Kerala Customer success manager Jobs – 185 Open Jobs Today

Head of Sales & Growth – Datameris Launchpad - EdTech & Professional Learning
Datameris IT Solutions Pvt Ltd —Kochi, Kerala
- ₹45,000 - ₹90,000 a month
- Email
- Walk-in
- Sales
- Business development
- Travel
Quick apply
4d
Customer Success Manager
Mailercloud Pvt Ltd —Calicut, Kerala
- ₹4,00,000 - ₹5,00,000 a year
- Full-time
- Software troubleshooting
- APIs
- In-person
- Paid time off
- Paid sick time
Quick apply
Customer Success Manager
SpiceApp —Kochi, Kerala
- ₹40,000 - ₹80,000 a month
- Full-time
- Hybrid work
- Hospitality
- Software troubleshooting
- English
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Cluster Head- Business & Partnerships
Teachmint —Kochi, Kerala
- Remote
- CRM software
- Master's degree
- Bachelor's degree
- Flexible schedule
Quick apply
B2B SALES HEAD
Indroyal Furnitre company —Pattom, Thiruvananthapuram, Kerala
- ₹60,000 - ₹80,000 a month
- Full-time
- Sales
- Master's degree
- Bachelor's degree
- Paid time off
- Paid sick time
Quick apply
1d
Program Manager
Linways Technologies Pvt Ltd —Kochi, Kerala
- From ₹5,50,000 a year
- Full-time
- Management
- Master's degree
- Bachelor's degree
Quick apply
WFM - UKG Pro/ Kronos - Manager
EY —Kochi, Kerala
- SQL
- AWS
- Analysis skills
- Health insurance
Delivery Manager I
UST —Thiruvananthapuram, Kerala
- Computer Science
- PMP
- Engineering
Quick apply
Senior Product Manager
CLASSIC TECHNOLOGIES AND BUSINESS SOLUTIONS —Kochi, Kerala
- ₹20,00,000 - ₹24,00,000 a year
- Full-time
- Engineering
- Master's degree
- Analysis skills
Quick apply
CSS - PM - Manager
EY —Kochi, Kerala
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- PMP
B2B Sales Head
INDROYAL CRAFTS PVT LTD —Thiruvananthapuram, Kerala
- ₹60,000 - ₹80,000 a month
- Full-time
- Sales
- Master's degree
- Bachelor's degree
Quick apply
21h
Executive HR
K Corp —Pathanamthitta, Kerala
- ₹22,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Cell phone reimbursement
Quick apply
BUSINESS DEVELOPMENT MANAGER – CLOUD SERVICES
Aabasoft —Kochi, Kerala
- Azure
- Sales
- Business development
Regional Manager - Branch Banking
AxisMaxlife —Kerala
- English
- Master's degree
- Bachelor's degree
- Health insurance
Product & Program Manager – EdTech & Professional Learning
Datameris IT Solutions Pvt Ltd —Kochi, Kerala
- ₹45,000 - ₹90,000 a month
- Full-time
- Management
- Databases
- Analysis skills
Quick apply
1d
Enterprise Solution Manager
Nesa Software Pvt Ltd —Kochi, Kerala
- ₹5,00,000 - ₹8,00,000 a year
- Email
- Computer Science
- Engineering
- Master's degree
Quick apply
Business Development Manager (Focus on Lead Generation and Deal Closing)
iRod Technologies —Kochi, Kerala
- Business development
- Analysis skills
- Bachelor's degree
B2B Sales Manager
Ashlyn Chemunnoor Instruments Pvt. Ltd. —Thrissur, Kerala
- ₹50,000 - ₹60,000 a month
- Full-time
- Up to 50% travel
- Sales
- Master's degree
- Commuter assistance
- Health insurance
Quick apply
3d
Assistant Manager - Partnership Distribution
AxisMaxlife —Kerala
- Sales
- Bachelor's degree
- Communication skills
Assistant Manager
INFOTECH GROUP —Thiruvananthapuram, Kerala
- ₹40,000 - ₹55,000 a month
- Full-time
- Team management
- In-person
- Leadership
Quick apply

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Head of Sales & Growth – Datameris Launchpad - EdTech & Professional Learning

Datameris IT Solutions Pvt Ltd
Kochi, Kerala

Quick apply

Job details

Full-time
₹45,000 - ₹90,000 a month
4 days ago

Qualifications

Sales
Sales management
Business development
AI
Leadership

Full job description

Head of Sales & Growth

Datameris Launchpad | Kochi, Kerala

Function - Sales & Business Development

Reports to - CEO

Location - Kochi, Kerala — office-based, occasional travel

Experience - 6–10+ years in sales, with meaningful time in EdTech or professional education and direct team leadership

Compensation - 45000 - 90000 INR Month + performance-linked bonus

About Datameris Launchpad

Datameris Launchpad is a professional learning and career-development platform built on practical learning, mentorship, real-world projects, and measurable career outcomes.

We are past the point of proving the product. The next stage is building a revenue engine that is predictable rather than lucky.

