India Front desk executive / floor attendant Jobs – 4 Open Jobs Today

Customer Care Executive
Nova IVF Fertility a Unit of Rhea Healthcare Pvt Ltd —Majura Gate, Surat, Gujarat
- ₹20,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Health insurance
- Paid time off
Quick apply
Front Desk Executive / Floor Attendant
Imperial Corporation —Jamnagar, Gujarat
- ₹8,000 - ₹12,000 a month
- Full-time
- Bachelor's degree
- In-person
- Paid time off
Quick apply
Housekeeping Supervisor
Nirmallyam Residency Hotels Pvt.Ltd —Malappuram District, Kerala
- ₹15,000 - ₹22,000 a month
- Weekend availability
- 12th Pass
- Cleaning
- In-person
- Food provided
Quick apply
Receptionist
London Gastro Care —Hyderabad, Telangana
- Up to ₹2,00,000 a year
- Full-time
- Microsoft Word
- English
- Microsoft Office
Quick apply

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Customer Care Executive

Nova IVF Fertility a Unit of Rhea Healthcare Pvt Ltd
Majura Gate, Surat, Gujarat

Quick apply

Job details

Permanent | Full-time
₹20,000 - ₹25,000 a month

Benefits

Provident Fund
Leave encashment
Health insurance
Paid time off
Flexible schedule
Paid sick time

Qualifications

Multilingual
Customer service
English
Local language
Microsoft Office
12th Pass
Bachelor's degree
Data entry
Computer skills
Hindi
Communication skills

Full job description

Job Summary

The Receptionist is the first point of contact for patients and visitors at the IVF hospital. The role is responsible for welcoming patients, managing appointments, handling inquiries, and ensuring smooth front desk operations while delivering a high level of patient experience and confidentiality in a sensitive healthcare environment.

Key Responsibilities

Greet and welcome patients, visitors, and attendants in a professional and courteous manner.
Manage patient appointments, scheduling, confirmations, and rescheduling.
Register new patients and maintain accurate patient records in the Hospital Management System (HMS).
Handle incoming calls, inquiries, and provide basic information about services and procedures.
Coordinate patient flow between reception, consultation rooms, and other departments.
Manage billing coordination, token systems, and waiting time updates.
Ensure patient privacy, confidentiality, and data protection at all times.
Assist patients with forms, documentation, and hospital processes.
Coordinate with doctors, nurses, and counselors for appointment updates.
Handle patient complaints or escalate issues to the concerned department.
Maintain cleanliness, orderliness, and professional appearance of the reception area.
Support administrative tasks as assigned by the Floor Manager or Operations team.

Qualifications & Experience

Minimum qualification: 12th pass / Graduate in any discipline (preferred in Hospitality, Healthcare, or Administration).
1–3 years of experience in front office, hospital reception, or customer service role.
Experience in IVF / healthcare hospital setting will be an added advantage.

Required Skills

Excellent communication and interpersonal skills.
Strong customer service and patient handling abilities.
Pleasant personality and professional behavior.
Basic computer knowledge (MS Office, HMS software preferred).
Ability to multitask in a fast-paced environment.
Good problem-solving and coordination skills.
Fluency in English, Hindi, and local language preferred.

Key Performance Indicators (KPIs)

Patient Satisfaction Score
Appointment Scheduling Accuracy
Average Patient Waiting Time
Call Handling Efficiency
Front Desk Response Time
Error-free Patient Registration & Data Entry

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Flexible schedule
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

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front desk executive / floor attendant jobs in india

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