Kolkata West Bengal Banking non sales job Jobs – 8 Open Jobs Today

Tele Collection Executive
House Of Edtech —Kolkata, West Bengal
- Up to ₹3,00,000 a year
- Full-time
- CRM software
- Sales
- English
Quick apply
Customer Service Representative
Ascensive Educare Ltd. —Kolkata, West Bengal
- From ₹16,000 a month
- Full-time
- Bachelor's degree
- Driving
- In-person
- Health insurance
- Paid sick time
Quick apply
4d
Customer Service Representative (CSR)
Ascensive Educare Pvt Ltd —Kolkata, West Bengal
- ₹16,000 - ₹18,000 a month
- Full-time
- 12th Pass
- Bachelor's degree
- Driving
- Flexible schedule
- Paid sick time
Quick apply
22h
Relationship Manager - SME - TASC
Standard Chartered —Kolkata, West Bengal
- Master's degree
- Business Administration
- MBA
- Health insurance
- Paid sick time
10d
Customer Service Representative
Ascensive Educare Pvt Ltd —Kolkata, West Bengal
- ₹16,456.13 - ₹17,186.17 a month
- Full-time
- 12th Pass
- Bachelor's degree
- Driving
- Health insurance
Quick apply
4d
Relationship Manager TASC
Standard Chartered —Kolkata, West Bengal
- Bachelor's degree
- Computer networking
- Communication skills
- Health insurance
- Paid sick time
2d
Sales Development Manager-CA - SFB
HDFC Life —Kolkata, West Bengal
- ₹3,70,000 a year
4d
Corporate Agency Manager - SFB
HDFC Life —Kolkata, West Bengal
- ₹4,25,000 a year
4d

Other jobs to consider

Find your next job by exploring related positions.

Tele Collection Executive
House Of Edtech —Kolkata, West Bengal
The ideal candidate is confident handling customer conversations, comfortable working with targets, and capable of managing sensitive payment discussions…
Up to ₹3,00,000 a year
Quick apply
Customer Service Representative
Ascensive Educare Ltd. —Kolkata, West Bengal
Monthly Fixed Salary: ₹16,000 to ₹20,000 (Based on experience and interview performance) Incentives: Attractive performance-based incentives.
From ₹16,000 a month
Quick apply
4d

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Tele Collection Executive

House Of Edtech
Kolkata, West Bengal

Quick apply

Job details

Full-time
Up to ₹3,00,000 a year

Qualifications

CRM software
Sales support
Multilingual
Sales
Bengali
English
Product management
Data analytics
Relationship management
Computer skills
Financial services
Outbound voice
Hindi
Telemarketing
Communication skills
Banking
Negotiation

Full job description

Job Title

Collection Executive

Location

Salt Lake, Kolkata (Work from Office)

Employment Type

Full-time

Experience Required

0–3 years of experience in Collections, Recovery, Telesales, or Inside Sales (Mandatory)

Compensation

Competitive Fixed Salary + Performance-Based Incentives

About the Role

We are seeking proactive and result-oriented Collection Executives to manage customer follow-ups, payment recoveries, and account resolutions. This role requires strong communication, negotiation, and relationship management skills to ensure timely collections while maintaining a positive customer experience.

The ideal candidate is confident handling customer conversations, comfortable working with targets, and capable of managing sensitive payment discussions professionally.

Key Responsibilities
Collections & Customer Follow-Up

Contact customers through calls, messages, and other approved communication channels regarding pending payments.
Follow up on overdue accounts and secure payment commitments.
Negotiate payment timelines and resolve customer concerns professionally.
Ensure timely recovery of outstanding dues while maintaining positive customer relationships.

Account Management & Resolution

Verify payment status and update collection records accurately.
Investigate and resolve payment-related discrepancies.
Escalate complex cases to the appropriate internal teams when required.
Maintain detailed records of customer interactions and commitments.

Target Achievement & Process Compliance

Meet daily, weekly, and monthly collection targets.
Adhere to company policies and collection guidelines.
Maintain high productivity, call quality, and compliance standards.
Prepare and share collection reports as required.

Customer Experience

Handle difficult conversations with professionalism and empathy.
Educate customers regarding payment schedules and outstanding balances.
Ensure a positive customer experience while achieving collection objectives.

Required Skills & Qualifications

Fresher - 3 year of experience in Collections, Recovery, Telesales, or Inside Sales.
Strong verbal communication, negotiation, and persuasion skills.
Experience handling customer interactions over phone calls.
Ability to manage payment follow-ups, collections, and objection handling.
Comfortable working in a target-driven environment.
Basic computer proficiency and familiarity with CRM tools.
Strong follow-up and relationship management skills.
Willingness to work from office and adhere to assigned schedules.

Preferred

Experience in financial services, lending, EdTech, banking, telecom, or collections processes.
Knowledge of collection and recovery practices.
Multilingual abilities (Hindi, Bengali, or other regional languages).
Experience handling high-volume calling processes.

What We OfferProfessional Growth

Structured onboarding and training.
Opportunity to grow into Senior Collection Executive, Team Leader, and Operations roles.
Continuous learning and development support.

Work Environment

Supportive and performance-driven culture.
Clear processes, systems, and operational support.
Collaborative and growth-oriented team environment.

Compensation & Incentives

Competitive fixed salary.
Attractive performance-based incentives.
Recognition and rewards for top performers.

Non-Negotiables

Strong communication and negotiation skills.
Prior outbound calling experience.
Comfortable handling targets, collections, and customer follow-ups.
Work from Office.
Six-day work week.

Job Type: Full-time

Pay: Up to ₹300,000.00 per year

Application Question(s):

How many years of Sales collection experience do you have?
Will you be able to reliably commute or relocate to Salt Lake Sector 5, Kolkata, West Bengal for this job?
Do you have a personal laptop that you can bring to work?
What was your last drawn in-hand salary?
Are you comfortable working a 6-day work week with Sunday as a fixed weekly off?

Work Location: In person

Quick apply

Refine Your Search

banking non sales job jobs in kolkata west bengal

Tele Collection Executive

Customer Service Representative

Customer Service Representative (CSR)

Relationship Manager - SME - TASC

Customer Service Representative

Relationship Manager TASC

Sales Development Manager-CA - SFB

Corporate Agency Manager - SFB

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