Koramangala Bengaluru Karnataka Technical support specialist Jobs – 2559 Open Jobs Today

Customer Service Specialist
Kaiterra —Bangalore City, Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- English
- In-person
- Flexible schedule
Quick apply
Technical Support Specialist - Fusion Lifecycle
Autodesk —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- SQL
- Analysis skills
10d
Senior Specialist - Office Operations
Boston Consulting Group —Bengaluru, Karnataka
- Full-time
- Leadership
- Office experience
Product Technical Specialist
Eltropy —Bengaluru, Karnataka
- Weekend availability
- Remote
- Computer Science
- AWS
- Bachelor's degree
- Health insurance
Quick apply
Customer Support Specialist
Radancy —Bengaluru, Karnataka
- Computer Science
- English
- Presentation skills
Technical Support Specialist
Crisis24 —Bengaluru, Karnataka
- Weekend availability
- Computer Science
- Salesforce
- Engineering
Quick apply
Technical Support Specialist ( L1 level)
ContactPoint360 —Bengaluru, Karnataka
- Full-time
- Oracle
- Computer Science
- Salesforce
Associate Technical Specialist (Fixed - Term)
NAVEX —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- Databases
- SQL
13d
Technical Support Specialist
Infinite Computer Solutions Ltd. —Bengaluru, Karnataka
- Azure
- Software troubleshooting
- Windows
Technical Support Specialist
Kyndryl —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Computer Science
- Software troubleshooting
Sr. Technical Support Specialist ( SMAX)
OpenText —Bengaluru, Karnataka
- Azure
- Oracle
- Computer Science
6d
Technical Specialist
Victoria's Secret —Bengaluru, Karnataka
- Full-time
- Customer service
- Computer literacy
- English
Services Specialist - Technical Support
Baker Hughes —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
Specialist Technical Writer
Hitachi —Bengaluru, Karnataka
- Full-time
- Computer Science
- English
- Research
Product Sales Specialist : Medical Equipment
PIKA Medical Private Limited —Bangalore City, Bengaluru, Karnataka
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Sales
- Bachelor's degree
- Driving
- Health insurance
- Paid time off
Quick apply
4d
Technical Training Specialist, Staff (Technical Instructional Designer)
Qualcomm —Bengaluru, Karnataka
- Engineering
- English
- Master's degree
Process & Technology Support Analyst
UL Solutions —Bengaluru, Karnataka
- Microsoft Excel
- Computer Science
- Customer service
- Health insurance
- Paid time off
Technical Application Specialist
Epicor —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Inventory management
- ERP systems
- Health insurance
5d
Sr. Mgr, Technical Support
Lam Research —Bengaluru, Karnataka
- Remote
- Bachelor's degree
- In-person
3d
Quotation Specialist
AMETEK, Inc. —Bengaluru, Karnataka
- 12th Pass
9d

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Customer Service Specialist

Kaiterra
Bangalore City, Bengaluru, Karnataka

Quick apply

Job details

Permanent | Full-time

Benefits

Flexible schedule

Qualifications

Software troubleshooting
English
B2B
Customer support
Hindi
Account management
Communication skills

Full job description

About the Role:

As a Customer Service Specialist, you will be the crucial bridge between Kaiterra and our key enterprise customers throughout their post-sales journey. This role is ideal for a detail-oriented, empathetic problem-solver who loves helping customers succeed, troubleshooting technical issues, and managing day-to-day account operations.

You will take ownership of the customer experience the moment a deal closes, managing everything from initial setup and logistics to ongoing training and technical support. Working closely with our Sales and Product teams, you will act as the voice of the customer, shaping our internal processes and ensuring our enterprise clients get the maximum value out of our solutions.

Location: Remote (Preferably Bangalore, India)
Reporting to: Head of Enablement

What You’ll Do:

Drive Customer Onboarding & Account Management

Serve as the primary point of contact between Kaiterra and a portfolio of key enterprise accounts for all post-sales activities.
Guide new customers through the initial setup phase, answering questions and ensuring a smooth, seamless onboarding experience.
Manage day-to-day account operations, including coordinating logistics, arranging shipments, and providing proactive delivery updates.

Provide Technical Troubleshooting & Support

Investigate and troubleshoot technical issues raised by customers in an effective, timely manner.
Handle product exchanges and repairs (RMA), ensuring customers receive transparent and timely updates on their progress.
Develop processes and procedures to continuously improve the efficiency and quality of our customer support experience.

Voice of the Customer

Gather customer feedback and track complaints, acting as the internal "voice of the customer."
Collaborate with Product, Engineering, and Marketing teams to provide valuable, real-world input that shapes our core business and product roadmap.

What You'll Bring:

Experience: At least 3 years of experience in an Account Management or Customer Support role managing B2B clients.
Industry Expertise: Experience in IT, B2B SaaS, hardware products, facilities, HVAC, or a similar industry is highly preferred.
Language Skills: Exceptional English communication skills (written, verbal, and presentation) and fluency in spoken Hindi.
Flexibility: Ability to work flexible schedules to accommodate customer time zones as needed.

What Will Make You Successful:

Technical Troubleshooting & Problem Solving

Issue Resolution: You aren't afraid to roll up your sleeves to troubleshoot difficult technical hardware/software issues and find timely solutions.
Process Improvement: You take ownership of problems and proactively look for ways to optimize the customer support experience.

Customer-Centric Communication

Empathetic Partnership: You have a genuine desire to help customers succeed and can navigate complex or frustrating technical situations with grace and empathy.
Voice of the Customer: You effectively synthesize customer feedback into actionable insights for our internal teams to help improve our products.

Ownership & Adaptability

Proactive Management: You excel at juggling multiple accounts, managing logistics independently, and keeping things highly organized.
Mission-Driven: You are passionate about learning, driven to make a real impact on the environment, and thrive in a dynamic, fast-paced setting where you can try new things.

Kaiterra is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Work Location: In person

Quick apply

Refine Your Search

technical support specialist jobs in koramangala bengaluru karnataka

Customer Service Specialist

Technical Support Specialist - Fusion Lifecycle

Senior Specialist - Office Operations

Product Technical Specialist

Customer Support Specialist

Technical Support Specialist

Technical Support Specialist ( L1 level)

Associate Technical Specialist (Fixed - Term)

Technical Support Specialist

Technical Support Specialist

Sr. Technical Support Specialist ( SMAX)

Technical Specialist

Services Specialist - Technical Support

Specialist Technical Writer

Product Sales Specialist : Medical Equipment

Technical Training Specialist, Staff (Technical Instructional Designer)

Process & Technology Support Analyst

Technical Application Specialist

Sr. Mgr, Technical Support

Quotation Specialist

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