kochi kerala guest service associate front office Jobs – 25 Open Jobs Today

Guest Service Associate - Front Office
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
8d
Guest Service Associate- Front Office
AccorHotel —Kochi, Kerala
- Full-time
- Computer networking
- Leadership
- Hotel experience
Quick apply
Guest Service Associate - Front Office
ibis Kochi City Centre —Kochi, Kerala
- Full-time
- Hospitality
- Customer service
- Front desk
- Paid time off
- Flexible schedule
Quick apply
FRONT OFFICE ASSOCIATE
Hyatt Regency Kochi —Kochi, Kerala
- Full-time
- Bachelor's degree
- Diploma
Guest Service Associate
RAMADA RESORT KOCHI —Kochi, Kerala
- Full-time
- Customer service
Quick apply
Supervisor-Front Office
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
- POS
Senior Associate- Front Office
brunton boatyard —Fort Kochi, Kerala
- ₹16,500 - ₹22,000 a month
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
- Health insurance
- Paid time off
Quick apply
Front Office Supervisor
THE AVENUE REGENT —Kochi, Kerala
- ₹20,000 - ₹25,000 a month
- Weekend availability
- Supervising experience
- Bachelor's degree
- Team management
- Flexible schedule
- Food provided
Quick apply
6d
Front Office Associate
THE AVENUE REGENT —Kochi, Kerala
- ₹10,000 - ₹20,000 a month
- Weekend availability
- Customer service
- English
- Bachelor's degree
- Flexible schedule
- Food provided
Quick apply
7d
Assistant Front Desk Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
SUPERVISOR - FRONT OFFICE
THE AVENUE REGENT —Kochi, Kerala
- ₹15,000 - ₹23,000 a month
- Weekend availability
- Hospitality
- Bachelor's degree
- Computer skills
- Flexible schedule
- Food provided
Quick apply
Front Office Associate
THE AVENUE CENTER HOTEL —Panampilly Nagar, Kochi, Kerala
- ₹8,000 - ₹18,000 a month
- Full-time
- Microsoft Word
- Customer service
- English
- Food provided
Quick apply
Housekeeping Executive
brunton boatyard —Fort Kochi, Kerala
- ₹22,000 - ₹30,000 a month
- Full-time
- Hospitality
- Microsoft Office
- Supervising experience
- Commuter assistance
- Health insurance
Quick apply
5d
Assistant Manager Housekeeping
CGH Earth —Willingdon Island, Kochi, Kerala
- ₹30,000 - ₹35,000 a month
- Weekend availability
- Hospitality
- Team management
- Cleaning
- Food provided
Quick apply
5d
Engineering Associate
Malabar Escapes (Hotel & Resorts) —Fort Kochi, Kerala
- ₹18,000 - ₹20,000 a month
- Full-time
- Plumbing
- In-person
- Diploma
- Paid time off
- Food provided
Quick apply
12d

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Guest Service Associate - Front Office
Marriott International, Inc —Kochi, Kerala
Stand, sit, or walk for an extended period of time. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service…
8d
Guest Service Associate- Front Office
AccorHotel —Kochi, Kerala
Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met.
Quick apply

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Guest Service Associate - Front Office

Marriott International, Inc -
Kochi, Kerala

Apply Now

Job details

Full-time
8 days ago

Qualifications

12th Pass
Supervising experience
Quality assurance

Full job description

Additional Information
Job Number26064086
Job CategoryRooms & Guest Services Operations
LocationLulu International Shopping Mall, Kochi, Kerala, India, 682024
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

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