Kammanahalli Bengaluru Karnataka Platform, retail business services (rbs) Jobs – 21 Open Jobs Today

Senior Program Manager - Decision Platform, Retail Business Services (RBS)
ADCI - BLR 14 SEZ - F07 —Bengaluru, Karnataka
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
Customer Success Manager, US, RBS Strategic Account Services
ADCI - Karnataka —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Sales
- Master's degree
6d
Catalog Manager, Retail Business Services
ADCI - BLR 14 SEZ —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Program Manager, 3P Strategic Account Services
ADCI - BLR 14 SEZ —Bengaluru, Karnataka
- Full-time
- Master's degree
- Business Administration
- MBA
11d
Sr. HR Business Partner
ADCI - Karnataka —Bengaluru, Karnataka
- Full-time
- Data analysis skills
- Master's degree
- Bachelor's degree
Product Manager- Return defect eliminaiton , RBS Return reduction
ADCI - Tamil Nadu —Bengaluru, Karnataka
- Full-time
- Business development
Sr. Program Manager, Storewalk, Retail Business Services, RBS Storewalk
ADCI - BLR 14 SEZ —Bengaluru, Karnataka
- Full-time
- Master's degree
- Business Administration
- MBA
Program Manager, RBS SPEG UDE
ADCI - BLR 14 SEZ —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- SQL
- Project management
Senior Program Manager, RBS SPEG UDE
ADCI - BLR 14 SEZ - F07 —Bengaluru, Karnataka
- Full-time
- Master's degree
- SQL
- Presentation skills
Sr. Program Manager, UDE, RBS SPEG
ADCI - BLR 14 SEZ - F07 —Bengaluru, Karnataka
- Full-time
- Master's degree
- Business Administration
- MBA
Account Manager I, RBS Flex
ADCI - BLR 14 SEZ —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Sales
- Communication skills
Sr. Program Manager, Buying Defects (RBS)
ADCI - BLR 14 SEZ - F07 —Bengaluru, Karnataka
- Full-time
Sr. Account Manager, US AVS, Paid Selling Partner Services
ADCI - BLR 14 SEZ - F07 —Bengaluru, Karnataka
- Full-time
- Master's degree
- Bachelor's degree
- MBA
Account Manager II, VSP
ADCI - BLR - DTA - I99 —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Communication skills
- Negotiation
Sr. Program Manager, Upstream Defect Elimination (UDE)
ADCI - BLR 14 SEZ - F07 —Bengaluru, Karnataka
- Full-time
- Master's degree
- SQL
- Analysis skills
Manager, Applied Science, RBS Tech
ADCI - BLR 14 SEZ —Bengaluru, Karnataka
- Full-time
- Doctoral degree
- Java
- Master's degree
Senior Applied Scientist , RBS Tech
ADCI - BLR 14 SEZ —Bengaluru, Karnataka
- Full-time
- Doctoral degree
- Research
- Java
Principal Software Engineer, RBS - Tech
ADCI - BLR 14 SEZ —Bengaluru, Karnataka
- Full-time
- B.Sc
- Bachelor's degree
- Machine learning

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Senior Program Manager - Decision Platform, Retail Business Services (RBS)

ADCI - BLR 14 SEZ - F07 -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Economics
Programme management
Master's degree
Change management
Bachelor's degree
Business Administration
AI
MBA
Communication skills
Marketing

Full job description

DESCRIPTION

We are building Amazon's first horizontal self-serve decisioning platform — an intelligence layer that upgrades static rule-based systems into outcome-learning, context-aware decision engines. The platform serves multiple tenants across multiple organizations and domains, each requiring structured onboarding, cross-org coordination, and production launch governance.
We are looking for a Program Manager to own tenant onboarding execution end-to-end — from first contact through production launch and steady-state operations. This role operates at the intersection of platform product, tenant engineering, and business stakeholders — orchestrating complex multi-party programs where each tenant brings a different tech stack, org structure, data readiness level, and decision type.

