Kolkata West Bengal Team leader assistant manager bpo Jobs – 4 Open Jobs Today

Assistant Operations Manager
Gear Inc. —Kolkata, West Bengal
- Weekend availability
- Google Suite
- English
- Analysis skills
Quick apply
Assistant Manager Training & Quality
Gear Inc. —Kolkata, West Bengal
- Full-time
- English
- Leadership
- Communication skills
Quick apply
Sales Team Leader
Techware Hut —Salt Lake, Kolkata, West Bengal
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
8d
Tele Caller Executive
AMS COMTEL BPMS PVT.LTD —Salt Lake City, West Bengal
- ₹9,207.95 - ₹16,000.00 a month
- Full-time
- Sales
- 12th Pass
- Bachelor's degree
Quick apply

Other jobs to consider

Find your next job by exploring related positions.

Assistant Operations Manager
Gear Inc. —Kolkata, West Bengal
Ensure compliance with industry regulations, company policies, and client requirements. Implement best practices and stay informed about industry trends to…
Quick apply
Assistant Vice President,Treasures Team Lead, Consumer Banking Group
DBS Bank —Kolkata, West Bengal
Our financial solutions are not only the best in the business - they were made just right for you. As the leading bank in Asia, DBS Consumer Banking Group is in…

I want to receive the latest job alerts for team leader assistant manager bpo in kolkata west bengal

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

team leader assistant manager bpo jobs near kolkata west bengal

Ar Caller, Ar Calling, Medical Billing, Rcm jobs in Coimbatore, Tamil Nadu

Tele Caller, Female jobs in Jamshedpur, Jharkhand

Experience Ar Caller, Sme, Us Healthcare jobs in Dwarka, Delhi, Delhi

Tele Caller Executive jobs in Bhopal, Madhya Pradesh

Experience Ar Caller, Sme, Us Healthcare jobs in Hyderabad, Telangana

Operations Manager jobs in Navi Mumbai, Maharashtra

Assistant Operations Manager jobs in Delhi, Delhi

Assistant Operations Manager jobs in Nagpur, Maharashtra

Operations Manager Fintech jobs in Gurugram, Haryana

Assistant Operations Manager jobs in Mumbai, Maharashtra

Hr Operations jobs in Bengaluru, Karnataka

Assistant Operations Manager jobs in Navi Mumbai, Maharashtra

Ca Industrial Training jobs in Saket, Delhi

Manager In Training jobs in Visakhapatnam, Andhra Pradesh

Tally Training jobs in Lajpat Nagar, Delhi, Delhi

Manager In Training jobs in Nagpur, Maharashtra

Manager In Training jobs in Gurugram, Haryana

Manager In Training jobs in Chandigarh

Civil Project Manager jobs in Coimbatore, Tamil Nadu

Sales Team Leader jobs in Pune, Maharashtra

Assistant Operations Manager

Gear Inc. -
Kolkata, West Bengal

Quick apply

Job details

Full-time

Qualifications

Google Suite
English
Analysis skills
Quality assurance
Hindi
Leadership
Communication skills

Full job description

JOB INFORMATION

The ideal candidate is a strategic thinker with strong leadership skills, supporting the overall success of the business by managing teams, optimizing processes, and maintaining strong client relationships.

Commitment to our people is our real strength and the key to success.

Company size: 1,000+ employees

Job title: Assistant Operations Manager (Hindi / English Speaking)

Working Location: Kolkata, India

Job Description:

Our International company is seeking 1 Assistant Operations Manager in India. Ideal candidates can adapt and are well-known for fast-moving and last-moment change.

Main Responsibilities:

Supervise and manage a team of operations staff.

Provide leadership and guidance to ensure the team meets performance targets and KPIs.
Implement and oversee changes to streamline processes and enhance productivity.
Liaise with clients to understand their requirements and expectations.

Implement and monitor quality assurance measures to ensure that services meet or exceed client expectations.
Conduct regular quality audits to identify areas for improvement and provide feedback to the team.
Oversee training programs for new and existing staff to ensure they are well-equipped with the necessary skills and knowledge.
Use data-driven insights to make informed decisions and implement strategies for improvement.
Optimize resource utilization to meet operational goals.
Address and resolve operational issues promptly.

Ensure compliance with industry regulations, company policies, and client requirements.
Foster a culture of continuous improvement and innovation within the operations team.
Implement best practices and stay informed about industry trends to remain competitive.

Job Requirement:

At least 2 years of working experience as a Senior Team Leader or equivalent role in a BPO (Business Process Outsourcing) setup.
Fluent in English. At least C1 level.
Managed at least 50-100 staff across multiple lines of business.
Excellent verbal and written communication skills in English, with the ability to express ideas clearly and concisely.
Proven track record of meeting and delivering targets and commitments.
Content moderation environment work experience is a plus but not required.
Proficient in Google Suite and online collaboration tools is a plus.
Capable of building productive business relationships with clients.
Strong organizational, managerial, critical thinking, creative thinking, problem-solving, decision-making, and analytical skills.
Willing to work on public holidays and shifting schedules, including night shifts when needed.

Benefits:

1. Salary and Benefits

Salary: _______ gross/ month + Bonus + Allowance
Attractive salary and benefits, international, fun, and professional working environment;
An open and honest culture where people are valued, treated fairly and trusted, and empowered;
Health Insurance package;

2. Working time:

5 shifts per week amounting to 48 hours, arranged by the company;
Able to work on rostered shifts, weekends, and public holidays;

Interested candidates should submit their resume and a cover letter outlining their relevant experience and interest in the Assistant Operations Manager role and send to: [email protected].

Qualified candidates will be contacted for an interview.

Quick apply

Refine Your Search

team leader assistant manager bpo jobs in kolkata west bengal

Assistant Operations Manager

Assistant Manager Training & Quality

Sales Team Leader

Tele Caller Executive

Other jobs to consider

I want to receive the latest job alerts for team leader assistant manager bpo in kolkata west bengal

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected