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customer care specialist jobs in kerala

Client Service Managers (US Healthcare) – Trivandrum
Ecorgy Solutions —Thiruvananthapuram, Kerala
- Urgently hiring
- Sales
- English
- Analysis skills
Executive NE Sales
Otis —Calicut, Kerala
- Full-time
WFM Solution Consultant(SAP Time), Specialist
Strada Global —Kochi, Kerala
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's degree
- Health insurance
- Paid time off
Service Lab Account Manager - Kochi - Hiring Sales Team
Medisequence Pvt Ltd —Kochi, Kerala
- Email
- Sales
- Master's degree
- Bachelor's degree
Quick apply
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Client Service Managers (US Healthcare) – Trivandrum

Ecorgy Solutions -
Thiruvananthapuram, Kerala

Apply Now

Job details

Qualifications

Sales
English
Analysis skills
Bachelor's degree
Account management
Communication skills

Full job description

9:30 PM to 6:30 AM

Job location: Elippode, Trivandrum

Experience : 4–8 years of experience in international sales, international voice process, account management, client servicing, or similar client-facing roles

Qualification: Bachelor’s Degree

Job Description :
About Ecorgy Solutions

At Ecorgy Solutions, we are transforming the way patient care is supported in the US Healthcare industry. As a rapidly growing healthcare operations company, we are looking for experienced and passionate Client Service Managers who can strengthen client relationships, drive operational excellence, and support high-quality service delivery for our US healthcare clients.

This role offers exceptional international exposure and the opportunity to work closely with US clients in a professional healthcare environment.

Key Responsibilities

Develop and maintain strong relationships with healthcare clients and key accounts

Serve as the primary point of contact for US-based clients Identify opportunities for account growth and service expansion

Collaborate with internal operational teams to align client requirements with service delivery

Monitor industry trends and client expectations to improve account management strategies

Prepare performance reports, account reviews, and operational updates for clients and management

Ensure client satisfaction through proactive communication and problem-solving

Support operational improvements and quality enhancement initiatives

Ideal Candidate Profile

Bachelor’s Degree is mandatory 4–8 years of experience in international sales, international voice process, account management, client servicing, or similar client-facing roles

Experience handling international clients and stakeholders is preferred
Strong English communication and articulation skills are essential

Exposure to Healthcare, Hospital, Automotive, Education, BPO, or related sectors is an advantage

Strong analytical, relationship management, and problem-solving abilities

Ability to manage multiple priorities in a fast-paced work environment

Willing to work night shifts from office premises at Elippode, Trivandrum

Immediate joiners or candidates who can join within 30 days will be given preference

Shift Timing

09:30 PM to 6:30 AM

Why Join Ecorgy Solutions?

Step into a career that offers international healthcare exposure, professional development, and long-term growth opportunities.

Employee Benefits

EPF

Group Mediclaim Policy after 6 months

Gratuity Benefits

Performance-based Rewards & Career Growth

Training and Mentorship Programs

Professional Development Opportunities

International Portfolio Enhancement in US Healthcare Operations

Immediate Openings Available

If you are passionate about client management, international communication, and healthcare operations, this is your opportunity to join a growing global healthcare support team.

Apply Now

Send your resume to: [email protected]

Call / WhatsApp

9061161927

Location

TC 41/2415, Elippode, Valiyavila P.O, Thirumala, Thiruvananthapuram, Kerala – 695006, India

Client Service Manager | Client Relationship Manager | Account Manager | Key Account Manager | International Client Service Manager | Healthcare Account Manager | US Healthcare Account Manager | Client Success Manager | Customer Success Manager | International Voice Process Manager | International Customer Service Manager | BPO Account Manager | Healthcare Operations Manager | Client Operations Manager | Customer Relationship Executive | International Sales Manager | Client Engagement Manager | Healthcare Client Coordinator | US Process Manager | Client Delivery Manager | Business Relationship Manager | Customer Experience Manager | International Support Manager | Client Handling Executive | Stakeholder Management Specialist | Healthcare BPO Manager | Voice Process Team Lead | International Business Development Executive | Client Support Manager | Strategic Account Manager | Operations Support Manager | Healthcare Service Delivery Manager | International Process Executive | US Healthcare Process Executive | Customer Relations Manager | Client Service Executive | International Client Coordinator | Senior Customer Support Executive | Business Operations Executive | Healthcare Customer Success Manager

Apply Now

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