Jalandhar Punjab Team lead Jobs – 4 Open Jobs Today

Team Leader – Collections – Mohali, India
Fusion CX —Focal Point, Jalandhar, Punjab
- Bachelor's degree
- Team management
- Conflict management
True Value/Used Cars Buying Team Leader
Lovely Autos —Jalandhar, Punjab
- Bachelor's degree
- Diploma
Senior Visa Counsellor/ Team Leader
GMAP IMMIGRATION —Jalandhar, Punjab
- ₹10,980.97 - ₹25,300.17 a month
- Full-time
- Computer skills
- In-person
- Communication skills
Quick apply
Sales Team Leader
Anand Sports industries —Jalandhar, Punjab
- ₹18,000 - ₹30,000 a month
- Email
- Customer service
- Business development
- Bachelor's degree
- Flexible schedule
Quick apply
8d

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Team Leader – Collections – Mohali, India

Fusion CX -
Focal Point, Jalandhar, Punjab

Apply Now

Job details

Qualifications

Call center
Bachelor's degree
Team management
Conflict management
Communication skills
Negotiation

Full job description

Looking for jobs in Mohali in collections or Team Leader jobs in Mohali within the banking and financial services sector? Fusion CX is hiring a Team Leader – Collections for a banking collections process. This is an excellent opportunity for professionals exploring collection team leader jobs in Mohali, BPO jobs in Mohali, or call center leadership roles with a focus on recovery, team management, and performance delivery.

If you have experience in collections, team handling, and achieving recovery targets, this role offers a strong career path in operations leadership and financial services collections.

Job Description:

About the Role

As a Team Leader – Collections, you will supervise and guide a team of collection executives managing delinquent accounts. You will be responsible for driving recovery performance, ensuring compliance with regulatory standards, and maintaining high levels of team productivity and customer engagement. This banking collections role requires strong leadership, negotiation skills, and the ability to manage escalations in a dynamic collections environment.

Key Responsibilities

Supervise and manage a team of collection executives handling delinquent accounts
Ensure achievement of the monthly, quarterly, and annual collection targets
Monitor team performance through dashboards, MIS reports, and regular reviews
Allocate cases/accounts to team members and track resolution progress
Handle escalated cases and negotiate with high-value or sensitive customers
Ensure adherence to compliance, legal, and ethical collection practices
Coordinate with legal, operations, and credit teams for recovery actions
Conduct field visits for critical or high-priority accounts when required
Train, coach, and mentor team members to improve productivity and quality

Job Requirements:

Qualifications & Experience

Education: Graduate (mandatory)
Experience in collections, recovery, or call center operations preferred
Prior experience in team handling or supervisory roles is an advantage

Key Skills

Strong leadership and team management skills
Excellent negotiation and conflict resolution abilities
Good understanding of collection processes and recovery strategies
Ability to analyze performance data and drive results
Strong communication and interpersonal skills
Knowledge of compliance and ethical collection practices

Work Details

Location: Mohali, Punjab, India
Work Mode: Work From Office (WFO)

Why Join Fusion CX?

If you are exploring team leader collection jobs in Mohali, team leader jobs in Mohali in backing customer support, or BPO jobs in Mohali, Fusion CX offers:

A structured and performance-driven collections environment
Opportunities to lead teams and drive recovery performance
Exposure to banking and financial services operations
Career growth in operations leadership within a global CX company
A collaborative workplace focused on performance, compliance, and development

If you are looking for collection roles in Mohali or rewarding opportunities as a team leader in this region, this is your chance to join a global BPO transforming customer experience across countries and continents successfully.

Apply Now

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Team Leader – Collections – Mohali, India

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