maharashtra quality assurance manager Jobs – 1019 Open Jobs Today

Technical Project Manager
Qualys —Pune, Maharashtra
- Full-time
- Computer Science
- PMP
- B.Sc
Dy.Manager-Quality Assurance
Commercial Vehicle Group —Pune, Maharashtra
- Full-time
Quality Assurance Sr Manager
Electropneumatics Drives and controls —Chakan, Pune, Maharashtra
- ₹10,00,000.00 - ₹17,46,386.30 a year
- Presentation skills
- Team management
- In-person
- Commuter assistance
- Health insurance
Quick apply
Senior Associate - Team Management & Operations
Biltrax Construction Data —Navi Mumbai, Maharashtra
- ₹45,000 - ₹55,000 a month
- Full-time
- Management
- Customer service
- Research
Quick apply
Quality Manager
Home First India —Ghansoli, Navi Mumbai, Maharashtra
- Master's degree
- Bachelor's degree
Manager, Payroll
Worley —Navi Mumbai, Maharashtra
- Travel
13d
Manager - Forensics - National - ASU - Forensics - Investigations & Compliance - Mumbai
EY —Mumbai, Maharashtra
- Master's degree
- Agile
- Business Administration
ASSISTANT MANAGER QMS
SPML Infra —Supa, Pune, Maharashtra
- ₹7,00,000 - ₹9,00,000 a year
- Engineering
- Microsoft Office
- Bachelor's degree
Quality Manager
Integrated CADCAM Solutions —Navi Mumbai, Maharashtra
Manager - Quality
Larsen & Toubro —Mumbai, Maharashtra
QAQC Manager
Larsen & Toubro —Powai, Mumbai, Maharashtra
- Bachelor's degree
7d
Senior Manager
Petrofac —Mumbai, Maharashtra
- Project management
1d
Quality -Senior Manager
EY —Mumbai, Maharashtra
- Microsoft Powerpoint
- Master's degree
- Bachelor's degree
Senior Manager - Forensics - National - ASU - Forensics - Investigations & Compliance - Mumbai
EY —Mumbai, Maharashtra
- Data analysis skills
- Agile
Principal Product Manager
Aditya Birla Group —Maharashtra
Site Head
Aditya Birla Group —Maharashtra
7d
Senior Manager - Quality Assurance
Piramal Pharma Limited —Navi Mumbai, Maharashtra
- Full-time
- APIs
2d
Quality Assurance – Sr. Manager and Manager
Laxmi Hydraulics —Maharashtra
- Bachelor's degree
Manager - CQA
Lupin —Airoli, Navi Mumbai, Maharashtra
Quality Manager
BlueBerry Agro Products Pvt Ltd —Kanchad, Maharashtra
- ₹4,35,706.49 - ₹11,36,661.86 a year
- Full-time
- Management
- Master's degree
- Analysis skills
Quick apply
11d

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Technical Project Manager

Qualys -
Pune, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Computer Science
PCI
PMP
B.Sc
CISSP
CISM
Science
Project management
Quality assurance
Bachelor's degree
NIST standards
SaaS
CompTIA Security+
Communication skills

Full job description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

TECHNICAL CUSTOMER SUCCESS MANAGER

Enterprise TPM will be responsible for managing critical customer engagements. This will include handling communications across multiple internal teams, solution vendors, and customers. The focus will be to manage all customer escalations/prioritization concerning product defects, Critical feature requests, ticket reviews, and executive reporting.

Close coordination is required among various Qualys internal teams, including Support, Operations, Development, Quality Assurance, Sales, and Product Management. The right Candidate must have Excellent technical, organizational, communication, leadership, and customer relationship skills. This candidate needs to understand the customer use case, establish proper expectations with customers, drive speedy resolution within the schedule, and communicate status throughout the organization.

DUTIES AND RESPONSIBILITIES:

Provide an outstanding experience that increases account retention, leading to successful renewals and the adoption of Qualys products.
Enhance the customer experience throughout the entire customer lifecycle.
Partner with Sales to ensure smooth renewal and expansion opportunities are identified.
Follow the defined customer success plan to expand product adoption, nurture, grow, and maintain relationships.
Ensure that account issues are resolved quickly by escalating to the company's appropriate stakeholders and working with global delivery.
Host & drive onboarding, implementation, weekly status meetings with the customer, meeting minutes, and tracking of deliverables.
Review product adoption, overall customer experience, and perception of product and service through establishing MBRs/QBRs.
Participate in the Incident management process and drive Incidents for their customers.
Participate in Qualys integration and capture the value the customer expects. Understand the complete mapping and thorough understanding of customer infrastructure, processes, and the use of the Qualys product, along with a roadmap to capture the product's total value and reduce risk.
Understand and document the impact of any issues that may be presented to a customer, the priority of any open tickets, and timelines for ongoing projects and commitments.
Track customer sentiment and identify any revenue risk, document and project customer voice
Facilitate necessary communication between internal teams and customers.
Root Cause Analysis (RCAs) and postmortem reports for critical situations
Demonstrated ability to successfully resolve situations that are broadly defined, complex, diverse, and/or occasionally, unprecedented.
Track and report internally & externally the overall account health and status of escalations where the account has ongoing escalations.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

BA/BS computer science degree or equivalent work experience.
Experience in the IT Security domain
5+ years of customer-facing experience managing successful and proven outcomes.
5+ years of SAAS experience
Familiarity with Vulnerability Management, PCI, NIST, or Web Applications
Certifications Desired: CompTIA Security+, PMP, CISM, or CISSP
Prior Qualys product experience and knowledge is are added benefit.
Project Management, business process reengineering, and change management methodology knowledge.
Strong technical understanding and passion for learning new technologies.
Excellent communication and presentation skills, both written and verbal
Self-motivated, highly collaborative, creative, goal- and growth-oriented, and team-centric
Ability to engage in technical discussions with the customer regarding product usage and identify the business impact of customer issues.

Apply Now

Refine Your Search

quality assurance manager jobs in maharashtra

Technical Project Manager

Dy.Manager-Quality Assurance

Quality Assurance Sr Manager

Senior Associate - Team Management & Operations

Quality Manager

Manager, Payroll

Manager - Forensics - National - ASU - Forensics - Investigations & Compliance - Mumbai

ASSISTANT MANAGER QMS

Quality Manager

Manager - Quality

QAQC Manager

Senior Manager

Quality -Senior Manager

Senior Manager - Forensics - National - ASU - Forensics - Investigations & Compliance - Mumbai

Principal Product Manager

Site Head

Senior Manager - Quality Assurance

Quality Assurance – Sr. Manager and Manager

Manager - CQA

Quality Manager

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