and purpose. You’ll join a culture rooted in technology, curiosity, and continuous learning. A place where we move fast, trust you to make an impact, encourage innovation, and support your growth.

Job Description:

We are seeking a tenured IT Support professional to join our newly formed Global Support Center as a L2 Cloud & Infra Engineer. This team serves as an escalation point for our India-based operations and provides after-hours support for our US-based team. We’re looking for someone with strong expertise in cloud support—specifically Microsoft Azure and O365—along with solid Windows Server and infrastructure administration skills. Effective communication, structured troubleshooting, and the ability to manage complex issues efficiently are essential, as is a willingness to work in rotational mostly EST hours.

Responsibilities:

Provide first and second-level IT support via phone, email, chat, and remote access; log, track, and update incidents and service requests in the ITSM tool with accurate documentation and timely updates.
Monitor, manage, and maintain server operations across multiple environments, responding to alerts related to outages, performance degradation, and capacity issues.
Administer and support Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, file/print services, and overall server health.
Manage server hardware and platform-level components, including NAS storage, RAID health, disk failures, capacity planning, and out-of-band management using iLO/DRAC.
Analyze and troubleshoot complex issues across hardware, software, servers, networking, virtualization, and security domains.
Assist with implementation, administration, and support of cloud solutions such as Microsoft Azure, Microsoft 365, and Azure Virtual Desktop (AVD).
Manage endpoint deployment and administration using Intune, Group Policy, MDM/MAM, and other endpoint management tools.
Perform server patching and update management, including Windows updates, firmware upgrades, scheduled maintenance windows, and compliance activities.
Execute regular data backups, restores, and validation while maintaining infrastructure security involving firewalls, switches, wireless networks, and VPN connectivity.
Follow up to ensure SLA adherence, escalate high-impact issues as needed, collaborate with internal teams and vendors, update knowledge base documentation, participate in projects, and actively pursue continuous learning.

Requirements

Experience: Minimum of 4 years in an IT Service Desk, Cloud Support, or Infrastructure Administration role, preferably within an MSP environment supporting multiple customers.
Cloud Support Expertise: Strong proficiency in Microsoft Azure and Microsoft 365, with relevant certifications such as MS-900, AZ-900, MS-102 (or equivalent).
Infrastructure Management: Hands-on experience with Microsoft Entra ID (Azure AD), Windows Server administration, Hyper-V/VMware, and core networking, including firewalls, switches, and VPNs.
Server & Platform Maintenance: Proven ability to manage server operations, including patching, performance monitoring, alert remediation, and issue resolution across on-prem and cloud environments.
Endpoint & Device Management: Experience with Microsoft Intune, including MDM/MAM policies, device compliance, application deployment, and remote device administration.
Remote Access & Virtualization: Practical experience with Remote Desktop Services (RDS) and Azure Virtual Desktop (AVD) supporting distributed users.
Hardware, Storage & Technical Proficiency: Working knowledge of on-prem infrastructure components, including servers and NAS/storage, with a strong understanding of cloud and on-prem IT systems and best practices.
Communication, Problem-Solving & Customer Focus: Excellent communication skills, strong analytical and troubleshooting abilities, and a professional, customer-focused approach with clear ownership and accountability.

Preferred Skills:

Networking: Familiarity with Cisco and Barracuda networking and security devices, along with strong network troubleshooting capabilities.
Server Management Tools: Experience with out-of-band management tools such as iLO and DRAC for server diagnostics and recovery.
Database Exposure: Basic experience working with databases, including running queries for troubleshooting or reporting.
Backup & Recovery: Familiarity with enterprise backup solutions such as Veeam and cloud-based backup platforms.
Project Involvement: Experience participating in or supporting IT infrastructure and cloud projects.
Certifications & Training: Additional Microsoft certifications such as AZ-800/801 or hands-on experience in Microsoft Cloud environments are a strong plus.
Additional Tools: Knowledge of VMware, Nerdio, Microsoft 365 management tools, and Cove Data, Veeam backup and solutions.

Quick apply

Refine Your Search

cloud support engineer jobs in hyderabad telangana

Cloud and Infra Support Engineer- L1/L2

L3 - Cloud & Infra - Support Engineer

Desktop Support - Sr Engineer-Cloud & Infra Engg

IT Support Engineer

Application Support Engineer (India)

Embedded Systems Engineer (1–3 years) (B.TECH -ECE)

DevOps Engineer

Cloud Engineer

Technical Support Engineer (L2)

Cloud Engineer

Consultant – Cloud Network Engineer

Engineer - Cybersecurity S 4A

Cloud Engineer

L2 Support Engineer - Hyderabad

Embedded Systems Engineer (0–2 Years)

Jr Linux Admin/Jr Support Engineer

Application Support Engineer

Salesforce Support Engineer - Industries & Revenue Cloud

Networking Managed Services Engineer (L1)

Endpoint Engineer/ Workstation Engineer (Intune experience required)- Hyderabad, Hybrid

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