Key job responsibilities
Tenant Onboarding Execution

Own the end-to-end onboarding lifecycle — contract data readiness prototyping shadow mode production launch.
Manage parallel tracks across multiple tenants simultaneously at different stages.
Drive timelines against committed milestones, identify blockers early, and escalate decisively across cross-org dependencies.

Cross-Org Stakeholder Management

Navigate multi-persona commitment structures (builder, system owner, sponsor) across organizational boundaries.
Coordinate across platform engineering, applied science, BA/RA teams, and tenant-side engineering.
Serve as the single-threaded owner tenant leadership engages with throughout onboarding.

Process Design & Operational Excellence

Design and iterate on scalable onboarding processes — playbooks, health dashboards, RACI matrices, milestone trackers.
Drive process improvements as the platform moves from bespoke onboarding to self-serve at scale.

Data Readiness & Pre-flight

Drive data readiness (the #1 time sink) by providing clear requirements, checklists, and embedded support.
Coordinate pre-flight validation: data quality gates, signal checks, and integration testing.
Ensure contract commitments are met before prototype begins.

Governance & Launch Readiness

Coordinate shadow mode, launch readiness reviews (circuit breakers, fail-safes, RACI sign-off), and transition to steady-state operations with support handoff and monitoring.

Pipeline & Reporting

Maintain full pipeline visibility. Report program health with actionable metrics: onboarding velocity, time-to-production, blocker resolution.
Partner with GTM to convert qualified demand into onboarding-ready tenants.

About the team
We operate at the intersection of product, science, and GTM — building a platform that connects decision systems across Amazon so that one signal makes all of them smarter. The platform is live with founding tenants, scaling to broad GA, and building pipeline for pan-Amazon adoption. This role is critical to ensuring that every tenant that enters the funnel moves through onboarding with velocity, quality, and trust.
You will work directly with platform leadership, applied science, engineering, BA/RAs, and tenant-side stakeholders to drive the operational machinery that turns platform readiness into production impact — one tenant at a time, then many in parallel.

BASIC QUALIFICATIONS

5+ years of working cross functionally with tech and non-tech teams experience
5+ years in program management, technical program management, or platform operations roles
Experience managing multi-party programs with cross-organizational dependencies and competing priorities
Demonstrated ability to drive programs in environments with ambiguity — where processes don't exist yet and must be built while executing
Strong stakeholder management skills — comfortable holding senior leaders accountable to commitments and escalating decisively when programs are at risk
Track record of managing parallel workstreams (5+ concurrent programs) with clear milestone tracking and proactive risk management
Excellent written communication — able to produce clear program documents, status reports, and playbooks that scale beyond the individual

PREFERRED QUALIFICATIONS

Master's degree, or MBA in management, business administration, economics, engineering, marketing
Experience in platform onboarding, developer ecosystem programs, or internal tooling adoption at large-scale technology organizations
Familiarity with data platform or ML/AI product ecosystems — comfortable navigating conversations about data readiness, model validation, and production governance
Background in building scalable onboarding processes that reduce per-tenant effort over time (self-serve model design)
Experience with change management in multi-org environments — driving adoption where commitment requires budget, headcount, and cross-functional alignment

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

platform, retail business services (rbs) jobs in kammanahalli bengaluru karnataka

Senior Program Manager - Decision Platform, Retail Business Services (RBS)

Customer Success Manager, US, RBS Strategic Account Services

Catalog Manager, Retail Business Services

Senior Program Manager, 3P Strategic Account Services

Sr. HR Business Partner

Product Manager- Return defect eliminaiton , RBS Return reduction

Sr. Program Manager, Storewalk, Retail Business Services, RBS Storewalk

Program Manager, RBS SPEG UDE

Senior Program Manager, RBS SPEG UDE

Sr. Program Manager, UDE, RBS SPEG

Account Manager I, RBS Flex

Sr. Program Manager, Buying Defects (RBS)

Sr. Account Manager, US AVS, Paid Selling Partner Services

Account Manager II, VSP

Sr. Program Manager, Upstream Defect Elimination (UDE)

Manager, Applied Science, RBS Tech

Senior Applied Scientist , RBS Tech

Principal Software Engineer, RBS - Tech

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PREFERRED QUALIFICATIONS

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