Maharashtra Helpdesk coordinator Jobs – 17 Open Jobs Today

Desktop Support Engineer Us Process (Night Shift)
Stellar Talent Bridge —Thane, Maharashtra
- ₹30,000 - ₹40,000 a month
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Commuter assistance
- Health insurance
Quick apply
Helpdesk Coordinator
Sysnet Global Technologies Pvt.Ltd —Unknown, Maharashtra
- Software troubleshooting
- Customer service
- Databases
Quick apply
Helpdesk Coordinator
ComUnus Technologies Pvt Ltd —Goregaon, Mumbai, Maharashtra
- Up to ₹2,00,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
Quick apply
Learning & Organisational Development Coordinator
Link Group —Pune, Maharashtra
- Software troubleshooting
- Microsoft Office
- Human resources
- Health insurance

More jobs to discover

Find similar jobs that you might be interested in.

Desktop Support Engineer Us Process (Night Shift)
Stellar Talent Bridge —Thane, Maharashtra
Manage helpdesk activities for over 300 users across multiple locations. Resolve helpdesk tickets using documented procedures and escalate complex issues when…
₹30,000 - ₹40,000 a month
Quick apply
Helpdesk Coordinator
Sysnet Global Technologies Pvt.Ltd —Unknown, Maharashtra
Problem-Solving Attitude: The ability to ask pertinent questions to gather information and determine the best course of action.
Quick apply

I want to receive the latest job alerts for helpdesk coordinator in maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk coordinator jobs near maharashtra

Junior Machine Learning jobs in Bengaluru, Karnataka

Learning Development jobs in Pune, Maharashtra

Web Development Internship jobs in Laxmi Nagar, Delhi, Delhi

Sales Coordinator jobs in Peenya, Bengaluru, Karnataka

Group Coordinator ,medical Billing jobs in Chennai, Tamil Nadu

Desktop Support Technician jobs in Coimbatore, Tamil Nadu

It Support Hospital jobs in Mumbai, Maharashtra

Desktop Support Technician jobs in Cbd Belapur, Navi Mumbai, Maharashtra

Desktop Support Technician jobs in Meghalaya

Desktop Support Engineer jobs in Ahmedabad, Gujarat

Desktop Support Technician jobs in Rohini, Delhi, Delhi

Blinkit , Customer Chat Support jobs in Hyderabad, Telangana

Helpdesk Coordinator jobs in Vadodara, Gujarat

Sports Coordinator, Sports Director jobs in Mumbai, Maharashtra

Project Coordinator jobs in Bengaluru, Karnataka

Desktop Support Engineer Us Process (Night Shift)

Stellar Talent Bridge
Thane, Maharashtra

Quick apply

Job details

Full-time
₹30,000 - ₹40,000 a month

Benefits

Internet reimbursement
Provident Fund
Commuter assistance
Leave encashment
Health insurance
Paid time off
Cell phone reimbursement
Flexible schedule
Life insurance
Food provided
Paid sick time

Qualifications

ITIL Certification
Software troubleshooting
Customer service
IT service management
Windows
Bachelor's degree
IT support
Communication skills

Full job description

We are seeking a proactive and customer-focused IT Coordinator / IT Helpdesk Coordinator to provide technical support to users across multiple locations and remote work environments. The role involves troubleshooting IT issues, managing helpdesk operations, coordinating support resources, and ensuring timely resolution of incidents while maintaining high levels of user satisfaction. �

IT Coordinator Job Description.pdf

Key Responsibilities

Provide first-level technical support for hardware, software, network, and user account issues.

Resolve helpdesk tickets using documented procedures and escalate complex issues when required.

Monitor and manage helpdesk requests received through email, phone, chat, and ticketing systems.

Support and coordinate IT staff in day-to-day technical operations.

Manage helpdesk activities for over 300 users across multiple locations.

Prepare and analyze ticketing reports, service requests, and performance metrics.

Maintain IT operational policies, procedures, and support documentation.

Ensure adherence to Service Level Agreements (SLAs).

Monitor critical IT infrastructure using standard monitoring tools.

Assist with user account administration, mailbox management, password resets, and access requests.

Drive continuous improvement by identifying recurring issues and implementing permanent solutions. � �

IT Coordinator Job Description.pdf

Required Qualifications

Bachelor's Degree or Graduate in any relevant discipline.

Strong interpersonal, communication, and problem-solving skills.

Good organizational and prioritization abilities.

Working knowledge of IT systems, Windows environments, and troubleshooting.

Experience with ITSM/ITCM tools and ticketing systems.

Understanding of IT support processes and service management.

Knowledge of ITIL framework is preferred.

Microsoft certification is an added advantage. � �

IT Coordinator Job Description.pdf

Desired Skills

Excellent customer service orientation.

Analytical and troubleshooting capabilities.

Ability to multitask in a fast-paced environment.

Strong documentation and reporting skills.

Team collaboration and stakeholder management.

Ability to work independently and under pressure.

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

Cell phone reimbursement
Commuter assistance
Flexible schedule
Food provided
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

helpdesk coordinator jobs in maharashtra

Desktop Support Engineer Us Process (Night Shift)

Helpdesk Coordinator

Helpdesk Coordinator

Learning & Organisational Development Coordinator

More jobs to discover

I want to receive the latest job alerts for helpdesk coordinator in maharashtra

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected