Kharadi Pune Maharashtra Technical support specialist Jobs – 781 Open Jobs Today

PRODUCTION SPECIALIST L2
Wipro Limited —Pune, Maharashtra
- Bachelor's degree
- Banking
IT Support Specialist
Keywords Studios —Pune, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Health insurance
Quick apply
Senior Technical Support Engineer
Indio Networks Pvt Ltd —Baner, Pune, Maharashtra
- ₹5,00,000 - ₹8,00,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- Continuous improvement
- Health insurance
- Paid time off
Quick apply
8d
Application Support Specialist
Barclays —Pune, Maharashtra
- Oracle
- DevOps
- Windows
9d
Sr. IT Support Specialist
OpenGov —Pune, Maharashtra
- Full-time
- Windows
- Microsoft Office
- Agile
- Health insurance
12d
Technical Support Engineer I - Pune
Keywords Studios —Pune, Maharashtra
- Full-time
- Computer Science
- Java
- SQL
- Health insurance
- Life insurance
Quick apply
Systems Reliability Engineer 3 - Enterprise Tech Support (Virtualization & Networking)
Nutanix —Pune, Maharashtra
- Remote
- Computer Science
- Engineering
- Continuous improvement
Identity Access Management Specialist
Barclays —Pune, Maharashtra
- Microsoft Excel
- Administrative experience
- SQL
Product Specialist - India (Remote)
Pricelabs —Pune, Maharashtra
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Databases
- Work from home
12d
Technology Support Specialist
Infosys BPM Limited —Pune, Maharashtra
- Java
- APIs
- Agile
Document Control & Engineering Support Specialist (EDMS / Projects)
Technosoft Engineering Projects —Pune, Maharashtra
- Microsoft Powerpoint
- Engineering
- Microsoft Office
12d
IT Operations Specialist
LotusFlare —Pune, Maharashtra
- Software troubleshooting
- Windows
- APIs
Cloud Infrastructure Engineer
Dentsu —Kharadi, Pune, Maharashtra
- Full-time
- Azure
- Management
- English
Cloud Engineer Intern L1
Comprinno Technologies Pvt. Ltd. —Baner, Pune, Maharashtra
- ₹12,500 a month
- Full-time
- Computer Science
- Software troubleshooting
- AWS
Quick apply
8d
SRE II (L2 Tech Support+ Virtualization) 4-7Yrs Pune
Nutanix —Pune, Maharashtra
- Remote
- Computer Science
- Engineering
- Continuous improvement
Confluence Support - Technical Specialist-Cloud & Infra Engg
BirlaSoft —Hinjawadi, Pune, Maharashtra
- IT
Deputy Manager_MDM Intune Support Specialist _Pune
Vodafone —Pune, Maharashtra
- Full-time
IN-Specialist 3_ESG _Climate & Energy_Advisory_Pune
PwC —Pune, Maharashtra
- Full-time
- Sales
- Master's degree
- Business development
Supplier Quality Engineer - Technical Specialist
Cummins Inc. —Pune, Maharashtra
- Bachelor's degree
- Manufacturing
- Communication skills
Systems Reliability Engineer - Enterprise Tech Support (Virtualization & Networking)
Nutanix —Pune, Maharashtra
- Remote
- Computer Science
- Engineering
- Continuous improvement

I want to receive the latest job alerts for technical support specialist in kharadi pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support specialist jobs near kharadi pune maharashtra

Documentation Engineer jobs in Pune, Maharashtra

IT Technician jobs in Pune, Maharashtra

Application Support Specialist jobs in Pune, Maharashtra

IT Support Specialist jobs in Pune, Maharashtra

Reliability Engineer jobs in Pune, Maharashtra

Product Specialist jobs in Pune, Maharashtra

Technical Support Engineer jobs in Pune, Maharashtra

Senior Technical Support jobs in Pune, Maharashtra

Supplier Quality Engineer jobs in Pune, Maharashtra

Deputy Manager jobs in Pune, Maharashtra

Cloud Engineer jobs in Cuttack, Orissa

Cloud Engineer jobs in Bengaluru, Karnataka

Cloud Engineer jobs in Airoli, Navi Mumbai, Maharashtra

Engineer, Junior Engineer Civil jobs in Himachal Pradesh

Electrical Engineer jobs in Kochi, Kerala

Cloud Engineer jobs in Ghansoli, Navi Mumbai, Maharashtra

Junior Cloud Engineer jobs in Hyderabad, Telangana

Electrical Design Engineer jobs in Noida, Uttar Pradesh

Documentation Engineer jobs in Kochi, Kerala

Documentation Engineer jobs in Changodar, Ahmedabad, Gujarat

PRODUCTION SPECIALIST L2

Wipro Limited -
Pune, Maharashtra

Apply Now

Job details

Qualifications

Bachelor's degree
Banking

Full job description

Job Description #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
Job Title: PRODUCTION SPECIALIST L2
City: Pune
State/Province: Maharashtra
Posting Start Date: 6/29/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:
Job Description

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.

͏
Do
Support process by managing transactions as per required quality standards
Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
Update own availability in the RAVE system to ensure productivity of the process
Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
Follow standard processes and procedures to resolve all client queries
Resolve client queries as per the SLAÃ¢ÂÂs defined in the contract
Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
Document and analyze call logs to spot most occurring trends to prevent future problems
Maintain and update self-help documents for customers to speed up resolution time
Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
Ensure all product information and disclosures are given to clients before and after the call/email requests
Avoids legal challenges by complying with service agreements
͏
Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
Assist clients with navigating around product menus and facilitate better understanding of product features
Troubleshoot all client queries in a user-friendly, courteous and professional manner
Maintain logs and records of all customer queries as per the standard procedures and guidelines
Accurately process and record all incoming call and email using the designated tracking software
Offer alternative solutions to clients (where appropriate) with the objective of retaining customersÃ¢ÂÂ and clientsÃ¢ÂÂ business
Organize ideas and effectively communicate oral messages appropriate to listeners and situations
Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
͏
Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Undertake product trainings to stay current with product features, changes and updates
Enroll in product specific and any other trainings per client requirements/recommendations
Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
Update job knowledge by participating in self learning opportunities and maintaining personal networks
͏
Deliver

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed
Mandatory Skills: Retail Banking(BA) .

Experience: 3-5 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Apply Now

Refine Your Search

technical support specialist jobs in kharadi pune maharashtra

PRODUCTION SPECIALIST L2

IT Support Specialist

Senior Technical Support Engineer

Application Support Specialist

Sr. IT Support Specialist

Technical Support Engineer I - Pune

Systems Reliability Engineer 3 - Enterprise Tech Support (Virtualization & Networking)

Identity Access Management Specialist

Product Specialist - India (Remote)

Technology Support Specialist

Document Control & Engineering Support Specialist (EDMS / Projects)

IT Operations Specialist

Cloud Infrastructure Engineer

Cloud Engineer Intern L1

SRE II (L2 Tech Support+ Virtualization) 4-7Yrs Pune

Confluence Support - Technical Specialist-Cloud & Infra Engg

Deputy Manager_MDM Intune Support Specialist _Pune

IN-Specialist 3_ESG _Climate & Energy_Advisory_Pune

Supplier Quality Engineer - Technical Specialist

Systems Reliability Engineer - Enterprise Tech Support (Virtualization & Networking)

I want to receive the latest job alerts for technical support specialist in kharadi pune maharashtra

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected