Jharkhand Technical associate ranchi Jobs – 3 Open Jobs Today

Technical Associate - Ranchi
Drishti IAS —Ranchi, Jharkhand
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Manager - Vi Store Operations
Vodafone Idea —Ranchi, Jharkhand
- Bachelor's degree
RPA Developer — UiPath / Blue Prism
Ayuda Solutions —Ranchi, Jharkhand
- Email
- Hybrid work
- SQL
- Bachelor's degree
- Scripting

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Manager - Vi Store Operations
Vodafone Idea —Ranchi, Jharkhand
Managing churn and achieve customer satisfaction for walk-in customers. At VIL, we know that diversity makes us stronger. Graduate with P&L Management skills.

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Technical Associate - Ranchi

Drishti IAS -
Ranchi, Jharkhand

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Job details

Full-time

Qualifications

Desktop support
Computer Science
Software troubleshooting
LAN
Windows
Bachelor's degree
Computer hardware
IT support
Customer support
LMS
Diploma
Communication skills
Information Technology

Full job description

TEAM

Technical Operations

TYPE

Full-time

POSTED

Aug 4, 2026

JOB ID

019fcc9e

Key Responsibilities

Technical Support

Troubleshoot and resolve issues related to laptops, desktops, printers, and other computer peripherals.
Diagnose and resolve Wi-Fi, LAN, internet, and basic network connectivity issues.
Install, configure, and maintain operating systems, software, and required applications.
Set up, maintain, and troubleshoot cameras, microphones, speakers, projectors, and other audio-video equipment for classrooms, interviews, meetings, and events.
Coordinate with vendors and the internal IT team for hardware repairs, software upgrades, and network-related issues.
Perform routine maintenance of IT equipment to ensure smooth day-to-day operations.
Maintain inventory and records of IT assets and technical equipment.

Student Support

Provide technical assistance to students using the Learning Management System (LMS) or Learning App.
Resolve issues related to login, password reset, course access, video playback, app functionality, and other technical concerns.
Coordinate with students through phone, email, or other communication channels to ensure timely issue resolution.
Escalate unresolved issues to the relevant teams and follow up until closure.
Maintain records of student queries and ensure a positive support experience.

Operations Support

Provide on-site technical support during online classes, interviews, webinars, and internal meetings.
Ensure all technical equipment is operational before scheduled sessions.
Prepare reports on recurring technical issues and recommend preventive measures.
Collaborate with cross-functional teams to improve technical processes and user experience.

Required Skills

Good knowledge of computer hardware and Windows operating systems.
Understanding of networking concepts, including Wi-Fi, LAN, routers, and internet troubleshooting.
Experience with audio-video equipment setup and troubleshooting.
Familiarity with software installation and system configuration.
Strong communication, coordination, and problem-solving skills.
Ability to prioritize tasks and handle multiple technical requests efficiently.

Qualification

Bachelor's degree or Diploma in Computer Science, Information Technology, Electronics, or a related field.
1 - 5 years of experience in Technical Operations, IT Support, Desktop Support, or Technical Customer Support.

Preferred Skills

Experience working with Learning Management Systems (LMS) or EdTech platforms.
Familiarity with IT asset management and ticketing/helpdesk tools.

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Technical Associate - Ranchi

Manager - Vi Store Operations

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