Kl Credit officer audit Jobs – 2 Open Jobs Today

BRANCH MANAGER
KENDRIYA INFRASTRUCTURE AND DEVELOPMENT MUTI-STATE CO-OPERATIVE SOCIETY LIMITED —Koothattukulam, Kochi, Kerala
- ₹25,000 - ₹35,000 a month
- Full-time
- Sales
- Customer service
- Business development
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BRANCH MANAGER
SML Finance —Kerala
We are looking for smart energetic graduates with minimum 5 years experience with any NBFC /Nidhi/Banks of which minimum one year in a Managerial Role.
Senior Branch Manager
DASHAMI FINANCE —Kochi, Kerala
Handling Branch operations Team, Motivate and work along with branch team to achieve branch set targets Month on Month, Ensure Gold Loan growth at Branch month…
₹40,000 - ₹60,000 a month
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BRANCH MANAGER

KENDRIYA INFRASTRUCTURE AND DEVELOPMENT MUTI-STATE CO-OPERATIVE SOCIETY LIMITED
Koothattukulam, Kochi, Kerala

Quick apply

Job details

Full-time
₹25,000 - ₹35,000 a month

Benefits

Provident Fund

Qualifications

Sales
Customer service
Business development
Banking
Negotiation

Full job description

Job Responsibilities – Branch Manager

Oversee Branch Operations: Ensure the smooth functioning of daily operations across all areas including loan disbursement, customer service, compliance and branch administration.
Resource Management: Ensure the branch is adequately staffed and resources are efficiently allocated to meet customer needs and business objectives.
Achieve Sales Targets: Set and drive branch-specific targets for gold loans, interest collections, investments, insurance, tourism etc
Business Development: Lead efforts to generate new business by identifying potential customers, forming partnerships, and promoting company’s financial products.
Market Expansion: Implement strategies to expand the branch’s reach and market share, including identifying untapped customer segments or geographical areas.
Team Supervision: Lead and manage the branch team, including junior officers, ABH, and other support functions.
Training & Development: Ensure the team is well-trained on product offerings, sales techniques, compliance regulations, and customer service skills.
Performance Monitoring: Set performance goals for individual team members and conduct performance reviews. Provide guidance and mentorship to improve team performance.
Motivation & Retention: Foster a positive work environment, motivate the team, and ensure high employee morale to reduce attrition and improve productivity.
Client Engagement: Build and nurture strong relationships with key customers, ensuring a high level of customer satisfaction and retention.
Customer Issue Resolution: Resolve complex customer issues or complaints promptly and professionally, ensuring that service levels are consistently met.
Regulatory Compliance: Ensure the branch is in full compliance with all regulatory guidelines and internal policies, including the Central Registrar of Cooperative Societies (CRCS), the Multi-State Cooperative Societies Act, 2002 and the Multi-State Cooperative Societies Rules, 2002.
Audit and Reporting: Ensure timely and accurate reporting of branch activities to the corporate office and regulatory bodies, including audit compliance and KYC/AML processes.
Credit Portfolio Management: Monitor the health of the branch’s loan portfolio, ensuring timely interest collections and minimizing defaults or NPAs (Non-Performing Assets).
Branch Promotion: Lead marketing efforts to enhance the branch’s visibility in the market, including organizing events, promoting products, and engaging with local businesses.
Marketing Strategy: Develop and implement local marketing strategies to promote the Company’s products, aligning with corporate branding and product offerings.
Internal Collaboration: Work closely with other departments (e.g., loans, accounts, operations, compliance, and HR) to ensure alignment and smooth functioning across the organization.
Crisis Management: In case of any operational disruptions or crises, such as a system outage, customer complaints, or fraud-related incidents, the Branch Head is responsible for managing the response and resolution.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Provident Fund

Work Location: In person

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