The Mandate

You will own Launchpad's admissions and revenue engine end to end — the process, the team, the CRM, the forecast, and the number.

One question defines the role:

Can you build a predictable, high-performing and scalable revenue engine for Datameris Launchpad?

Everything below is in service of that.

What You'll Own

1. The complete funnel

Lead → Contact → Qualification → Counselling → Follow-up → Application → Admission → Payment → Revenue.

You'll measure conversion at every stage, find where prospects drop and diagnose why, and enforce the discipline that every qualified lead has a status, an owner, a next action, a follow-up date, and a documented outcome. You'll also set and hold speed-to-lead standards, and build re-engagement systems for aged and dormant leads.

No opportunity should disappear because of weak follow-up.

2. The team

Recruit, train, coach and manage business development executives, admission counsellors, senior counsellors and team leads — and develop the next layer of sales managers from within.

That means daily pipeline reviews, weekly performance reviews, one-on-ones, call audits, and objection-handling sessions. The goal is a team that understands both its numbers and the specific behaviours that move them.

3. The sales operating system

Build a structured, measurable way of working — and make the CRM tell the truth. Lead source, stage, qualification, counselling status, follow-up history, next action, lost reason, payment status, expected close date.

From that, build a forecast leadership can rely on: expected revenue, likely admissions, pipeline value and coverage, closing probability, salesperson-wise pipeline, lead ageing, payment commitments, and risks to the monthly target. Forecast from pipeline data, not from optimism.

Leadership should understand sales performance from a dashboard, not from a verbal update.

4. Conversion

Move the rates that matter: lead-to-contact, contact-to-qualified, qualified-to-counselling, counselling-to-enrolment, and lead-to-paid-admission.

Get into the actual conversations — opening, need discovery, program presentation, value communication, objection handling, follow-up, closing, payment. Then build and keep improving the assets that scale what works: scripts, counselling frameworks, follow-up sequences, WhatsApp and email cadences, objection playbooks.

5. Marketing alignment and unit economics

Close the loop with marketing across the full chain:

Spend → Leads → Qualified Leads → Counselling → Admissions → Revenue → CAC → ROAS

Give marketing structured feedback on lead quality and intent, campaign and audience performance, geographic patterns, program positioning, prospect objections and competitor signals , so they can optimise for revenue rather than lead volume.

You'll also work with leadership on pricing, scholarships, payment plans, instalments, conversion offers and referral incentives. Recommendations should be driven by conversion and margin data, not by discounting to hit a target.

6. New revenue channels

Build beyond direct inbound: college and university partnerships, placement and corporate learning tie-ups, referral networks, community partnerships, workshops and events. Partnerships count when they produce measurable leads and revenue.

How Success Is Measured

Primary

Monthly and quarterly collected revenue, and target achievement %
Paid admissions and average revenue per enrolment
Lead-to-paid-admission %
Customer Acquisition Cost

Operating health

Stage-wise conversion across the funnel
Speed-to-lead, average sales cycle, follow-up compliance, lead ageing
Revenue and admissions per salesperson
% of team achieving target; new-hire ramp-up time; team retention
Forecast accuracy and pipeline coverage

What We're Looking For

Experience

6–10+ years in sales, with time in EdTech, professional education, upskilling, career programs or training
Managed a sales or admission counselling team and carried a revenue target
Worked high-volume inbound lead funnels with real CRM and pipeline discipline
Selling programs in the ₹50,000–₹2,00,000+ range is a strong advantage

How you work

Data-driven — you reason about performance in metrics, not impressions
Accountable — you own outcomes rather than explain them
A coach — you can listen to a call, name the weakness, and fix it with the person
Process-oriented — you build repeatable systems instead of relying on heroics
Commercially sharp — you think in conversion, CAC and unit economics
Consultative — you keep the sales process honest, because learners are making a career decision
Comfortable with tools — CRM, dashboards, call analytics, automation, AI-assisted sales systems

The most important thing: your numbers

We weigh demonstrated outcomes far above job titles. Come prepared to talk about:

Size of team managed
Monthly leads handled and average ticket size
Monthly revenue owned
Conversion rates, before and after you touched them
Target achievement and revenue growth delivered
A specific funnel problem you diagnosed and fixed

What This Role Is Not

This is not an administrative sales-management post — distributing leads, running the morning meeting, chasing the team for follow-ups, and forwarding the monthly number upward.

We need someone who can explain why the numbers are moving, and decide what changes when they aren't.

To Apply

Send your CV to [email protected] with a short note covering the numbers above. Shortlisted candidates will be asked to walk through one revenue engine they built or rebuilt, in detail.

Pay: ₹45,000.00 - ₹90,000.00 per month

Application Question(s):

How many years of sales experience do you have in EdTech, professional education, upskilling, or career training?

Work Location: In person

Quick apply

Refine Your Search

customer success manager jobs in kerala

Head of Sales & Growth – Datameris Launchpad - EdTech & Professional Learning

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