Sales Processing Analyst
This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Job Family Definition:
Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation. Produces deal documentation and configures systems to reflect ordering processes. Generates invoices and client billing in accordance with service and product agreements. Records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities.
Management Level Definition:
Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.
What you'll do:
- Supports sales processing activities and process improvement for an assigned area, account or process
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Demonstrates capability and understanding of requirements in all areas of sales processing
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develops client interaction and negotiation skills
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Reviews process evaluation results to perform analysis, identify issues and opportunities and provide data to resolve client claims or inquiries
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Communicates analysis results to internal stakeholders
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implements specified changes to processes or tool to improve performance and increase customer satisfaction
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This process requires person to work in night shift (PST hours).
What you need to bring:
- Bachelor's degree in Business Management or equivalent
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Typically 2-4 years experience
English communication skills
Basic understanding of business and sales processing tools, systems and practices
Good analytical, statistics and problem solving skills.
Good written and verbal communication skills
Knowledge and Skills:
- Experience implementing policies, processes, and analytics methods to support client sales processing
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Ability to apply analytical, statistics and problem solving skills.
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Understanding of business and sales processing tools, systems and practices
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Familiarity with reviewing and interpreting client agreements
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Strong written and verbal communication skills
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mastery in English and local language.
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Ability to effectively communicate sales processing plans, proposals, and results and negotiate options
How you will make your mark
- Process and manage customer purchase orders, including order booking, order entry, order processing, and invoicing.
- Monitor the order lifecycle from receipt through shipment and/or invoicing.
- Proactively follow up on delayed or pending orders, identifying issues and coordinating resolutions.
- Organize and maintain accurate records related to purchase orders.
- Monitor operational email inboxes and ensure timely follow-up on order-related requests.
- Track and confirm that orders are released, shipped, and/or invoiced according to established timelines.
- Support system reconciliation activities during month-end close.
Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales {+ 4 more}
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
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Job:
Sales Operations
Job Level:
Intermediate
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
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It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.
Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.
